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California Opportunity Youth Apprenticeship (COYA) Grant

Administering Agency: CA Department of Industrial Relations, Division of Apprenticeship Standards

Posted Date: Feb 5, 2024

Closing Date for Applications: Notice of intent due Mar 1, 2024; Proposals due Mar 15, 2024

Funding Range: Total funds available:  $25,000,000

Geographic Scope: California

Description: The California Opportunity Youth Apprenticeship (COYA) Grant is a new funding source to develop and test innovative practices to increase the participation of opportunity youth in pre-apprenticeship and apprenticeship programs, and to demonstrate the impact of apprenticeship on employment and earnings outcomes for opportunity youth. It provides funding for existing apprenticeship and pre-apprenticeship programs or to develop new apprenticeship and pre-apprenticeship programs

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TWC mini case study

Case Study: Golden Gate Transit & Amalgamated Transit Union Local 1575

Marin County, California-based Golden Gate Transit (GGT) operates commuter bus lines in four Bay Area counties, including San Francisco. Like many agencies, GGT has struggled with operator recruitment and retention. To address these challenges, the agency and the union representing operators, Amalgamated Transit Union Local 1575, formed a labor-management partnership, the Workforce Investment Network (WIN). The WIN partnership has implemented bus operator mentorship, apprenticeship, and pre-apprenticeship programs; formed partnerships with educational institutions and community groups; made policy changes to promote diversity, equity, and inclusion; and identified opportunities to remove particular barriers to entry for job seekers.

Transit Workforce Center
February 2024
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Women in Frontline Transit Apprenticeships

In honor of National Apprenticeship Week, TWC celebrated the tremendous progress made by transit agencies in implementing apprenticeship programs for various transit occupations. Women have long been under-represented in the most high-paying, highly skilled frontline transit occupations. The number of women in registered apprenticeship programs is increasing across industries, and public transit is no exception. Women from public transit agencies across the country have found rewarding careers with family-sustaining wages through apprenticeship.

This event featured a presentation from Liz Weiss, Deputy Director of the Working for America Institute along with a panel of women in registered apprenticeship programs from COTA/TWU Local 208 and MARTA/ATU Local 732.

Transit Workforce Center
November 2023
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Advancing Apprenticeship: Opportunities For States And Business To Create And Expand Registered Apprenticeship Programs

This publication highlights the significance of Registered Apprenticeship Programs (RAPs) as one of several strategies and opportunities that employers and states can implement and offer to individuals as a viable path toward securing and prospering in a career. Registered Apprenticeship plays an important role in the U.S. economy and workforce ecosystem by satisfying employer talent needs while providing training and employment pathways for individuals in family-sustaining, in-demand careers. A registered apprenticeship is an intensive program that offers an individual paid on-the-job experience, coupled with classroom learning that together provides a jobseeker with the necessary skills to secure gainful employment.

National Governors Association
November 2023
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Community Colleges and Apprenticeship: The Promise, the Challenge

To better understand the challenges and opportunities facing community colleges that want to expand apprenticeship opportunities to their students, New America conducted a year-long study. They spoke to apprenticeship, workforce development, and community college leaders about the community colleges role in expanding apprenticeship.

New America Center on Education and Education Policy
November 2023

Based on these conversations, we chose case studies and conducted in-depth interviews with leaders from the Community College System of New Hampshire’s ApprenticeshipNH, Arapahoe in Colorado, San Jacinto in Texas, and Howard Community College in Maryland’s programs in IT and cybersecurity, and Coastal Alabama Community College’s nursing apprenticeship.

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Integrating Industry Credentials within Apprenticeship Programs

This webinar examines how to integrate industry credentials within registered and unregistered apprenticeship programs and emphasizes the importance of building connections across sponsor/employer organizations to ensure curriculum and training alignment.

WorkforceGPS
September 2023
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ATTAIN Rail and Facilities Apprenticeship Meeting

This recorded meeting of the ATTAIN Rail and Facilities Committee serves as a resource for transit industry stakeholders and includes presentations on apprenticeship and case studies of successful programs across the country.

Transit Workforce Center
September 2023

To learn more, please visit our dedicated ATTAIN and apprenticeship page.

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Apprentice Trailblazer Initiative

The Apprentice Trailblazer Initiative is designed to create a national network of diverse apprentices and apprenticeship graduates of all ages and backgrounds to feature their stories and hear their perspectives, show how Registered Apprenticeships increase opportunities for underserved populations, and bring awareness to other career seekers who may be interested in becoming apprentices. 

Department of Labor; ApprenticeshipUSA
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Bus Operator Workforce Management: Practitioner’s Guide

This report, produced by the Eno Center for Transportation, International Transportation Learning Center (ITLC), and Huber & Associates, is a practitioner’s guide that provides recommendations and resources enabling transit agencies to better assess, plan, and implement their operator workforce management programs. A link to a related TRB webinar is also included.

Transit Cooperative Research Program
August 2023

Contributor(s): National Academies of Sciences, Engineering, and Medicine; Transportation Research BoardTransit Cooperative Research Program; Robert Puentes; Philip Plotch; Brianne Eby; Paul Lewis; Karitsa Holdzkom; Xinge Wang; Douglas Nevins; Kenyon Corbett; Melissa Huber

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Bus Maintenance Apprenticeship On-the-Job Learning Task Book

International Transportation Learning Center
July 2023

The Bus Maintenance Apprenticeship On-the-Job Learning (OJL) Task Book allows mentors and apprentices to track competency. The Task Book contains individual job tasks in 10 job functions (e.g., Electrical & Electronic, Steering & Suspension, etc.). Once the mentor and apprentice both agree that the apprentice is competent in a specific task (e.g., can test, adjust or replace a voltage regulator), each signs-off on that task.

Like the Apprenticeship Framework, the Task Book is aligned with the Automotive Service Excellence (ASE) task list and APTA training standards. Under the Contract/Agreement established by each agency’s Joint Apprenticeship Committee (JAC), however, each agency is free to add, delete or modify tasks to suit their unique operating conditions and bus equipment. The Task Book serves as a useful checklist to make certain that mentors have provided adequate OJL for each job task, and apprentices can demonstrate they are capable of performing those tasks safely and effectively on their own. The use and preservation of the Job Book are the responsibility of both parties.

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Workforce Innovation and Opportunity Act

This landing page provides information about WIOA as well as resources to help employers take advantage of WIOA funding to support apprenticeship.

