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twc@transportcenter.orgTransit Workforce Center Case Studies
Spotlighting Innovative Success Stories from Transit Systems Across the United States
As FTA’s technical assistance center for transit workforce development, the Transit Workforce Center receives requests for information from transit agencies and their partners on topics such as recruitment, retention, low- and no-emission fleet transitions, and more. The TWC research team has been compiling examples of innovative practices in these and other areas to help transit systems and their partners across the U.S. learn from each other to develop and maintain their own workforce initiatives. We’re always looking for more examples of unique and helpful strategies in workforce development. Have an example you think we should share? Don’t hesitate to reach out!
Outreach & Recruitment
In the face of a workforce shortage and the ongoing need to hire workers to keep pace with retirements, recruiting people into transit roles is especially important. Agencies and their partners can expand their recruitment efforts by targeting populations who may not always be considered.
Mentorship & Apprenticeship
Apprenticeships and mentorships serve as pathways to well-paying, long-term careers, while providing a job, learning experience, and support system for people early in their careers. While well-established in related industries, these programs are newer to transit; learning from existing practices in creating and monitoring apprenticeships and mentorships can help agencies and unions begin their own.
Job Quality
As transit agencies work to recruit and retain a skilled employees, a focus on promoting job quality can help build a stable workforce. Key aspects of job quality include safe working conditions, fair wages and benefits, and work-life balance.
Low-No Workforce Transitions
Transit locations are beginning and continuing their transitions to new fuel technologies, which require workforce considerations to prepare and retain mechanics and operators.