Resource Center

The Transit Workforce Center is pleased to host a curated collection of publications and other materials to assist stakeholders engaged in transit workforce development. The Resource Center includes case studies, training materials, research reports, and other materials of interest, including publications produced by federal government agencies, transit organizations, and independent research entities. Resources may be filtered by topic, resource type, and transit mode.

We are continuing to update the Resource Center regularly. Please contact us via the Request Help menu option if you would like assistance using the Resource Center or are looking for resources on a particular topic. We also welcome suggestions of topics or specific resources to add.

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Train-the-Trainer Level 1:  Adult Learning Theory and Teaching Techniques

The International Transportation Learning Center’s week-long, highly engaging train the trainer course takes subject matter experts and gives them the skills to convey their vast knowledge to others in a classroom setting.  Topics include: adult learning theory, teaching techniques and presentation skills.  Participants will spend most of the week applying what they’re learning through rounds of practice teaching in a classroom, lab and field setting.  They’ll also give and receive feedback from peers – one of the most important skills of a trainer!

Subsequent learning opportunities include Train-the-Trainer Level 2: Creating Courseware that Works.

International Transportation Learning Center (ITLC)
August 2022
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Train-the-Trainer Level 2: Creating Courseware that Works

This week-long, interactive course, Train the Trainer Level 2, builds on Train the Trainer Level 1 by giving experienced trainers the skills to define, design and develop an effective and engaging training course and accompanying courseware and assessments, incorporating established adult learning principles. Participants apply this new knowledge by starting to develop materials for a course of their choosing, which would ultimately be taught at their location.

International Transportation Learning Center (ITLC)
August 2022
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Traction Power Training Consortium

The International Transportation Learning Center (ITLC) organizes multiple national training consortia to develop standards-based national training courseware for frontline occupations in public transportation organizations.

The Traction Power Training Consortium was launched by the Transportation Learning Center in January 2020. Over the next four years (2020-2023), the Consortium will develop introductory and advanced instruction-ready and interactive courses on traction power maintenance that build on APTA-approved and industry-recognized training standards. Course topics will include: power distribution, industry trends, worker safety, emergency power, tools, and test equipment, catenary and third rail power distribution, grounding, utility power management.

 

International Transportation Learning Center
July 2022
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TWC Mentor Training

Overview: This workshop is designed for employees or journeyworkers designated as mentors to support on the job learning for apprenticeship programs. The content includes a review of mentor roles, an introduction to learning styles, and a facilitated discussion about communication and problem solving. The second half of the workshop includes role playing exercises for the participants to practice what they learned. The instructor leads the participants through a structured review of that experience and review of the mentoring concepts presented. The program acknowledges the wisdom of the mentors and encourages them to view themselves as ambassadors for the apprenticeship and advocates for the apprentices.

Please click to expand and follow the link below for additional details and to submit a mentor training request.

Transit Workforce Center
June 2022
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Strategic Workforce Planning in Transit: Fundamentals of Mentoring

This is the third in the Transit Workforce Center’s webinar series on strategic workforce development planning in transit. Labor and management leaders from across the country discussed the impact of mentorship programs in their agencies.

Mentor programs provide a powerful and effective tool for workforce development and retention. For maintenance occupations, mentors deliver hands-on training support, putting skills in diverse workplace contexts beyond the classroom. For bus operators, mentors provide guidance that addresses real world situations, building and expanding on basic training and creating ongoing support for each new operator. In every transit agency across all occupations, seasoned employees have stores of knowledge waiting to be shared. Without mentorship, this knowledge can be lost when workers retire or move on. A well-structured mentorship program, designed in partnership with the workers, ensure this expertise is passed on. Strong mentorship programs also provide mentors with leadership opportunities and mentees with the skills and confidence they need to succeed, increasing expertise and morale throughout the organization.

A video recording of the webinar and the associated slides are attached below (if you are on the main Resource Center page, click “Learn More” to view the video). Please follow the link below to view all past TWC webinars and to register for upcoming events.

Transit Workforce Center
June 2022
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Strategic Workforce Planning in Transit: Recruiting and Developing Today’s Transit Workforce

This is the second in the Transit Workforce Center’s webinar series on strategic workforce development planning in transit. The TWC’s first webinar examined workforce development for the incumbent workforce. This second webinar focuses on how transit agencies and partner organizations are working to meet the significant recruitment challenges across the country and how to best turn these challenges into opportunities to reach, attract, and retain a diverse workforce. Two transit agencies and their labor partners discuss their innovative outreach and recruitment programs–including mentoring, pre-apprenticeships, and community college partnerships–followed by a presentation from a national organization leader who has coordinated cross-sectoral recruitment initiatives with agencies across the U.S.

A video recording of the webinar and the associated slides are attached below (if you are on the main Resource Center page, click “Learn More” to view the video). Please follow the link below to view all past TWC webinars and to register for upcoming events.

Transit Workforce Center
June 2022
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Strategic Workforce Planning in Transit: Developing, Supporting, and Strengthening Your Incumbent Workforce

This webinar, presented on April 27, 2022, explores important considerations and best practices for creating strong strategic workforce development plans.

FTA Administrator Nuria Fernandez provided opening remarks, followed by insightful workforce development guidance and case examples from leading, experienced, and insightful presentations from IndyGo (Indianapolis IN), ATU International and Local 558, SporTran (Shreveport LA), TWU Local 100- NYCTA Training and Upgrading Fund (NYC), SEPTA (Philadelphia PA), and ProgressWorx.

It is the first in a series of TWC webinars on Strategic Workforce Planning.

A video recording of the webinar and the associated slides are attached below (if you are on the main Resource Center page, click “Learn More” to view the video). Please follow the link below to view all past TWC webinars and to register for upcoming events.

Transit Workforce Center
April 2022
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Higher Education Practices to Prepare Future Transportation Professionals Regarding Disability, Accessibility, and Mobility Management

This NCMM Information Brief, Higher Education Practices to Prepare Future Transportation Professionals Regarding Disability, Accessibility, and Mobility Management provides the results of a NCMM study regarding content in higher education preparation programs and offers recommendations regarding how to integrate disability-related content in preparation programs. The brief also includes recommendations regarding the recruitment and retention of individuals with disabilities into the transportation industry.

Please click the link below to view NCMM’s Mobility Management in Practice Series; this report is one of several 2022 publications listed.

National Center for Mobility Management (NCMM)
April 2022