Department of Labor

The Workforce Innovation and Opportunity Act (WIOA) was signed into law on July 22, 2014. WIOA is designed to help job seekers access employment, education, training, and support services to succeed in the labor market and to match employers with the skilled workers they need to compete in the global economy.

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Registered Apprenticeship Academy

This page, created by the ETA’s Office of Apprenticeship, offers a wide range of courses, webinars, and other resources for program sponsors, apprentices, state apprenticeship agency partners, and other stakeholders to provide training, enhance skills, and stay up to date on best practices for registered apprenticeships.

Employment and Training Administration

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Interactive Apprenticeship Data

This dashboard provides key statistics on apprentices by fiscal year (FY) (October through September), including state and national program data entered or uploaded into the Registered Apprenticeship Partners Information Database System (RAPIDS).

Apprenticeship USA
June 2023

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Expanding Apprenticeship for Individuals with Disabilities

This landing page features a variety of resources aimed at providing information, ideas, tools, and practices for supporting individuals with disabilities in apprenticeship programs. The resources include specific programs, toolkits and guides, outreach and background materials, and research.

WorkforceGPS
June 2023
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TWC mini case study

Transit Mentorship Metrics: Positive Signs for Retention, Attendance, and Additional Outcomes

Transit Workforce Center
June 2023

This fact sheet provides overviews of four of the country’s most robust bus operator mentoring programs and preliminary data on the success of these programs (as of Spring 2023). Operator mentorship programs pair seasoned bus operators with new ones for technical skill instruction and/or individualized coaching and support to help mentees be successful in their new positions. They leverage institutional knowledge and incumbent workers’ expertise to improve training and support for new workers. The Mentoring Fact Sheet provides insight into the role mentorship programs can play in improving retention rates of workers, decrease unexcused absences, reduce rates of recorded violations, and lower complaints.

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Transit-Community Partnerships: Advancing Workforce Diversity, Equity, Access, and Inclusion

In this webinar, hosted by the Transportation Equity Caucus and Transit Workforce Center, panelists with experience in community-based partnerships that embrace diversity, equity, inclusion, and access discuss a variety of ways community-based organizations, transit agencies, and unions can engage in creating a strong workforce that fully reflects their communities.

Transportation Equity Caucus
June 2023

Featured Speakers:

  • Beth Berendsen, Policy Director, Chicago Women in Trades
  • Rich Diaz, Bus Operator Mentor Lead, Amalgamated Transit Union Local 1575
  • Aaron Koski, Senior Manager – Workforce Development, Metro Transit (MN)
  • Anna Penland, Assistant Transportation Manager – OECC Coordinator, Metro Transit (MN)
  • David Stephen, International Transportation Learning Center/Transit Workforce Center
  • Chris VanEyken, Director, Research and Policy, TransitCenter

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Partnering With Purpose: Building Partnerships to Drive Equitable Registered Apprenticeships

This webinar recording features successful partnership stakeholders discussing how to create and maintain partnerships to support equitable and effective registered apprenticeships. Leaders of apprenticeship partnerships discuss the steps they took to build strong relationships with fellow stakeholders and the factors that make their partnerships succeed.

Jobs for the Future
May 2023
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Lunch & Learn: Youth Careers in Transit – Exploring a World of Opportunity

This is Part 4 of Iyai’s 6-part 2023 Transportation/Mobility Career Awareness Lunch and Learn series. This webinar is co-sponsored with the International Transportation Learning Center / Transit Workforce Center. This webinar features presenters at various stages of their transit careers discussing their work and their own career pathways, engaging in an interactive discussion with the audience.

Iyai+; International Transportation Learning Center/Transit Workforce Center
May 2023

Program: Iyai’s Dr. Beverly Scott and TWC’s Shayna Gleason present an overview of the program series and career landscape, followed by participants in diverse positions talking about their work and careers.  Speakers include: 

  • Marvin Alfred, President, Amalgamated Transit Union (ATU) Local 113 (Toronto);
  • Kyisha Bond, mechanic apprentice, IndyGo (Indianapolis),
  • Inez Evans, President and CEO, IndyGo (Indianapolis);
  • Andrew Falotico, Health and Safety Representative, ATU Local 113 (Toronto);
  • Desiree Patrice, Deputy Chief of Capital Transformation, MBTA (Boston). 

After the presentations, Karen Philbrick from the Mineta Transportation Institute facilitates a conversation between the audience and presenters.

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ATTAIN Bus Operator Apprenticeship Meeting

This recorded meeting of the ATTAIN Bus Operator Committee serves as a resource for transit industry stakeholders and includes presentations on apprenticeship and case studies of successful programs across the country.

Transit Workforce Center
May 2023

The American Transit Training and Apprenticeship Innovators Network (ATTAIN), run by the Transit Workforce Center (TWC), is a peer network created for transit agencies and labor unions to explore new apprenticeship programs or enhance existing programs for their frontline workforce.

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Apprenticeship Start-up Summary

These summaries outline the steps to tailor an effective Registered Apprenticeship (RA) program. These steps can be completed in order or, in some cases, concurrently. Apprenticeship programs are customizable to meet the employers’ skill requirements.

ProgressWorx
April 2023

If the workforce for the occupation to be registered as an apprenticeship is represented by a labor union, the employer and union would register the program as an Individual Joint program. If the workforce is not represented, the program would be registered as an Individual Non-Joint program by the employer.

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Engaging Frontline Employees in Adopting New Transit Technologies

The purpose of this guidebook, made in collaboration with the Amalgamated Transit Union (ATU), is to help management staff in the US transit industry engage frontline employees as they transition into a new era of transit technologies. The guidebook considers broader issues such as workforce shortages, provides advice and information on training frontline employees on new transit technologies, and discusses the usefulness of apprenticeships.

National Center for Applied Transit Technology
April 2023
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Workforce Mini-Guides

These six workforce development mini-guides are designed to help develop and implement successful strategies to address the critical workforce shortages seen across the public transportation industry. They cover these topics: advancing awareness of transit careers; creating internships and apprenticeships; recruiting and hiring transit workers; serving the underserved in the workforce; onboarding, training, and retaining workers; and building a transit curriculum.

