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ATTAIN Rail/Signals/Traction Power and Facilities/Elevator-Escalator Committees Meeting

The American Transit Training and Apprenticeship Innovators Network (ATTAIN), run by the Transit Workforce Center (TWC), is a peer network created for transit agencies and labor unions to explore new apprenticeship programs or enhance existing programs for their frontline workforce.

This recorded meeting of the ATTAIN committees for Rail/Signals/Traction Power and Facilities/Elevator-Escalator serves as a resource for transit industry stakeholders and includes presentations on apprenticeship and case studies of successful programs across the country.

Transit Workforce Center
September 2022
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Transportation Learning Network (TLN)

The Transportation Learning Network (TLN) is part of an industry-wide effort aimed at strengthening transit training programs. It is designed and maintained by the International Transportation Learning Center, and provides a platform for accessing industry specific training materials – both for direct self-led online learning and also for download by trainers to use in a classroom or field settings.

Topics covered include maintenance of transit elevators and escalators, signals, railcar and traction power.

International Transportation Learning Center
September 2022
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Wire Women: Lighting it Up

This illustrated publication tells the stories of women who are undertaking apprenticeship to become union electricians. This resource could be used by transit agencies, unions, or apprenticeship programs as promotional material or for educational purposes.

Sharon Szymanski
September 2022
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Bus Operators in Crisis

TransitCenter’s report, entitled Bus Operators in Crisis: The Steady Deterioration of One of Transit’s Most Essential Jobs, and How Agencies Can Turn Things Around, analyzes the nationwide phenomenon of bus operator shortages and advocates for enhanced job quality in the occupation.

This resource includes links to the report as well as to a webinar from July, 2022.

TransitCenter
July 2022
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Strategic Workforce Planning in Transit: Fundamentals of Mentoring

This is the third in the Transit Workforce Center’s webinar series on strategic workforce development planning in transit. Labor and management leaders from across the country discussed the impact of mentorship programs in their agencies.

A video recording of the webinar and the associated slides are attached below. Please follow the link below to view all past TWC webinars and to register for upcoming events.

Transit Workforce Center
June 2022

Mentor programs provide a powerful and effective tool for workforce development and retention. For maintenance occupations, mentors deliver hands-on training support, putting skills in diverse workplace contexts beyond the classroom. For bus operators, mentors provide guidance that addresses real world situations, building and expanding on basic training and creating ongoing support for each new operator. In every transit agency across all occupations, seasoned employees have stores of knowledge waiting to be shared. Without mentorship, this knowledge can be lost when workers retire or move on. A well-structured mentorship program, designed in partnership with the workers, ensure this expertise is passed on. Strong mentorship programs also provide mentors with leadership opportunities and mentees with the skills and confidence they need to succeed, increasing expertise and morale throughout the organization.

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Strategic Workforce Planning in Transit: Recruiting and Developing Today’s Transit Workforce

This is the second in the Transit Workforce Center’s webinar series on strategic workforce development planning in transit. The TWC’s first webinar examined workforce development for the incumbent workforce. This second webinar focuses on how transit agencies and partner organizations are working to meet the significant recruitment challenges across the country and how to best turn these challenges into opportunities to reach, attract, and retain a diverse workforce. Two transit agencies and their labor partners discuss their innovative outreach and recruitment programs–including mentoring, pre-apprenticeships, and community college partnerships–followed by a presentation from a national organization leader who has coordinated cross-sectoral recruitment initiatives with agencies across the U.S.

A video recording of the webinar and the associated slides are attached below (if you are on the main Resource Center page, click “Learn More” to view the video). Please follow the link below to view all past TWC webinars and to register for upcoming events.

Transit Workforce Center
June 2022
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Strategic Workforce Planning in Transit: Developing, Supporting, and Strengthening Your Incumbent Workforce

This webinar, presented on April 27, 2022, explores important considerations and best practices for creating strong strategic workforce development plans.

FTA Administrator Nuria Fernandez provided opening remarks, followed by insightful workforce development guidance and case examples from leading, experienced, and insightful presentations from IndyGo (Indianapolis IN), ATU International and Local 558, SporTran (Shreveport LA), TWU Local 100- NYCTA Training and Upgrading Fund (NYC), SEPTA (Philadelphia PA), and ProgressWorx.

