RESOURCE TYPE

RESOURCE TYPE: | TRANSIT MODE:

Transit Workforce Data Dashboard Webinar: Harnessing the Power of Data for Transit Workforce Development

TWC hosted a webinar titled “Transit Workforce Data Dashboard Webinar: Harnessing the Power of Data for Transit Workforce Development” on February 28, 2024. The Dashboard features innovative visualizations of transit and transportation workforce statistics and demographics from the National Transit Database (NTD) and Bureau of Labor Statistics (BLS).  It can be used to highlight key issues, like the high proportion of transit workers nearing retirement age, the potential for greater participation of women in key transportation occupations, and the need to hire extensively in the coming decade. A new interactive page launched in February, allowing users to filter NTD employment data by agency.

TWC demonstrated the full dashboard, discussed lessons learned from working with NTD and BLS data, and opened up a Q&A for participants to ask questions or share their unique data needs.

Transit Workforce Center
February 2024

At the end of the webinar, TWC shared a survey to collect unique transit workforce data needs and feedback for potential additions to the Data Dashboard. The survey continues to accept responses and can be found below.

RESOURCE TYPE: | TRANSIT MODE:

How to train for the Bus – The Zero Emission Bus (ZEB)

In this video, James Hall, Principal & Founder of ZEB Tech, and Bekhi Spika, Vice President & Chief Revenue Officer of Spika Design & Manufacturing, have a conversation about transitioning and training the transit workforce for zero-emission buses.

Spika Design & Manufacturing
February 2024
RESOURCE TYPE: , | TRANSIT MODE:

Zeroing in on New Standards for the Zero Emission Bus (ZEB) Fleet

In this video, Bryan Sooter, P.E., Director of Standards at the American Public Transportation Association (APTA), and Bekhi Spika, VP and CRO of Spika Design & Manufacturing, have a conversation about ZEB standards, including how standards are created in public transportation; the challenges faced by transit agencies in getting prepared for an entirely new way of operating with entirely new technology in existing, new or modified infrastructure; the kinds of areas that new standards on ZEB can be expected to encompass; and the guidance on resources available from APTA for transit agencies shifting to ZEB fleets.

Spika Design & Manufacturing
February 2024
RESOURCE TYPE: , | TRANSIT MODE:

Human Trafficking: Awareness to Action

This webinar reviews the anti-trafficking resources available to transit agencies, shares success stories from the transit industry, and highlights a newly developed template for implementing human trafficking response protocols, which are vital to effective anti-trafficking initiatives. The accompanying toolkit guides transit agencies on steps they can take to help combat human trafficking, including how they can partner with Busing on the Lookout (BOTL) to implement anti-human trafficking training and policies in their operations.

Presenters:

  • Jodi Godrey, Center For Urban Transportation Research
  • Lexi Higgins, Busing on the Lookout (BOTL) at Truckers Against Trafficking

American Public Transportation Association
January 2024
RESOURCE TYPE: , | TRANSIT MODE:

Approaches to Childcare Support in the Transit Industry

Across the nation, the lack of access to affordable and accessible childcare is often a major employment barrier for workers in the transit industry. TWC hosted a pivotal discussion on this issue in the webinar, “Approaches to Childcare Support in the Transit Industry”.

Hear from Barb Cline, Executive Director of Prairie Hills Transit (Spearfish, South Dakota), and Charles Jenkins, Director of the Transport Workers Union Local 100 – New York City Transit Training & Upgrading Fund, who share their approaches to creating childcare solutions tailored for their transit employees. They will delve into the inception of their programs, their ongoing hurdles, and the successes that have marked their journey.

Transit Workforce Center
November 2023
RESOURCE TYPE: | TRANSIT MODE:

Women in Frontline Transit Apprenticeships

In honor of National Apprenticeship Week, TWC celebrated the tremendous progress made by transit agencies in implementing apprenticeship programs for various transit occupations. Women have long been under-represented in the most high-paying, highly skilled frontline transit occupations. The number of women in registered apprenticeship programs is increasing across industries, and public transit is no exception. Women from public transit agencies across the country have found rewarding careers with family-sustaining wages through apprenticeship.

This event featured a presentation from Liz Weiss, Deputy Director of the Working for America Institute along with a panel of women in registered apprenticeship programs from COTA/TWU Local 208 and MARTA/ATU Local 732.

Transit Workforce Center
November 2023
RESOURCE TYPE: | TRANSIT MODE:

Integrating Industry Credentials within Apprenticeship Programs

This webinar examines how to integrate industry credentials within registered and unregistered apprenticeship programs and emphasizes the importance of building connections across sponsor/employer organizations to ensure curriculum and training alignment.