American Public Transportation Association
April 2023

An October 2022 survey conducted by APTA revealed that 96 percent of transit agencies of all sizes are experiencing workforce challenges, and 84 percent said these shortages are impacting their ability to provide service. APTA developed these mini-guides building on their 2021 Transit Workforce Readiness Guide and combining industry insights and stories, case studies, lessons learned, and best practices.

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Apprenticeship Equal Employment Opportunity Toolkit

This toolkit provides advice on how to reach the Department of Labor utilization goal for sponsors of Registered Apprenticeship Programs to have individuals with disabilities make up at least 7% of people enrolled. It includes information about outreach and recruitment; preventing harassment, intimidation, and retaliation; providing reasonable accommodations; developing and implementing an affirmative action program, and encouraging self-identification.

Partnership on Inclusive Apprenticeship
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ATTAIN bus maintenance apprenticeship meeting. Photo of woman with arms crossed in front of transit machinery.

ATTAIN Bus Maintenance Apprenticeship Meeting

The American Transit Training and Apprenticeship Innovators Network (ATTAIN), run by the Transit Workforce Center (TWC), is a peer network created for transit agencies and labor unions to explore new apprenticeship programs or enhance existing programs for their frontline workforce. This recorded meeting of the ATTAIN Bus Maintenance Committee serves as a resource for transit industry stakeholders and includes presentations on apprenticeship and case studies of successful programs across the country.

Transit Workforce Center
March 2023
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Bus Operators—New Strategies for Maintaining the Workforce

This webinar discusses the ideas, best practices, and resources that will enable transit agencies to better plan, implement, and assess their operator workforce management programs as described in the Bus Operator Workforce Management: Practitioner’s Guide. Presenters discussed workforce needs assessment, recruitment, selection and on-boarding, training, mentoring, and retention and motivation.

Transit Cooperative Research Program
March 2023

Webinar agenda and presenters

  1. Bus operator training and retention – Xinge Wang, International Transportation Learning Center
  2. Lessons from Florida – Trish Collins, Pinellas Suncoast Transit Authority
  3. Lessons from the Midwest – George F. Fields, Greater Cleveland Regional Transit Authority
  4. Question and answer session moderated by Robert Puentes, Eno Center for Transportation

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Five Charts To Understand Black Registered Apprentices in the United States

Joint Center for Political and Economic Studies
March 2023

The Joint Center’s issue brief, Five Charts To Understand Black Registered Apprentices in the United States, analyzes data reported in the Registered Apprenticeship Partners Information Database System (RAPIDS) from the U.S. Department of Labor to highlight structural barriers that Black apprentices face. To achieve racially equitable outcomes in apprenticeship programs, policymakers and apprenticeship coordinators must understand these challenges.

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Apprenticeship Training Courses

This series of free online training courses will help transit providers and others plan for, create, and sustain registered apprenticeship programs. Several courses have already been released and others are forthcoming.

Jobs for the Future
March 2023
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Making Connections 2022 – Conference Overview and Videos

The Transit Workforce Center hosted Making Connections 2022: The National Transit Workforce Conference in Washington, D.C. on December 13-14, 2022. This conference brought together participants from urban, suburban, rural, and tribal public transportation and industry stakeholders in plenaries, workshops, networking, and ongoing dialogue. Discussions and sessions featured topics including recruitment and retention, training, mentoring and apprenticeships, new technologies, preparing today’s and tomorrow’s workforce, and advancing diversity, equity, inclusion, and access.

Transit Workforce Center
December 2022

Session materials from Making Connections 2022 are hosted on the TWC Resource Center. Please click here to view all related materials. A PDF copy of the conference schedule is linked below.

Opening Video: 

Recap Video: 

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Making Connections 2022 – Out of the Box Strategies: Using Partnerships to Strengthen Recruitment, Retention and the Advancement of Diversity, Equity, Inclusion and Access

This session about DEIA advancement was presented as part of TWC’s Making Connections 2022 transit workforce conference in December, 2022.

Transit Workforce Center
December 2022

Session Summary: This session featured cutting-edge partnership strategies that advance diversity, equity, inclusion, and access while strengthening recruitment and retention. Representatives from transit labor and management, education, and national and local transit supporters and stakeholders provided a range of perspectives, while discussing innovative programs and initiatives along with their positive outcomes.

Moderator
  • Jess Guerra: Executive Director, Transportation Workforce Institute – Los Angeles Trade Technical College
Speakers
  • Mona Babauta: Deputy General Manager – Golden Gate Transit
  • Rich Diaz: Golden Gate Transit Mentor Coordinator – Amalgamated Transit Union Local 1575
  • Meghna Khanna: Senior Director, Systemwide Team, Mobility Corridors – Los Angeles County Metropolitan Transportation Authority
  • Judy Shanley: Director – National Center for Mobility Management; Assistant Vice-President, Education & Youth Transition Programs, Easter Seals Director – National Center for Mobility Management
  • Tracy Spikes: Workforce Development Program Manager – Central Ohio Transit Authority
  • John Tkach: Executive Director – Keystone Development Partnership
  • Jarvis Williams: President – Transport Workers Union Local 208

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Making Connections 2022 – Growing Your Own Through Apprenticeship: A Joint Approach to Building Skills

This session about apprenticeship was presented as part of TWC’s Making Connections 2022 transit workforce conference in December, 2022.

Transit Workforce Center
December 2022

Session Summary: Apprenticeship programs create a foundation for strong, effective workforce development programs. The ability to build and sustain these programs requires strong labor-management partnerships, or, in the case of nonunion agencies, ongoing involvement of, and management engagement with, the frontline workforce. In this session, panelists from a diverse group of transit agencies presented examples of challenges met and lessons learned as they designed and implemented their apprenticeship programs. Attendees heard how apprenticeship can support a variety of frontline transit occupations and the benefits that apprenticeship offers.

Moderator
  • Jamaine “G” Gibson: Director of Apprenticeships and Workforce Development – Amalgamated Transit Union
Speakers
  • Dexter Bishop: Elevator/Escalator Journeyman – Amalgamated Transit Union/Local 689
  • Stephanie Deiger: Chief Human Resources Officer – Southeastern Pennsylvania Transportation Authority
  • Brian Funk: Chief Operating Officer and Deputy General Manager – MetroTransit Minneapolis
  • Michael Hanssen: Supervisor of Technical Skills Training – Washington Metropolitan Area Transit Authority
  • Alec Johnson: Bus Operator Apprenticeship Coordinator – MetroTransit Minneapolis/Amalgamated Transit Union Local 1005

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Making Connections 2022 – Designing an Impactful Training Program: Linking Program Design to Classroom Learning and On-The-Job Training for Transit Frontline Workers

This session about program design was presented as part of TWC’s Making Connections 2022 transit workforce conference in December, 2022.