It is the first in a series of TWC webinars on Strategic Workforce Planning.

A video recording of the webinar and the associated slides are attached below (if you are on the main Resource Center page, click “Learn More” to view the video). Please follow the link below to view all past TWC webinars and to register for upcoming events.

Transit Workforce Center
April 2022
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Transit Workforce Center

The Transit Workforce Center (TWC) is the Federal Transit Administration’s first ever national technical assistance center for transit workforce development. Its mission is to help urban, suburban, tribal, and rural public transportation entities recruit, hire, train, and retain the diverse workforce needed now and in the future.

This fact sheet summarizes the TWC’s mission, initiatives, and services.

Transit Workforce Center
March 2022
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ITLC Elevator/Escalator Training Consortium

The International Transportation Learning Center (ITLC) organizes multiple national training consortia to develop standards-based national training courseware for frontline occupations in public transportation organizations.

The Transit Elevator-Escalator Training Consortium (the Consortium) was the first in an ongoing series of industry-wide collaborative programs to develop integrated systems of training for key frontline occupations in public transportation. Building on national training standards developed by industry Subject Matter Experts (SMEs) from 2006 to 2010 and then adopted by the American Public Transportation Association (APTA), the Consortium developed a full set of standardized national courseware to support training and apprenticeship programs for transit elevator/escalator (El-Es) technicians. The curriculum and courseware development team was composed of subject matter experts (SMEs) from five member agencies and unions from across the country. Membership of the Consortium consists of transit systems that maintain their vertical transportation equipment in-house, rather than relying on outside contractors. Equipment manufacturers contributed access to their technical drawings and manuals to enrich the courseware.

The list of courseware as of Summer 2020 is contained in the attached catalog.

 

International Transportation Learning Center
September 2020
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Advancing Frontline Workforce Development Meeting: Synthesis

This report synthesizes findings from a two-day gathering of more than two dozen transit industry labor and management representatives who engaged in in-depth discussions on frontline workforce training needs across the U.S. The purpose of the meeting was to identify immediate, short-term, and long-term training needs for the frontline public transportation workforce in the U.S. and ways to connect apprenticeship and formal training programs to support these needs.

National Transit Institute and Federal Transit Administration
February 2020
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Innovative Transit Workforce Development Projects of 2015: Summative Evaluation (Report-0153)

This report provides the results of an evaluation of Innovative Transit Workforce Development Program projects awarded in Fiscal Year 2015. Based on a competitive application process, FTA awarded 16 workforce development projects to transit authorities, higher education institutions, Native American tribes, and nonprofit organizations individually or as a consortium.

Federal Transit Administration
February 2020
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Training and Apprenticeships to Address Transit Workforce Gaps

It is well known that public transit in the United States faces a workforce skills crisis. A lot of attention — properly — goes to training for skilled craft positions, like bus mechanics. Bus operators also do skilled work, and there are a lot more of them. This piece explores the role of training and apprenticeship programs in meeting workforce needs in transit, with a focus on operators.

Eno Center for Transporation
August 2019
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Behind the Wheel

Behind the Wheel: A case study of Mission College and Santa Clara Valley Transportation Authority’s Coach Operator Apprenticeship Program, is part of SPR’s evaluation of the California Apprenticeship Initiative. The case study describes the development of the Coach Operator Apprenticeship program including why the partners chose an apprenticeship model to meet their training needs, how the program was developed and structured, and what apprentices and employers report about their experiences in the program. It concludes with a discussion of the program’s sustainability.

Foundation for California Community Colleges & Social Policy Research Associates (SPR)
January 2019
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ATU Setting the Standard for Transit Apprenticeships

This article summarizes ATU’s and the International Transportation Learning Center’s (ITLC’s) efforts to promote transportation mentorship and apprenticeship program development.

Amalgamated Transit Union
September 2018
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Equity from the Frontline: Workers’ Insight and Leadership Supports a Network of Apprenticeships in Transit

Equity in Apprenticeship is a report series from COWS at UW-Madison. It highlights programs that use apprenticeship and mentorship to extend occupational opportunity to historically marginalized groups, especially people of color and women. In California, the Joint Workforce Investment in the South Bay Valley Transportation Authority has developed a web of apprenticeships and advancement opportunities.