WorkforceGPS
September 2023

Lesson Planning Webinar: Basics to Best Practices

Have you ever been tasked with developing or delivering a class and didn’t know where to start? Do you have a class that isn’t engaging learners and you don’t know why? On September 26, 2023, TWC hosted an informative webinar on Lesson Planning basics and best practices with award winning author and advisor on all things training, Dr. Chuck Hodell. We took a high-level look at Lesson Planning for those new to training, as well as discussed how to overcome inherent challenges and best practices for transit trainers.

Transit Workforce Center
September 2023
RESOURCE TYPE: | TRANSIT MODE: , ,

ATTAIN Rail and Facilities Apprenticeship Meeting

This recorded meeting of the ATTAIN Rail and Facilities Committee serves as a resource for transit industry stakeholders and includes presentations on apprenticeship and case studies of successful programs across the country.

Transit Workforce Center
September 2023

To learn more, please visit our dedicated ATTAIN and apprenticeship page.

RESOURCE TYPE: , , | TRANSIT MODE: ,

Bus Operator Workforce Management: Practitioner’s Guide

This report, produced by the Eno Center for Transportation, International Transportation Learning Center (ITLC), and Huber & Associates, is a practitioner’s guide that provides recommendations and resources enabling transit agencies to better assess, plan, and implement their operator workforce management programs. A link to a related TRB webinar is also included.

Transit Cooperative Research Program
August 2023

Contributor(s): National Academies of Sciences, Engineering, and Medicine; Transportation Research BoardTransit Cooperative Research Program; Robert Puentes; Philip Plotch; Brianne Eby; Paul Lewis; Karitsa Holdzkom; Xinge Wang; Douglas Nevins; Kenyon Corbett; Melissa Huber

RESOURCE TYPE: | TRANSIT MODE:

Transit-Community Partnerships: Advancing Workforce Diversity, Equity, Access, and Inclusion

In this webinar, hosted by the Transportation Equity Caucus and Transit Workforce Center, panelists with experience in community-based partnerships that embrace diversity, equity, inclusion, and access discuss a variety of ways community-based organizations, transit agencies, and unions can engage in creating a strong workforce that fully reflects their communities.

Transportation Equity Caucus
June 2023

Featured Speakers:

  • Beth Berendsen, Policy Director, Chicago Women in Trades
  • Rich Diaz, Bus Operator Mentor Lead, Amalgamated Transit Union Local 1575
  • Aaron Koski, Senior Manager – Workforce Development, Metro Transit (MN)
  • Anna Penland, Assistant Transportation Manager – OECC Coordinator, Metro Transit (MN)
  • David Stephen, International Transportation Learning Center/Transit Workforce Center
  • Chris VanEyken, Director, Research and Policy, TransitCenter

RESOURCE TYPE: | TRANSIT MODE:

Partnering With Purpose: Building Partnerships to Drive Equitable Registered Apprenticeships

This webinar recording features successful partnership stakeholders discussing how to create and maintain partnerships to support equitable and effective registered apprenticeships. Leaders of apprenticeship partnerships discuss the steps they took to build strong relationships with fellow stakeholders and the factors that make their partnerships succeed.

Jobs for the Future
May 2023
RESOURCE TYPE: | TRANSIT MODE:

Lunch & Learn: Youth Careers in Transit – Exploring a World of Opportunity

This is Part 4 of Iyai’s 6-part 2023 Transportation/Mobility Career Awareness Lunch and Learn series. This webinar is co-sponsored with the International Transportation Learning Center / Transit Workforce Center. This webinar features presenters at various stages of their transit careers discussing their work and their own career pathways, engaging in an interactive discussion with the audience.

Iyai+; International Transportation Learning Center/Transit Workforce Center
May 2023

Program: Iyai’s Dr. Beverly Scott and TWC’s Shayna Gleason present an overview of the program series and career landscape, followed by participants in diverse positions talking about their work and careers.  Speakers include: 

  • Marvin Alfred, President, Amalgamated Transit Union (ATU) Local 113 (Toronto);
  • Kyisha Bond, mechanic apprentice, IndyGo (Indianapolis),
  • Inez Evans, President and CEO, IndyGo (Indianapolis);
  • Andrew Falotico, Health and Safety Representative, ATU Local 113 (Toronto);
  • Desiree Patrice, Deputy Chief of Capital Transformation, MBTA (Boston). 

After the presentations, Karen Philbrick from the Mineta Transportation Institute facilitates a conversation between the audience and presenters.