Transit Workforce Center
December 2022

Session Summary: This workshop covered the basic building blocks of program design. Participants evaluated the pieces needed to develop a robust program that enables trainers to link good program design to effective classroom and on-the-job learning. This workshop was relevant to those looking to build new programs or refine current programs.

Moderator
  • Grant Young: Instructional Systems Design Consultant – International Transportation Learning Center/Transit Workforce Center
Speakers
  • Mike Glaeser: Manager, Bus Maintenance Training – Washington Metropolitan Area Transit Authority
  • Colleen May: Senior Director of Training – Southeastern Pennsylvania Transportation Authority
  • Danielle Wallace: Apprenticeship and Pathways Manager – King County Metro Transit

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Making Connections 2022 – Moving Forward Together: Creating and Sustaining Successful Labor-Management Partnerships

This session about labor-management partnerships was presented as part of TWC’s Making Connections 2022 transit workforce conference in December, 2022.

Transit Workforce Center
December 2022

Session Summary: Across the country, strong labor-management partnerships underlie many of the most effective public transportation recruitment, retention, career development, and advancement programs. In this session, experienced subject-matter experts from transit and from government discussed the importance and impact of these partnerships, provided program examples and outcomes, and highlighted key components in establishing and maintaining these relationships.

Moderators
  • Brian Turner: Founding Director – International Transportation Learning Center
Speakers
  • Shirley Block: President/Business Representative – Amalgamated Transit Union Local 757
  • Jamaine “G” Gibson: Director of Apprenticeships and Workforce Development – Amalgamated Transit Union
  • Andrew Hasty: Senior Advisor – U.S Department of Labor’s Office of Labor Management Standards; Commissioner – Federal Mediation and Conciliation Service
  • Nate Holton: Director of Labor Relations – TriMet
  • Denise Jenkins-Agurs: Chief People Officer – IndyGo
  • Charles Jenkins: Director – New York City Transit Training & Upgrading Fund/Transport Workers Union Local 100
  • Darnice Marsh: Labor Management Partnership Coordinator – U.S. Department of Labor

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Making Connections 2022 – Mentoring: A Great Route to Frontline Workforce Development

This session about mentoring was presented as part of TWC’s Making Connections 2022 transit workforce conference in December, 2022.

Transit Workforce Center
December 2022

Session Summary:  This session explored how transit agencies can use structured mentoring programs and mentor training as an effective approach to deal with the challenges of recruiting, supporting, training, and retaining drivers and technicians. Current and former mentors and mentor program coordinators from labor and management discussed the fundamentals of mentoring, the mentoring process and its impact on employees and agencies, along with the varied ways mentoring can and should be an integral part of any training or apprenticeship program.

Moderator
  • Stu Bass: Principal – Progress Worx; Founding Director – Keystone Development Partnership
Speakers
  • Raul “Kiko” Diaz: Senior Assistant Business Manager – San Diego Metropolitan Transit System/IBEW Local 465
  • Rich Hibbs: Co-Director – California Transit Works
  • Dionna McCane: Mentorship and Apprenticeship Coordinator – IndyGo
  • Ibrahim Ouattara: Workforce Development Manager – IndyGo
  • Troy Thornton: Mentor/Bus Operator – Golden Gate Transit/Amalgamated Transit Union Local 1575

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Apprenticeship Building America: Mentoring Guide

Mentoring is a key staple of a successful apprenticeship program. This guide provides an overview of the qualities of a good mentor, the activities a mentor undertakes, tips for mentoring youth apprentices, and more.

U.S. Dept of Labor, Apprenticeship Building America Grant Program
December 2022
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Expanding Apprenticeship: Return on Investment (ROI)

This is the landing page for Apprenticeship ROI resources on the WorkforceGPS website (sponsored by the Employment and Training Administration of the US Department of Labor). It is updated periodically and includes recent publications released as part of the evaluation of the American Apprenticeship Initiative. These resources attest to the value of apprenticeship programs for organizations and for workers.

WorkforceGPS
November 2022
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Building Pathways to Infrastructure Careers: Framework for Preparing an Infrastructure Workforce

This resource provides a framework for all workforce stakeholders, including infrastructure project leads, to engage the public workforce system in implementing the Bipartisan Infrastructure Law with strong workforce commitments and proven strategies that produce high-quality education, training, and employment opportunities for all workers.

U.S. Department of Labor, Employment and Training Administration
October 2022
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ATTAIN Rail/Signals/Traction Power and Facilities/Elevator-Escalator Committees Meeting

This recorded meeting of the ATTAIN committees for Rail/Signals/Traction Power and Facilities/Elevator-Escalator serves as a resource for transit industry stakeholders and includes presentations on apprenticeship and case studies of successful programs across the country.

Transit Workforce Center
September 2022

The American Transit Training and Apprenticeship Innovators Network (ATTAIN), run by the Transit Workforce Center (TWC), is a peer network created for transit agencies and labor unions to explore new apprenticeship programs or enhance existing programs for their frontline workforce.

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Recruiting and Retaining the Best: Transit Workforce Best Practices

This blog post from Transportation for America details successful strategies and best practices employed by transit agencies to empower their operator and maintenance workforces.

Transportation for America
September 2022
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Transportation Learning Network (TLN)

The Transportation Learning Network (TLN) is part of an industry-wide effort aimed at strengthening transit training programs. It is designed and maintained by the International Transportation Learning Center, and provides a platform for accessing industry specific training materials – both for direct self-led online learning and also for download by trainers to use in a classroom or field settings. Topics covered include maintenance of transit elevators and escalators, signals, railcar and traction power.

International Transportation Learning Center
September 2022
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Wire Women: Lighting it Up

This illustrated publication tells the stories of women who are undertaking apprenticeship to become union electricians. This resource could be used by transit agencies, unions, or apprenticeship programs as promotional material or for educational purposes.

Sharon Szymanski
September 2022
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Program Design Framework for Diversity, Equity, Inclusion, and Accessibility in Registered Apprenticeship

This framework offers employers and Registered Apprenticeship sponsors field-informed program design elements and considerations for building systems, processes, partnerships, and practices that can drive diversity, equity, inclusion, and accessibility in Registered Apprenticeship programs.

