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Mental Health, Wellness, and Resilience for Transit System Workers

TCRP Research Report 245: Mental Health, Wellness, and Resilience for Transit System Workers, a pre-publication from TRB’s Transit Cooperative Research Program, provides a detailed summary of common factors that influence the mental health, well-being, and resiliency of frontline transit workers and includes a range of solutions that transit agencies can implement to address them. Findings were determined using a mix of research methods, including multiple interviews and focus groups with frontline employees, transit agency management, and union leadership at two different points in the project.

Transit Cooperative Research Program
February 2024

Contributor(s): Sandy Brennan, Elias Frantz Orjuela, Kyle Hearing, Sofie Rhoads, Lori Zeller, Samantha G. Farris, Andrea Lubin, Soumitra S. Bhuyan, Lilly Derby, Koshy Koshy; Transit Cooperative Research Program; Transportation Research Board; National Academies of Sciences, Engineering, and Medicine

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ATTAIN Rail and Facilities Apprenticeship Meeting

This recorded meeting of the ATTAIN Rail and Facilities Committee serves as a resource for transit industry stakeholders and includes presentations on apprenticeship and case studies of successful programs across the country.

Transit Workforce Center
September 2023

To learn more, please visit our dedicated ATTAIN and apprenticeship page.

Hiring and Retention Strategies Whitepaper: A Perspective from Florida Transit Agencies

This study examines what transit agencies are doing to address hiring and retention challenges, what strategies are working, and what problems still need to be solved. The report includes six case study sites from Florida transit agencies and one non-Florida transit agency, that were selected due to a variety of characteristics, including partnerships and implemented service changes.

Center for Urban Transportation Research
June 2023

Assault Awareness and Prevention for Transit Operators (Direct Delivery)

This course provides transit bus operators with knowledge and skills to reduce the likelihood of assault incidents, including defining assault and types of incidents that could be considered assault, covering prevention strategies such as communication and response skills, and emphasizing the importance of reporting assault incidents and seeking recovery assistance.

National Transit Institute

Assault Awareness and Prevention for Transit Operators (Train the Trainer)

This virtual course will provide transit agency instructional staff with the support necessary to deliver the Assault Awareness and Prevention course within their agencies. Each registered participant will receive an electronic instructor package that will include an instructor guide, course slides, instructor notes, and the participant workbook. Participants will be able to deliver the training to provide transit bus operators with knowledge and skills to reduce the likelihood of assault incidents.

National Transit Institute
January 2023

You can register for the course with the Rutgers University Noncredit Course Catalog & Registration System. The direct delivery course for operators can be found here.

ITLC Signals Training Consortium

The International Transportation Learning Center (ITLC) organizes multiple national training consortia to develop standards-based national training courseware for frontline occupations in public transportation organizations.

In 2013, public transportation agencies and unions across the country came together to form the National Signals Maintenance Training Consortium. They were driven to create a full set of standardized national courseware to support training and apprenticeship programs for signal maintainers. Since then, over 70 signals maintenance subject matter experts from 26 member agencies and unions have worked with instructional systems designers from the ITLC to create a comprehensive training program for signal maintainers.

International Transportation Learning Center
November 2022
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Traction Power Training Consortium

The International Transportation Learning Center (ITLC) organizes multiple national training consortia to develop standards-based national training courseware for frontline occupations in public transportation organizations.

The Traction Power Training Consortium was launched by the Transportation Learning Center in January 2020. Over the next four years (2020-2023), the Consortium will develop introductory and advanced instruction-ready and interactive courses on traction power maintenance that build on APTA-approved and industry-recognized training standards. Course topics will include: power distribution, industry trends, worker safety, emergency power, tools, and test equipment, catenary and third rail power distribution, grounding, utility power management.

International Transportation Learning Center
July 2022
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FTA Standards Development Program: Rail Transit Roadway Worker Protection

This report reviews existing standards and best practices and develops use cases, a risk assessment matrix, and high-level concepts of operations (CONOPS) for Rail Transit Roadway Worker Protection (RWP). The project evaluates current industry practices and technologies in use for roadway worker protection and conducts a risk/hazard analysis of current practices using an industry-representative survey.

Federal Transit Administration
February 2022
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Wayside Worker Protection Technology—TrackSafe Phase II Research & Demonstration (Report 0194)

This report outlines research and demonstration of a roadway worker protection (RWP) warning technology developed by Bombardier Rail called TrackSafe. The system was installed at the Metropolitan Atlanta Rapid Transit Authority (MARTA) and was designed to reduce the hazards of working within a transit rail right-of-way (ROW).

Federal Transit Administration
May 2021
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Elevator/Escalator Training Consortium

International Transportation Learning Center

The International Transportation Learning Center (ITLC) organizes multiple national training consortia to develop standards-based national training courseware for frontline occupations in public transportation organizations.

The Transit Elevator-Escalator Training Consortium (the Consortium) was the first in an ongoing series of industry-wide collaborative programs to develop integrated systems of training for key frontline occupations in public transportation. Building on national training standards developed by industry Subject Matter Experts (SMEs) from 2006 to 2010 and then adopted by the American Public Transportation Association (APTA), the Consortium developed a full set of standardized national courseware to support training and apprenticeship programs for transit elevator/escalator (El-Es) technicians. The curriculum and courseware development team was composed of subject matter experts (SMEs) from five member agencies and unions from across the country. Membership of the Consortium consists of transit systems that maintain their vertical transportation equipment in-house, rather than relying on outside contractors. Equipment manufacturers contributed access to their technical drawings and manuals to enrich the courseware.