RESOURCE TYPE: | TRANSIT MODE:

ATTAIN Bus Operator Apprenticeship Meeting

This recorded meeting of the ATTAIN Bus Operator Committee serves as a resource for transit industry stakeholders and includes presentations on apprenticeship and case studies of successful programs across the country.

Transit Workforce Center
May 2023

The American Transit Training and Apprenticeship Innovators Network (ATTAIN), run by the Transit Workforce Center (TWC), is a peer network created for transit agencies and labor unions to explore new apprenticeship programs or enhance existing programs for their frontline workforce.

RESOURCE TYPE: | TRANSIT MODE:
ATTAIN bus maintenance apprenticeship meeting. Photo of woman with arms crossed in front of transit machinery.

ATTAIN Bus Maintenance Apprenticeship Meeting

The American Transit Training and Apprenticeship Innovators Network (ATTAIN), run by the Transit Workforce Center (TWC), is a peer network created for transit agencies and labor unions to explore new apprenticeship programs or enhance existing programs for their frontline workforce. This recorded meeting of the ATTAIN Bus Maintenance Committee serves as a resource for transit industry stakeholders and includes presentations on apprenticeship and case studies of successful programs across the country.

Transit Workforce Center
March 2023
RESOURCE TYPE: | TRANSIT MODE:

Bus Operators—New Strategies for Maintaining the Workforce

This webinar discusses the ideas, best practices, and resources that will enable transit agencies to better plan, implement, and assess their operator workforce management programs as described in the Bus Operator Workforce Management: Practitioner’s Guide. Presenters discussed workforce needs assessment, recruitment, selection and on-boarding, training, mentoring, and retention and motivation.

Transit Cooperative Research Program
March 2023

Webinar agenda and presenters

  1. Bus operator training and retention – Xinge Wang, International Transportation Learning Center
  2. Lessons from Florida – Trish Collins, Pinellas Suncoast Transit Authority
  3. Lessons from the Midwest – George F. Fields, Greater Cleveland Regional Transit Authority
  4. Question and answer session moderated by Robert Puentes, Eno Center for Transportation

RESOURCE TYPE: | TRANSIT MODE:

Online Learning and Learning Technologies Webinar

On October 25, 2022, TWC hosted an exciting webinar that explores online training, best practices in training delivery, and exciting trends in online technology for the transit industry.

Transit Workforce Center
October 2022

TOPICS:

RESOURCE TYPE: | TRANSIT MODE:

ATTAIN Rail/Signals/Traction Power and Facilities/Elevator-Escalator Committees Meeting

This recorded meeting of the ATTAIN committees for Rail/Signals/Traction Power and Facilities/Elevator-Escalator serves as a resource for transit industry stakeholders and includes presentations on apprenticeship and case studies of successful programs across the country.

Transit Workforce Center
September 2022

The American Transit Training and Apprenticeship Innovators Network (ATTAIN), run by the Transit Workforce Center (TWC), is a peer network created for transit agencies and labor unions to explore new apprenticeship programs or enhance existing programs for their frontline workforce.

RESOURCE TYPE: , | TRANSIT MODE:

Bus Operators in Crisis

TransitCenter’s report, entitled Bus Operators in Crisis: The Steady Deterioration of One of Transit’s Most Essential Jobs, and How Agencies Can Turn Things Around, analyzes the nationwide phenomenon of bus operator shortages and advocates for enhanced job quality in the occupation. It details the challenges American operators are facing, and offers solutions that transit agencies can take to solve issues locally, as well as steps that state and the federal governments can take to provide agencies with necessary support.

TransitCenter
July 2022

This resource also includes a link to a webinar hosted in July, 2022 presenting information from the report and slides from the webinar.

RESOURCE TYPE: , | TRANSIT MODE:

Strategic Workforce Planning in Transit: Fundamentals of Mentoring

Transit Workforce Center
June 2022

This is the third in the Transit Workforce Center’s webinar series on strategic workforce development planning in transit. Labor and management leaders from across the country discussed the impact of mentorship programs in their agencies.

Mentor programs provide a powerful and effective tool for workforce development and retention. For maintenance occupations, mentors deliver hands-on training support, putting skills in diverse workplace contexts beyond the classroom. For bus operators, mentors provide guidance that addresses real world situations, building and expanding on basic training and creating ongoing support for each new operator. In every transit agency across all occupations, seasoned employees have stores of knowledge waiting to be shared. Without mentorship, this knowledge can be lost when workers retire or move on. A well-structured mentorship program, designed in partnership with the workers, ensure this expertise is passed on. Strong mentorship programs also provide mentors with leadership opportunities and mentees with the skills and confidence they need to succeed, increasing expertise and morale throughout the organization.

Linked below are a video recording of the webinar, the associated slides, and a webpage where all past TWC webinars are available.