Jobs for the Future Center for Apprenticeship & Work-Based Learning
September 2022
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Veterans in Registered Apprenticeship

This fact sheet provides an overview of how veteran-specific public benefits can be applied to support a veteran’s completion of a registered apprenticeship program. It also provides links to resources for more detailed information on apprenticeship resources for service members, employment resources for veterans, and more.

ApprenticeshipUSA
August 2022
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Bus Operators in Crisis

TransitCenter’s report, entitled Bus Operators in Crisis: The Steady Deterioration of One of Transit’s Most Essential Jobs, and How Agencies Can Turn Things Around, analyzes the nationwide phenomenon of bus operator shortages and advocates for enhanced job quality in the occupation. It details the challenges American operators are facing, and offers solutions that transit agencies can take to solve issues locally, as well as steps that state and the federal governments can take to provide agencies with necessary support.

TransitCenter
July 2022

This resource also includes a link to a webinar hosted in July, 2022 presenting information from the report and slides from the webinar.

National Transit Frontline Worker Recruitment Campaign

Across the United States, whether large, small, urban, rural, or tribal, transit agencies are facing the challenge of recruiting and retaining drivers, mechanics, and technicians who can operate and maintain the buses of our public transit systems.  To help support local transit efforts, TWC is developing the #ConnectingMyCommunity national frontline worker recruitment campaign, coordinated with the Federal Transit Administration (FTA) and industry, labor, and community partners from around the country.

Transit Workforce Center
July 2022
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Strategic Workforce Planning in Transit: Fundamentals of Mentoring

Transit Workforce Center
June 2022

This is the third in the Transit Workforce Center’s webinar series on strategic workforce development planning in transit. Labor and management leaders from across the country discussed the impact of mentorship programs in their agencies.

Mentor programs provide a powerful and effective tool for workforce development and retention. For maintenance occupations, mentors deliver hands-on training support, putting skills in diverse workplace contexts beyond the classroom. For bus operators, mentors provide guidance that addresses real world situations, building and expanding on basic training and creating ongoing support for each new operator. In every transit agency across all occupations, seasoned employees have stores of knowledge waiting to be shared. Without mentorship, this knowledge can be lost when workers retire or move on. A well-structured mentorship program, designed in partnership with the workers, ensure this expertise is passed on. Strong mentorship programs also provide mentors with leadership opportunities and mentees with the skills and confidence they need to succeed, increasing expertise and morale throughout the organization.

Linked below are a video recording of the webinar, the associated slides, and a webpage where all past TWC webinars are available.

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TWC mini case study

Bus Operator Recruitment and Retention: Confronting Obstacles and Creating Opportunity

This multimedia case study details a high-road training partnership jointly operated by Golden Gate Transit and Amalgamated Transit Union Local 1575.

Transit Workforce Center; Golden Gate Transit; Amalgamated Transit Union Local 1575
June 2022

Golden Gate Transit (GGT) serves four counties in San Francisco’s North Bay. GGT suspended approximately 90% of its commute service during COVID. As of Spring 2022, the agency was operating at roughly 50% of pre -COVID service levels, but needed to hire and retain large numbers of bus operators as ridership demand returned. To achieve this goal, a GGT and ATU labor-management partnership created a high-road training partnership that worked with local colleges and California Transit Works to establish bus operator mentorship, pre-apprenticeship and apprenticeship programs. To guide its initiatives and actions, the partnership also examined data and asked underlying questions about the root causes of their employment challenges, resulting in reevaluating and adjusting some of its pathways to employment and hiring guidelines.

This resource contains presentation slides and video of a Golden Gate Transit/ATU presentation. The entire June 7, 2022 TWC webinar, Recruiting and Developing Today’s Transit Workforce, can be found here. It includes a question and answer session, beginning at 51:53, that covers more detail on this and other recruitment initiatives discussed in the webinar.

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Strategic Workforce Planning in Transit: Recruiting and Developing Today’s Transit Workforce

This is the second in the Transit Workforce Center’s webinar series on strategic workforce development planning in transit. TWC’s first webinar examined workforce development for the incumbent workforce. This second webinar focuses on how transit agencies and partner organizations are working to meet the significant recruitment challenges across the country and how to best turn these challenges into opportunities to reach, attract, and retain a diverse workforce. Two transit agencies and their labor partners discuss their innovative outreach and recruitment programs, including mentoring, pre-apprenticeships, and community college partnerships, followed by a presentation from a national organization leader who has coordinated cross-sectoral recruitment initiatives with agencies across the U.S.

Transit Workforce Center
June 2022

Linked below are a video recording of the webinar, the associated slides, and a webpage where all past TWC webinars are available.

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Strategic Workforce Planning in Transit: Developing, Supporting, and Strengthening Your Incumbent Workforce

This webinar, presented on April 27, 2022, explores important considerations and best practices for creating strong strategic workforce development plans.

FTA Administrator Nuria Fernandez provided opening remarks, followed by insightful workforce development guidance and case examples from leading, experienced, and insightful presentations from IndyGo (Indianapolis IN), ATU International and Local 558, SporTran (Shreveport LA), TWU Local 100- NYCTA Training and Upgrading Fund (NYC), SEPTA (Philadelphia PA), and ProgressWorx.

It is the first in a series of TWC webinars on Strategic Workforce Planning.

Transit Workforce Center
April 2022
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A Guide to Starting or Joining a Registered Apprenticeship Program

This publication provides an overview of registered apprenticeship, the benefits of registered apprenticeships to the employer, and the basic steps to get started.

You can also consult with your state office on registered apprenticeship for technical assistance and support for questions on the apprenticeship model, guidance on each phase of developing a program, connections to training providers, and advice on available funding sources to support apprenticeships: https://www.apprenticeship.gov/about-us/state-offices

Intelligent Partnerships
April 2022
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Transit Workforce Center

The Transit Workforce Center (TWC) is the Federal Transit Administration’s first ever national technical assistance center for transit workforce development. Its mission is to help urban, suburban, tribal, and rural public transportation entities recruit, hire, train, and retain the diverse workforce needed now and in the future.

This fact sheet summarizes the TWC’s mission, initiatives, and services.