The list of courseware as of Summer 2020 is contained in the attached catalog.

ITLC Rail Car Training Consortium

The International Transportation Learning Center (ITLC) organizes multiple national training consortia to develop standards-based national training courseware for frontline occupations in public transportation organizations.

Started in late 2015, the National Rail Car Training Consortium has moved forward with its mission to create standardized national training courseware for rail car technicians. The development team composed of over 40 rail car maintenance subject matter experts (SMEs) from 18 member agencies and unions from across the country, along with instructional systems designers from the ITLC, design curriculum and courseware for the rail and transit industry.

The attached catalog contains a summary of Consortium courseware.

International Transportation Learning Center
July 2020

The Transit Elevator-Escalator Training Consortium: A Model for Successful Training Development

A report on the process, products and outcomes related to the first National consortium for development of training for public transportation maintenance employees. This joint labor-management effort set a proven model for multiple other similar consortia. Products include – instruction ready courseware, a nationally recognized apprenticeship program for transit maintenance elevator/escalator maintainers and train-the-trainer program.

International Transportation Learning Center
September 2016

Establishing a National Transit Industry Rail Vehicle Technician Qualification Program—Building for Success

TRB’s Transit Cooperative Research Program (TCRP) Report 170: Establishing a National Transit Industry Rail Vehicle Technician Qualification Program—Building for Success describes a system of qualification that has been developed for rail vehicle technicians. This qualification system is available for implementation through the Transportation Learning Center.

The program integrates national training standards, progressive classroom curricula and introductory courseware, on-the-job learning modules, an apprenticeship framework that combines well-designed sequences of learning, mentoring to support learners, and coordination of classroom and on-the-job learning. The qualification system also includes written and hands-on certification assessments to confirm that technicians have the practical knowledge and skills required to perform their jobs at the highest level of expertise.

Transit Cooperative Research Program (TCRP) & International Transportation Learning Center
January 2014
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National Apprenticeship Guidelines for Rail Vehicle Maintenance Technicians

​The purpose of these National Guidelines for Apprenticeship Standards (National Guideline Standards) is to provide policy and guidance to local Sponsors in developing Standards for Apprenticeship for local approval and registration. ​These National Guideline Standards developed by the Sponsor are certified by the U. S. Department of Labor, Office of Apprenticeship as substantially conforming to the requirements of Title 29, CFR parts 29 and 30. State Apprenticeship Agencies recognized by the Office of Apprenticeship to register local programs, and/or local laws and regulations, may impose additional requirements that must be addressed in the local apprenticeship standards.

International Transportation Learning Center; National Rail Car Training Committee
June 2013
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Rail Transit Track Inspection Practices

TRBs Transit Cooperative Research Program (TCRP) Synthesis 107: Rail Transit Track Inspection Practices offers information across a range of older and newer U.S. rail transit agencies on track inspection practices and policies.

Issues addressed in the report include agency staffing, agency organization and characteristics, track inspection program criteria, training and certification, procurement, and track safety practices.

Contributors: National Academies of Sciences, Engineering, and Medicine; Transportation Research Board; Transit Cooperative Research Program; John F. Zuspan

Transit Cooperative Research Program (TCRP)
January 2013
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Practices for Wayside Rail Transit Worker Protection

TRB’s Transit Cooperative Research Program (TCRP) Synthesis 95: Practices for Wayside Rail Transit Worker Protection is designed to highlight knowledge, practice, lessons learned, and gaps in information related to wayside rail transit worker protection programs.

Transit Cooperative Research Program (TCRP)
January 2012

Contributor(s): National Academies of Sciences, Engineering, and Medicine; Transportation Research Board; Transit Cooperative Research Program; Christopher A. Kozub (Mineta Transportation Institute).

Rail Vehicles Maintenance Training Standards

​In response to the transit industry’s need for rail vehicles maintenance training, the Transportation Learning Center partnered with APTA, transit agencies and unions representing transit workers to develop these joint labor-management training guidelines and recommended training practices.

 

American Public Transportation Association (APTA) & International Transportation Learning Center
June 2010

Traction Power Maintenance Training Standards

This Recommended Practice establishes standards for a program of traction power maintenance training.

American Public Transportation Association
June 2010

TOPICS:

Current Practices of Rail Vehicle Technician Training and Measures of Competency

This 2009 ILTC brief summarizes findings from a survey on best practices in rail car maintenance, based on recommendations from the RCRP E-7 Panel. ​

International Transportation Learning Center
January 2009
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Signals Training Standards Curriculum Map

​A curriculum map of the Signals Training Standards released on January 22, 2008.

International Transportation Learning Center
January 2008

Rail Signals Training Content and Standards

An overview of ITLC’s signals training course  (2 modules—level 100 and 200)​.

International Transportation Learning Center
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Signal and Track Switch Repairers

This search page on Apprenticeship.gov provides results for approved occupation titles under Signal and Track Switch Repairers, as well as work activities, education, and related occupations.

US Department of Labor