COWS at University of Wisconsin
August 2018
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Bus Maintenance Apprenticeship Framework

The Bus Maintenance Apprenticeship Framework was developed by the National Bus Maintenance Apprenticeship Committee and approved by the U.S. DOL. It is a competency based framework that includes all of the tasks an apprentice should be able to demonstrate as a result of the training. Tasks are based on the ASE task list and APTA training standards. It is only a guide, locations can add or remove tasks to suit their individual operations.

International Transportation Learning Center & The Urban Institute
January 2018
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TCRP Research Report 199: Transit Technical Training (Volumes 1 & 2)

TCRP Research Report 199: Transit Technical Training is a two-volume set that presents guidance on technical training programs and the implementation of those for transportation agencies.

The report’s first volume, Guide to Applying Best Practices and Sharing Resources, documents the best models of technical training programs serving U.S. and international transportation agencies and related industries.

The second volume, Guide to Overcoming Barriers to Implementing Best and Innovative Training, provides public transportation agencies with best practices, strategies, and resources to assist with the implementation of effective and innovative training programs and techniques for frontline employees.

Transit Cooperative Research Program (TCRP)
January 2018
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Transit Coach Operator Competency-Based Framework

Full Competency-Based Occupational Framework for Registered Apprenticeship for Transit Coach Operator/Bus Operators.

The Urban Institute and International Transportation Learning Center
August 2017

The Transit Elevator-Escalator Training Consortium: A Model for Successful Training Development

A report on the process, products and outcomes related to the first National consortium for development of training for public transportation maintenance employees. This joint labor-management effort set a proven model for multiple other similar consortia. Products include – instruction ready courseware, a nationally recognized apprenticeship program for transit maintenance elevator/escalator maintainers and train-the-trainer program.

International Transportation Learning Center
September 2016
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A Guide for the Development of Career Pathways in Transportation

This Guide outlines the steps that transportation industry stakeholders can take to develop or expand Career Pathways to focus on the skills, competencies, and credentials needed for high-demand jobs in the transportation industry and its subsectors.

U.S. Department of Education (OCTAE), Jobs for the Future, International Transportation Learning Center
December 2015
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Strengthening Skills Training and Career Pathways Across the Transportation Industry

STRENGTHENING SKILLS TRAINING AND CAREER PATHWAYS ACROSS THE TRANSPORTATION INDUSTRY: Data Report on Future Transportation Workforce Needs.

The collection and analysis of employment and skills data highlights the future growth areas and employment “hot spots” in transportation by industry subsectors, occupations, career areas, and geographic areas. It also emphasizes the need for skills training and career pathways across the transportation industry. The report identifies high-demand jobs with good wages, and analyzes the patterns in the education and work experience required for entry, as well as on-the-job training required for new entrants to gain full competency.

U.S. Department of Education, Office of Career, Technical, and Adult Education
August 2015
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TCRP Report 181: Labor–Management Partnerships for Public Transportation, Volume 1: Toolkit

This toolkit provides resources for public transportation management and labor union leaders to establish, manage, and improve labor–management partnerships.

Transit Cooperative Research Program (TCRP)
January 2015
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TCRP Report 181: Labor–Management Partnerships for Public Transportation, Volume 2: Final Report

TRB’s Transit Cooperative Research Program (TCRP) Report 181: Labor–Management Partnerships for Public Transportation, Volume 2: Final Report, documents the materials used to develop Volume 1: Toolkit. Volume 1 provides resources for public transportation management and labor union leaders to establish, manage, and improve labor–management partnerships.

The toolkit (Volume 1) can be found on the TWC Resource Center as a separate entry, or by following the link below.

Transit Cooperative Research Program (TCRP)
January 2015
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National Apprenticeship Guidelines for Transit Elevator-Escalator Maintenance Technician

​The purpose of these National Guidelines for Apprenticeship Standards (National Guideline Standards) is to provide policy and guidance to local Sponsors in developing these Standards for Apprenticeship for local approval and registration. ​These National Guideline Standards developed by the Sponsor are certified by the U. S. Department of Labor, Office of Apprenticeship as substantially conforming to the requirements of Title 29, CFR parts 29 and 30. State Apprenticeship Agencies recognized by the Office of Apprenticeship to register local programs, and/or local laws and regulations, may impose additional requirements that must be addressed in the local apprenticeship standards.