Transit Workforce Center
March 2022
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Building and Growing Apprenticeship with Equity in Mind

This toolkit was created to help those whose work involves designing and running pre-apprenticeship and apprenticeship programs to intentionally encourage and support the inclusion of apprentices who reflect the full
diversity of our communities — in terms of race, ethnicity, gender, primary language, disability, age, sexual orientation, and other factors.

High Road Alliance
September 2021
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Diversity and Inclusion in Registered Apprenticeship

This case study examines the NUL Consortium’s strategies for providing technical assistance to employers as they seek to promote and diversify their Registered Apprenticeship programs. It includes a best practices toolkit detailing EEO compliance, affirmative action planning, and NUL’s employer DEIA training. It seeks to serve as a replicable guide for industry, equity, and opportunity partners, community-based organizations, and other groups or individuals with similar goals.

National Urban League
July 2021
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Inclusive Apprenticeship: A Summary of What We Know about Apprentices with Disabilities

This report summarizes current information on experiences of people with disabilities in apprenticeship, drawing on the research literature, interviews with experts on inclusive apprenticeship, and administrative and survey data. This report’s goal is to synthesize information about inclusive apprenticeship and provide insights about best practices to deepen both researchers’ and practitioners’ understanding.

Urban Institute
May 2021
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Here to Stay: Black, Latina, and Afro-Latina Women in Construction Trades Apprenticeships and Employment

This brief discusses the experiences of early career Black, Latina, and Afro Latina women in the trades. The COVID crisis has put a spotlight on the concentration of Black, Latina, and Afro-Latina women in low-wage jobs, including in many essential healthcare and retail jobs. The skilled construction trades have given many women an alternative to the poorly paid jobs in the service sector that many had to turn to before finding the trades. Skilled construction trades provide opportunities to build careers that are both challenging and fulfilling, pay a family sustaining wage with benefits, and can be accessed through ‘learn as you earn’ apprenticeships.

Chicago Women in the Trades; Institute for Women's Policy Research
March 2021
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Transit Apprenticeship at Pierce Transit: From the Ground Up

This article in APTA’s Passenger Transport issue discusses the apprenticeship program at Pierce Transit, which is part of a transit apprenticeship initiative and has received technical assistance in structuring their apprenticeship program as well as financial assistance to reimburse some training costs.

American Public Transportation Association; International Transportation Learning Center
October 2020
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Elevator/Escalator Training Consortium

International Transportation Learning Center

The International Transportation Learning Center (ITLC) organizes multiple national training consortia to develop standards-based national training courseware for frontline occupations in public transportation organizations.

The Transit Elevator-Escalator Training Consortium (the Consortium) was the first in an ongoing series of industry-wide collaborative programs to develop integrated systems of training for key frontline occupations in public transportation. Building on national training standards developed by industry Subject Matter Experts (SMEs) from 2006 to 2010 and then adopted by the American Public Transportation Association (APTA), the Consortium developed a full set of standardized national courseware to support training and apprenticeship programs for transit elevator/escalator (El-Es) technicians. The curriculum and courseware development team was composed of subject matter experts (SMEs) from five member agencies and unions from across the country. Membership of the Consortium consists of transit systems that maintain their vertical transportation equipment in-house, rather than relying on outside contractors. Equipment manufacturers contributed access to their technical drawings and manuals to enrich the courseware.

The list of courseware as of Summer 2020 is contained in the attached catalog.

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Advancing Frontline Workforce Development Meeting: Synthesis

This report synthesizes findings from a two-day gathering of more than two dozen transit industry labor and management representatives who engaged in in-depth discussions on frontline workforce training needs across the U.S. The purpose of the meeting was to identify immediate, short-term, and long-term training needs for the frontline public transportation workforce in the U.S. and ways to connect apprenticeship and formal training programs to support these needs.

National Transit Institute; Federal Transit Administration; International Transportation Learning Center
February 2020
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Innovative Transit Workforce Development Projects of 2015: Summative Evaluation

This report provides the results of an evaluation of Innovative Transit Workforce Development Program projects awarded in Fiscal Year 2015. Based on a competitive application process, FTA awarded 16 workforce development projects to transit authorities, higher education institutions, Native American tribes, and nonprofit organizations individually or as a consortium.

Federal Transit Administration
February 2020
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Apprenticeship is a Win-Win for Workers and Employers

These two case studies provide an analysis of apprenticeship programs at Baltimore Alliance for Careers in Healthcare (BACH) in Baltimore, Maryland, and the Guilford Apprenticeship Partners (GAP) in Greensboro, North Carolina. The case studies highlight the different approaches each organization used for their apprenticeship programs.

National Fund for Workforce Solutions
December 2019
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Training and Apprenticeships to Address Transit Workforce Gaps

This piece, penned by Jack Clark of the International Transportation Learning Center (ITLC), explores the role of training and apprenticeship programs in meeting workforce needs in transit, with a focus on operators. It discusses a few leading examples of apprenticeship programs in transit, as well as the role of mentorship in a strong apprenticeship program.

Eno Center for Transporation
August 2019
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The High Road to Public Transit

This report provides a project overview of the high road training partnership (HRTP) in California between Santa Clara Valley Transportation Authority (VTA) and ATU Local 265 and the formation of California Transit Works (CTW).

California Workforce Development Board
June 2019
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Tool for Measuring the Cost of Turnover

This Cost of Turnover Tool is a simple, “back of the envelope” calculator to help estimate how much it costs to replace staff. The tool can be useful for transit agencies looking to understand the costs of a low retention rate, or those looking to calculate the return-on-investment of mentoring or apprenticeship programs.

Aspen Institute
March 2019
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Behind the Wheel

This report, Behind the Wheel: A case study of Mission College and Santa Clara Valley Transportation Authority’s Coach Operator Apprenticeship Program, is part of the Social Policy Research Associates’ evaluation of the California Apprenticeship Initiative. The case study describes the development of the Coach Operator and Transportation Apprenticeship, including why the partners chose an apprenticeship model to meet their training needs, how the program was developed and structured, and what apprentices and employers report about their experiences in the program. It concludes with a discussion of the program’s sustainability.

Foundation for California Community Colleges; Social Policy Research Associates
January 2019
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Setting the Standard for Transit Apprenticeships

This article in In Transit summarizes The Amalgamated Transit Union’s (ATU’s) and the International Transportation Learning Center’s (ITLC’s) efforts to promote apprenticeship program development. It discusses apprenticeship programs at several transit agencies and ATU locals, as well as the role of mentorship in a successful apprenticeship program.