RESOURCE TYPE: , | TRANSIT MODE:
TWC mini case study

Bus Operator Recruitment and Retention: Confronting Obstacles and Creating Opportunity

This multimedia case study details a high-road training partnership jointly operated by Golden Gate Transit and Amalgamated Transit Union Local 1575.

Transit Workforce Center; Golden Gate Transit; Amalgamated Transit Union Local 1575
June 2022

Golden Gate Transit (GGT) serves four counties in San Francisco’s North Bay. GGT suspended approximately 90% of its commute service during COVID. As of Spring 2022, the agency was operating at roughly 50% of pre -COVID service levels, but needed to hire and retain large numbers of bus operators as ridership demand returned. To achieve this goal, a GGT and ATU labor-management partnership created a high-road training partnership that worked with local colleges and California Transit Works to establish bus operator mentorship, pre-apprenticeship and apprenticeship programs. To guide its initiatives and actions, the partnership also examined data and asked underlying questions about the root causes of their employment challenges, resulting in reevaluating and adjusting some of its pathways to employment and hiring guidelines.

This resource contains presentation slides and video of a Golden Gate Transit/ATU presentation. The entire June 7, 2022 TWC webinar, Recruiting and Developing Today’s Transit Workforce, can be found here. It includes a question and answer session, beginning at 51:53, that covers more detail on this and other recruitment initiatives discussed in the webinar.

RESOURCE TYPE: , | TRANSIT MODE:
TWC mini case study

The Power of Partnership: Automotive Technology/Collision Career Technical Education Program

This multimedia case study details an internship program developed by the Central Ohio Transit Authority (COTA) and Transport Workers Union (TWU) Local 208. This resource contains a brief written summary, presentation slides, and video of a COTA-TWU Local 208 presentation. The entire June 7, 2022 TWC webinar, Recruiting and Developing Today’s Transit Workforce, can be found here. The complete webinar recording includes a question and answer session, beginning at 51:53, that covers more detail on this and other recruitment initiatives.

Transit Workforce Center; Central Ohio Transit Authority (COTA); Transport Workers Union Local 208
June 2022

To meet its need for vehicle maintenance technicians, COTA leadership partnered with TWU Local 208 and Columbus City Schools to provide a Vehicle Maintenance Internship Program, helping students already enrolled in an automotive program to develop additional technology competencies and prepare them for entry level positions. The COTA Vehicle Maintenance Internship Program provides career technical center high school students who have completed their junior year in a participating career-technical program the opportunity to work as paid interns in the Vehicle Maintenance Department at COTA. Students receive classroom training, hands-on training, laboratory experiences, and are partnered with mentors in preparation to enter the workforce as entry level automotive/collision technologies service technicians. From this foundation, COTA has now established a state-registered pre-apprenticeship and apprenticeship program to support vehicle technician hiring, retention, and workforce development.

RESOURCE TYPE: | TRANSIT MODE:

Strategic Workforce Planning in Transit: Recruiting and Developing Today’s Transit Workforce

This is the second in the Transit Workforce Center’s webinar series on strategic workforce development planning in transit. TWC’s first webinar examined workforce development for the incumbent workforce. This second webinar focuses on how transit agencies and partner organizations are working to meet the significant recruitment challenges across the country and how to best turn these challenges into opportunities to reach, attract, and retain a diverse workforce. Two transit agencies and their labor partners discuss their innovative outreach and recruitment programs, including mentoring, pre-apprenticeships, and community college partnerships, followed by a presentation from a national organization leader who has coordinated cross-sectoral recruitment initiatives with agencies across the U.S.

Transit Workforce Center
June 2022

Linked below are a video recording of the webinar, the associated slides, and a webpage where all past TWC webinars are available.

RESOURCE TYPE: , | TRANSIT MODE:

Strategic Workforce Planning in Transit: Developing, Supporting, and Strengthening Your Incumbent Workforce

This webinar, presented on April 27, 2022, explores important considerations and best practices for creating strong strategic workforce development plans.

FTA Administrator Nuria Fernandez provided opening remarks, followed by insightful workforce development guidance and case examples from leading, experienced, and insightful presentations from IndyGo (Indianapolis IN), ATU International and Local 558, SporTran (Shreveport LA), TWU Local 100- NYCTA Training and Upgrading Fund (NYC), SEPTA (Philadelphia PA), and ProgressWorx.

It is the first in a series of TWC webinars on Strategic Workforce Planning.