International Transportation Learning Center & National Joint Apprenticeship and Training Committee (NJATC)
January 2014

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Promoting Employment in Transit Construction Projects by Members of Minority and Low Income Communities (Report 0080)

This report summarizes research investigating the participation of members of low-income and minority populations in employment generated by transit projects and identifies practices to increase their participation. It features four in-depth case studies of light rail projects.

Federal Transit Administration
July 2013
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National Apprenticeship Guidelines for Rail Vehicle Maintenance Technician

​The purpose of these National Guidelines for Apprenticeship Standards (National Guideline Standards) is to provide policy and guidance to local Sponsors in developing Standards for Apprenticeship for local approval and registration. ​These National Guideline Standards developed by the Sponsor are certified by the U. S. Department of Labor, Office of Apprenticeship as substantially conforming to the requirements of Title 29, CFR parts 29 and 30. State Apprenticeship Agencies recognized by the Office of Apprenticeship to register local programs, and/or local laws and regulations, may impose additional requirements that must be addressed in the local apprenticeship standards.

This apprenticeship framework was developed by the National Rail Car Training Committee and submitted to US DOL by the International Transportation Learning Center.

International Transportation Learning Center & National Rail Car Training Committee
June 2013
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Transit Maintenance Mentoring Guidebook

The purpose of this report is to serve as a guidebook, offering information that transit agencies can use to establish mentoring as a training method with guidance, suggestions, and examples to implement or expand upon existing mentoring programs. It is based on a generic mentoring guidebook developed by the USDOT, modified and enhanced to reflect transit maintenance applications.

International Transportation Learning Center
November 2012
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National Guidelines for Apprenticeship Standards for Bus Maintenance Technicians

​These National Joint Apprenticeship and Training Committee (NJATC) Apprenticeship Standards have as their objective the training of Bus Maintenance Technicians skilled in all phases of bus maintenance. The NJATC and its affiliated Local Joint Apprenticeship and Training Committees recognize that in order to accomplish this, there must be well-developed on-the-job learning combined with related instruction. This recognition has resulted in the development of these Apprenticeship Standards.

Developed by the Transportation Learning Center and National Joint Apprenticeship and Training Committee (NJATC) in cooperation with the U.S. Department of Labor, Office of Apprenticeship.

Approved and certified by the U.S. Department of Labor, Office of Apprenticeship on 8/25/2010.

International Transportation Learning Center & National Joint Apprenticeship and Training Committee (NJATC)
August 2010
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Learning by Doing: Hands-On Training for Transportation Technicians

Today, formal training is absolutely essential to produce technicians capable of providing safe, efficient and cost-effective transport services. The consequences of jeopardizing passenger and public safety are just too great to turn inexperienced workers loose on advanced transit vehicles without proper training, hoping they will learn “as they go.” The question becomes how best to construct an effective training program. This paper, from the International Transportation Learning Center, examines the subject of technical training and advocates “learning by doing” as an essential element to acquiring needed technical knowledge and skills. It stands to reason that someone attracted to becoming a technician is interested in working with their hands. Training, therefore, should make use of that natural inclination and engage students in hands-on activities throughout the entire learning process.

 

International Transportation Learning Center
April 2010
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Training Partnerships That Work: An Emerging National Network

Training Partnerships That Work provides vivid summaries of successful labor-management training partnerships at sites across the country. The cases included here represent a diverse set of transit systems and unique training partnerships. Most importantly, they illustrate how labor and management can work together successfully on issues of training, and provide valuable lessons for other industries facing the problem of retiring baby boomers and inadequate capacity to train replacement workers.

 

International Transportation Learning Center
February 2010
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Transit Partnership Pays: Working Together – Everybody Wins

This report highlights the evidence that the most successful, cost efficient and durable training systems come from industry based labor-management partnerships.