Amalgamated Transit Union
September 2018
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Equity from the Frontline: Workers’ Insight and Leadership Supports a Network of Apprenticeships in Transit

This case study, part of the Equity in Apprenticeship report series from COWS at UW-Madison, explores the Joint Workforce Investment in the South Bay Valley Transportation Authority, which has developed a web of apprenticeships and advancement opportunities. The series highlights programs that use apprenticeship and mentorship to extend occupational opportunity to historically marginalized groups, especially people of color and women.

COWS at University of Wisconsin
August 2018
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Bus Maintenance Apprenticeship Framework

The Bus Maintenance Apprenticeship Framework was developed by the National Bus Maintenance Apprenticeship Committee and approved by the U.S. DOL. It is a competency based framework that includes all of the tasks an apprentice should be able to demonstrate as a result of the training. Tasks are based on the ASE task list and APTA training standards. It is only a guide, locations can add or remove tasks to suit their individual operations.

The framework spreadsheet was developed by ITLC as a more in-depth and customizable version of the Bus Maintenance Apprenticeship Framework. Note the various tabs at the bottom for each Job Function.

International Transportation Learning Center; The Urban Institute
January 2018
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TCRP Research Report 199: Transit Technical Training (Volumes 1 & 2)

TCRP Research Report 199: Transit Technical Training is a two-volume set that presents guidance on technical training programs and the implementation of those for transportation agencies.

The report’s first volume, Guide to Applying Best Practices and Sharing Resources, documents the best models of technical training programs serving U.S. and international transportation agencies and related industries.

The second volume, Guide to Overcoming Barriers to Implementing Best and Innovative Training, provides public transportation agencies with best practices, strategies, and resources to assist with the implementation of effective and innovative training programs and techniques for frontline employees.

Transit Cooperative Research Program (TCRP)
January 2018
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Transit Coach Operator Competency-Based Framework

This is the full Competency-Based Occupational Framework for Registered Apprenticeship for transit coach operator/bus operators.

The Urban Institute & International Transportation Learning Center
August 2017

The Transit Elevator-Escalator Training Consortium: A Model for Successful Training Development

A report on the process, products and outcomes related to the first National consortium for development of training for public transportation maintenance employees. This joint labor-management effort set a proven model for multiple other similar consortia. Products include – instruction ready courseware, a nationally recognized apprenticeship program for transit maintenance elevator/escalator maintainers and train-the-trainer program.

International Transportation Learning Center
September 2016
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A Guide for the Development of Career Pathways in Transportation

This guide outlines the steps that transportation industry stakeholders can take to develop or expand Career Pathways to focus on the skills, competencies, and credentials needed for high-demand jobs in the transportation industry and its subsectors.

U.S. Department of Education; Jobs for the Future; International Transportation Learning Center
December 2015
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Strengthening Skills Training and Career Pathways Across the Transportation Industry

This report identifies high-demand jobs with good wages in transportation, discusses the role data plays in identifying future workforce skill needs, and analyzes the patterns in the education and work experience required for entry, as well as on-the-job training required for new entrants to gain full competency.

U.S. Department of Education, Office of Career, Technical, and Adult Education; U.S. Department of Transportation
August 2015
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Labor-Management Partnerships for Public Transportation, Volume 1: Toolkit

This toolkit provides resources for public transportation management and labor union leaders to establish, manage, and improve labor-management partnerships. It includes a description of the development of a labor-management partnership charter, recommended actions for both management and labor union leaders, and a workshop framework to prepare management and union representatives with essential skills for establishing and managing labor-management partnerships.

Transit Cooperative Research Program
January 2015

Volume 2 of this report provides background material that was used to develop this toolkit.

Contributor(s): National Academies of Sciences, Engineering, and Medicine; Transportation Research BoardTransit Cooperative Research Program; Scott Baker; Chuyuan (Viktor) Zhong; Douglas Taylor; William F. Scott; Richard Plante

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Labor-Management Partnerships for Public Transportation, Volume 2: Final Report

This TCRP report documents the materials used to develop the Volume 1: Toolkit, including an industry survey and case studies. Volume 1 provides resources for public transportation management and labor union leaders to establish, manage, and improve labor–management partnerships.

Transit Cooperative Research Program
January 2015

Contributor(s): National Academies of Sciences, Engineering, and Medicine; Transportation Research BoardTransit Cooperative Research Program; Scott Baker; Chuyuan (Viktor) Zhong; Douglas Taylor; William F. Scott; Richard Plante

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National Apprenticeship Guidelines for Transit Elevator-Escalator Maintenance Technician

​The purpose of these National Guidelines for Apprenticeship Standards (National Guideline Standards) is to provide policy and guidance to local Sponsors in developing these Standards for Apprenticeship for local approval and registration. ​These National Guideline Standards developed by the Sponsor are certified by the U. S. Department of Labor, Office of Apprenticeship as substantially conforming to the requirements of Title 29, CFR parts 29 and 30. State Apprenticeship Agencies recognized by the Office of Apprenticeship to register local programs, and/or local laws and regulations, may impose additional requirements that must be addressed in the local apprenticeship standards.

International Transportation Learning Center & National Joint Apprenticeship and Training Committee (NJATC)
January 2014
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Promoting Employment in Transit Construction Projects by Members of Minority and Low Income Communities

This report summarizes research investigating the participation of members of low-income and minority populations in employment generated by transit projects and identifies practices to increase their participation. It features four in-depth case studies of light rail projects.

Federal Transit Administration
July 2013
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National Apprenticeship Guidelines for Rail Vehicle Maintenance Technicians

​The purpose of these National Guidelines for Apprenticeship Standards (National Guideline Standards) is to provide policy and guidance to local Sponsors in developing Standards for Apprenticeship for local approval and registration. ​These National Guideline Standards developed by the Sponsor are certified by the U. S. Department of Labor, Office of Apprenticeship as substantially conforming to the requirements of Title 29, CFR parts 29 and 30. State Apprenticeship Agencies recognized by the Office of Apprenticeship to register local programs, and/or local laws and regulations, may impose additional requirements that must be addressed in the local apprenticeship standards.