Transit Workforce Center
April 2022
RESOURCE TYPE: , | TRANSIT MODE:

Improving Diversity and Inclusion Programs in Public Transportation

This webinar provides an overview of current diversity and inclusion efforts utilized by large, medium, and small public transportation agencies in the United States. Presenters highlight how agencies embed equity in operations and discuss policies that impact employees, local businesses, and community members. They also discuss a diversity and inclusion toolkit, which can be adapted to fit the contexts of any transit agency. At the end of this webinar, you will able to:

-Identify how to develop benchmarks to measure diversity, equity, and inclusion
-Determine methods for transit agencies to improve equity

The webinar features research from TCRP Research Report 228: Resource Guide for Improving Diversity and Inclusion Programs for the Public Transportation Industry.

Transportation Research Board
February 2022
RESOURCE TYPE: | TRANSIT MODE:

Bus Electrification: The Role Agencies Can Play in Workforce Equity

In this webinar, speakers discuss the issues of procurement, manufacturing, job creation, and job equity associated with fleet electrification.

Eno Center for Transportation
April 2021

Speakers:

  • Christy Veeder, PhD, National Program Director, Jobs to Move America
  • Brianne Eby, Senior Policy Analyst, Eno Center for Transportation

RESOURCE TYPE: , | TRANSIT MODE:

Preparing for and Capturing Video Footage for Instructional Video

International Transportation Learning Center
March 2021

Digital and video instruction are two ways in which transit agencies can enhance their current training methods for their frontline employees. In a previous skill booster event, we showcased video editing software Filmora™. But before you can edit video, you need to capture it. As videography expert and the presenter of this session Kenyon Corbett says, “there is no replacement for good audio and video.”

This video uses real-world examples to demonstrate the Dos and Don’ts of capturing video and audio for instructional videos. It also outlines how best to prepare for this process.

This is one of several skill booster events held by the International Transportation Learning Center (ITLC). Other webinars can be found by filtering by resource type.

RESOURCE TYPE: , | TRANSIT MODE:

Here to Stay: Black, Latina, and Afro-Latina Women in Construction Trades Apprenticeships and Employment

This brief discusses the experiences of early career Black, Latina, and Afro Latina women in the trades. The COVID crisis has put a spotlight on the concentration of Black, Latina, and Afro-Latina women in low-wage jobs, including in many essential healthcare and retail jobs. The skilled construction trades have given many women an alternative to the poorly paid jobs in the service sector that many had to turn to before finding the trades. Skilled construction trades provide opportunities to build careers that are both challenging and fulfilling, pay a family sustaining wage with benefits, and can be accessed through ‘learn as you earn’ apprenticeships.

Chicago Women in the Trades; Institute for Women's Policy Research
March 2021
RESOURCE TYPE: , , | TRANSIT MODE:

Creating and Editing Instructional Videos to Engage Learners

Beyond the traditional classroom environment, one way transit trainers can enhance delivery is through video instruction. This recorded webinar demonstrates Filmora™, an affordable and easy-to-use platform that helps you create video instruction modules.

This is one of several skill booster events held by the International Transportation Learning Center (ITLC).

International Transportation Learning Center
November 2020
RESOURCE TYPE: | TRANSIT MODE:

How Women Fare in the Transit Industry

This webinar provides an overview of the barriers and solutions to including more women in the transit industry. Panelists discuss strategies to support women in transit and share examples of transit agencies that have effectively implemented programs to attract, retain, and advance women in the industry.

Transportation Research Board
September 2020
RESOURCE TYPE: | TRANSIT MODE:

Empowering a Resilient Transit Workforce

This webinar identifies critical labor market benchmarks and addresses ways to cultivate a more resilient and empowered transit workforce, particularly in the post-COVID world. The speakers delve into resiliency challenges and education and training solutions.

Eno Center of Transportation
June 2020
RESOURCE TYPE: , , | TRANSIT MODE:

Battery Electric Bus Familiarization Webinars

The International Transportation Learning Center presents three distance-based courses to help transit bus technicians gain fundamental understanding of battery electric bus (BEB) technology. These courses are recorded from live online sessions.

International Transportation Learning Center
June 2020

In each session, experts from various BEB manufacturers presented on specific topics, with over 400 participants attending. Each session is introduced by John Schiavone, who moderated many questions from participants. Please click through the drop-down options below to view the recorded sessions, slides and presenters’ notes, and sample tests and test answers.

LEARN MORE
RESOURCE TYPE: , | TRANSIT MODE:

Integrating eLearning in Transit Frontline Learning

In this webinar, guest speaker Ron Thiele, Xpan Interactive, presented on ways in which some transit organizations use eLearning.

This is one of several skill booster events held by the International Transportation Learning Center (ITLC).

International Transportation Learning Center
May 2020

Please see video below.