International Transportation Learning Center
September 2009
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Jointly Sponsored Training Systems In American Industries

​This paper examines recent developments in credentialing in jointly sponsored training and qualifications systems across the United States. This paper builds on previous work on building trades joint apprenticeship and training programs, which describes their structure and activities and documents their superior performance over programs unilaterally operated by employers. Jointly sponsored training programs are not common in the U.S., but strong programs are found in the building trades where they serve important roles in preparing and qualifying the skilled craft workers.

 

International Transportation Learning Center (with Robert W. Glover, the University of Texas at Austin)
February 2009
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Working Together: A Systems Approach for Transit Training

​Transit faces a critical skills challenge driven by changing technologies, shifting workforce demographics and record-breaking growth in ridership.

Working Together: A Systems Approach for Transit Training outlines how constructive training partnerships provide the most effective way for the transit industry to address its skill challenges. National labor-management committees have met regularly for several years to develop consensus training guidelines. These joint committees have been focusing on five transit maintenance occupations: bus, rail signals, traction power, rail vehicles and elevator/escalator. A parallel joint effort has been crafting a national framework for transit apprenticeship.

International Transportation Learning Center
January 2009
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Building an Apprenticeship and Training System for Maintenance Occupations

​This article discusses the joint training and apprenticeship system emerging in maintenance occupations in the American transit industry, its challenges and strategies to overcome them. The article reports on early results, including efforts to develop a consensus national framework for apprenticeship and training in transit maintenance.

 

International Transportation Learning Center (with Robert W. Glover, the University of Texas at Austin)
January 2009
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Building Capacity for Transit Training: International and Domestic Comparisons

This working paper provides an initial overview of the findings from ongoing research at the Transportation Learning Center regarding strong industry-wide workforce development systems in six other countries and in several US industries.

International Transportation Learning Center
December 2008
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Developing a Joint System of Training and Apprenticeship in American Transit

​Transit systems in the United States are facing unprecedented challenges in obtaining the workforce skills in maintenance departments to address pervasive technological changes, to replace an impending wave of retirements of “baby boom” workers, and to accommodate significant growth in transit ridership. ​Several new technologies have been driving change in the transit industry, especially advanced electronics used in controls for engines, transmissions, or brakes and in all aspects of communications, including global positioning satellite (GPS) systems. Many technologies such as electronic fare cards, automatic vehicle location (AVL) supporting real-time information systems, and new transit rail lines have increased customer convenience and led directly to growing ridership. In addition, environmental concerns are driving adoption of new clean propulsion technologies. Earlier innovations such as compressed natural gas are being augmented by cleaner-burning diesel and hybrid gas-electric and diesel-electric propulsion systems. Prospects are for continued changes; biodiesel, hydrogen, ultra-clean diesel and fuel cell power are on the horizon.

This paper reviews training innovations and lessons that may be applicable to the transit industry from practices used in other industries. It draws on a rich body of experience of joint apprenticeship and training  programs, as well as employer-sponsored training.

International Transportation Learning Center (with Robert W. Glover, the University of Texas at Austin)
September 2007
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People Make the Hardware Work: Transit Experts Call for Labor-Management Training Partnerships

This short piece outlines five tools for success in labor-management training partnerships:
1. Unions as Partners
2. A Joint Training Strategy
3. Empowering the Workforce
4. Cultivating a Learning Organization
5. Reaching High Performance

International Transportation Learning Center & TCRP
March 2007
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Pennsylvania Transit on the High Road

This report is part of a larger case study that chronicles the development of the Keystone Transit Career Ladder Partnership, including the process of job task/work task analysis, skills gap analysis, and data-driven training development.

International Transportation Learning Center
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Transit Apprenticeship at Pierce Transit: From the Ground Up

Pierce Transit is part of a transit apprenticeship initiative and has received technical assistance in structuring their apprenticeship program as well as financial assistance to reimburse some training costs.

International Transportation Learning Center & APTA Passenger Transport
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Training for Transportation Technicians: Which Delivery Methods Work Best?

This paper explores the question “what is the most effective way to train transportation technicians?” It proposes a blended approach combining classroom time with interactive hands-on demonstrations, followed by structured on-the-job training (OJT) and mentoring.

International Transportation Learning Center