International Transportation Learning Center; National Rail Car Training Committee
June 2013
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Transit Maintenance Mentoring Guidebook

The purpose of this report is to serve as a guidebook, offering information that transit agencies can use to establish mentoring as a training method with guidance, suggestions, and examples to implement or expand upon existing mentoring programs. It is based on a generic mentoring guidebook developed by the USDOT, modified and enhanced to reflect transit maintenance applications.

International Transportation Learning Center
November 2012
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National Guidelines for Apprenticeship Standards for Bus Maintenance Technicians

​These National Joint Apprenticeship and Training Committee (NJATC) Apprenticeship Standards have as their objective the training of Bus Maintenance Technicians skilled in all phases of bus maintenance. The NJATC and its affiliated Local Joint Apprenticeship and Training Committees recognize that in order to accomplish this, there must be well-developed on-the-job learning combined with related instruction. This recognition has resulted in the development of these Apprenticeship Standards.

Developed by the Intl. Transportation Learning Center and National Joint Apprenticeship and Training Committee (NJATC) in cooperation with the U.S. Department of Labor, Office of Apprenticeship.

Approved and certified by the U.S. Department of Labor, Office of Apprenticeship on 8/25/2010.

International Transportation Learning Center & National Joint Apprenticeship and Training Committee (NJATC)
August 2010
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Learning by Doing: Hands-On Training for Transportation Technicians

Today, formal training is absolutely essential to produce technicians capable of providing safe, efficient and cost-effective transport services. The consequences of jeopardizing passenger and public safety are just too great to turn inexperienced workers loose on advanced transit vehicles without proper training, hoping they will learn “as they go.” The question becomes how best to construct an effective training program.

This paper, from the International Transportation Learning Center, examines the subject of technical training and advocates “learning by doing” as an essential element to acquiring needed technical knowledge and skills. It stands to reason that someone attracted to becoming a technician is interested in working with their hands. Training, therefore, should make use of that natural inclination and engage students in hands-on activities throughout the entire learning process.

International Transportation Learning Center
April 2010
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Training Partnerships That Work: An Emerging National Network

Training Partnerships That Work provides vivid summaries of successful labor-management training partnerships at sites across the country. The cases included here represent a diverse set of transit systems and unique training partnerships. Most importantly, they illustrate how labor and management can work together successfully on issues of training, and provide valuable lessons for other industries facing the problem of retiring baby boomers and inadequate capacity to train replacement workers.

International Transportation Learning Center
February 2010
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Transit Partnership Pays: Working Together – Everybody Wins

This report highlights the evidence that the most successful, cost efficient and durable training systems come from industry based labor-management partnerships.

International Transportation Learning Center
September 2009
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Jointly Sponsored Training Systems In American Industries

​This paper examines recent developments in credentialing in jointly sponsored training and qualifications systems across the United States. This paper builds on previous work on building trades joint apprenticeship and training programs, describes their structure and activities, and documents their superior performance.

Written in collaboration with Robert W. Glover, the University of Texas at Austin.

International Transportation Learning Center
February 2009
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Working Together: A Systems Approach for Transit Training

​Transit faces a critical skills challenge driven by changing technologies, shifting workforce demographics and record-breaking growth in ridership. Working Together: A Systems Approach for Transit Training outlines how constructive training partnerships provide the most effective way for the transit industry to address its skill challenges.

International Transportation Learning Center
January 2009
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Building an Apprenticeship and Training System for Maintenance Occupations

​This article discusses the joint training and apprenticeship system emerging in maintenance occupations in the American transit industry, as well as related challenges and strategies to overcome them. The article reports on early results, including efforts to develop a consensus national framework for apprenticeship and training in transit maintenance.

Written with Robert W. Glover, the University of Texas at Austin.

International Transportation Learning Center
January 2009
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Building Capacity for Transit Training: International and Domestic Comparisons

This working paper provides an overview of the findings from research on strong industry-wide workforce development systems in six other countries and in several US industries. It identifies key features that could be adapted for use to create more effective US transit training.

International Transportation Learning Center
December 2008
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Developing a Joint System of Training and Apprenticeship in American Transit

This paper reviews training innovations and lessons that may be applicable to the transit industry from practices used in other industries. It draws on a rich body of experience of joint apprenticeship and training  programs, as well as employer-sponsored training.

Prepared with Robert W. Glover, the University of Texas at Austin.

International Transportation Learning Center
September 2007
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People Make the Hardware Work: Transit Experts Call for Labor-Management Training Partnerships

This short toolkit outlines five tools for success in labor-management training partnerships:

  1. Unions as Partners
  2. A Joint Training Strategy
  3. Empowering the Workforce
  4. Cultivating a Learning Organization
  5. Reaching High Performance

International Transportation Learning Center; Transit Cooperative Research Program
March 2007
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Pennsylvania Transit on the High Road

This report is part of a larger case study that chronicles the development of the Keystone Transit Career Ladder Partnership, including the process of job task/work task analysis, skills gap analysis, and data-driven training development.

International Transportation Learning Center
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Training for Transportation Technicians: Which Delivery Methods Work Best?

This paper explores what is the most effective way to train transportation technicians. It proposes a blended approach combining classroom time with interactive hands-on demonstrations, followed by structured on-the-job training (OJT) and mentoring.

International Transportation Learning Center
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Matrix of Training Materials for Fundamental Bus Maintenance Skills

This matrix of training materials describes resources available to members of the National Joint Apprenticeship and Training Committee (NJATC) through other Committee members and from third-party resources. This document refers to JOB FUNCTION 1: FUNDAMENTAL SKILLS of the Department of Labor Apprenticeship Framework for Bus Maintenance (developed by the ITLC).

Interested parties should contact the provider of each resource directly. Some resources may not currently be available.

National Joint Apprenticeship and Training Committee; International Transportation Learning Center
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Matrix of Training Materials for Fundamental Electrical/ Electronic Systems Skills

This matrix of training materials describes resources available to members of the National Joint Apprenticeship and Training Committee (NJATC) through other Committee members and from third-party resources. This document refers to JOB FUNCTION 2: Electrical and Electronic Systems of the Department of Labor Apprenticeship Framework for Bus Maintenance (developed by the ITLC).

Interested parties should contact the provider of each resource directly. Some resources may not currently be available.

National Joint Apprenticeship and Training Committee; International Transportation Learning Center
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Signal and Track Switch Repairers

This search page on Apprenticeship.gov provides results for approved occupation titles under Signal and Track Switch Repairers, as well as work activities, education, and related occupations.

US Department of Labor