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TWC’s Transit Workforce Data Dashboard
Launched in March, 2023, the Transit Workforce Data Dashboard presents quantitative, descriptive data about the composition of the transit workforce and trends in transit employment using a series of charts and graphics. This information is relevant for industry discussions in a range of contexts, including: strategic workforce planning in recruitment, retention, and other areas; examining and addressing opportunities and challenges related to diversity, equity, inclusion, and access; and identifying training and funding needs.
Transit Workforce Center
March 2023
Making Connections 2022 – Conference Overview and Videos
The Transit Workforce Center hosted Making Connections 2022: The National Transit Workforce Conference in Washington, D.C. on December 13-14, 2022. This conference brought together participants from urban, suburban, rural, and tribal public transportation and industry stakeholders in plenaries, workshops, networking, and ongoing dialogue. Discussions and sessions featured topics including recruitment and retention, training, mentoring and apprenticeships, new technologies, preparing today’s and tomorrow’s workforce, and advancing diversity, equity, inclusion, and access.
Transit Workforce Center
December 2022
TOPICS: Apprenticeship , Career Pathways , Diversity, Equity, Inclusion, and Access , Hiring and Recruitment , Labor-Management Partnerships , Making Connections Conference , Mentorship , Program Evaluation and ROI , Retention , Safety and Health , Trainer and Mentor Development , Training , Zero Emission Buses
Session materials from Making Connections 2022 are hosted on the TWC Resource Center. Please click here to view all related materials. A PDF copy of the conference schedule is linked below.
Opening Video:
Recap Video:
Making Connections 2022 – Meeting Industry Needs: Feedback Session on FTA’s Draft Strategic Workforce Development Plan
Transit Workforce Center & Federal Transit Administration
December 2022
Feedback collected during this session and in subsequent engagements informed the development of FTA’s National Transit Workforce Development Strategic Plan 2023 to 2028, which has since been released.
Speakers
- Mary Leary: Acting Associate Administrator for Research, Demonstration and Innovation – Federal Transit Administration
This handout was shared with participants in a feedback session held during TWC’s Making Connections 2022 transit workforce conference in December, 2022.
Expanding Apprenticeship: Return on Investment (ROI)
This is the landing page for Apprenticeship ROI resources on the WorkforceGPS website (sponsored by the Employment and Training Administration of the US Department of Labor). It is updated periodically and includes recent publications released as part of the evaluation of the American Apprenticeship Initiative. These resources attest to the value of apprenticeship programs for organizations and for workers.
WorkforceGPS
November 2022
TOPICS: Apprenticeship , Program Evaluation and ROI
Pathway to Promote Diversity within Public Transit Workforce
Considering the transit industry’s existing diversity and inclusion toolkits and guidelines, this project emphasizes lessons from in-depth interviews with leaders from 18 transit agencies across the country. The report highlights: the critical factors that impact the current level of diversity and career mobility within transit agencies; how diversity efforts help explore resources and provide opportunities for effective and robust employee engagement; and the significance of evaluation systems in creating a more transparent recruitment process that initiates structural shifts, resulting in better recruiting.
Mineta Transportation Institute
August 2022
FTA Annual Report on Technical Assistance and Workforce Development for FY 2020
This statutorily required annual report provides information on FTA’s Technical Assistance and Workforce Development Program (49 U.S.C. § 5314). It provides information on technical assistance, workforce development, standards, human resources, and training projects active in FY 2020. The report also includes information on FTA’s process for making upcoming allocations for FY 2021.
Federal Transit Administration
May 2021
FTA Annual Report on Technical Assistance and Workforce Development for FY 2019
This statutorily required annual report provides information on FTA’s Technical Assistance and Workforce Development Program (49 U.S.C. § 5314). This annual report provides information on any technical assistance, workforce development, standards, human resources, and training projects active in Fiscal Year (FY) 2019.
Federal Transit Administration
July 2020
Innovative Transit Workforce Development Projects of 2015: Summative Evaluation
This report provides the results of an evaluation of Innovative Transit Workforce Development Program projects awarded in Fiscal Year 2015. Based on a competitive application process, FTA awarded 16 workforce development projects to transit authorities, higher education institutions, Native American tribes, and nonprofit organizations individually or as a consortium.
Federal Transit Administration
February 2020
Apprenticeship is a Win-Win for Workers and Employers
These two case studies provide an analysis of apprenticeship programs at Baltimore Alliance for Careers in Healthcare (BACH) in Baltimore, Maryland, and the Guilford Apprenticeship Partners (GAP) in Greensboro, North Carolina. The case studies highlight the different approaches each organization used for their apprenticeship programs.
National Fund for Workforce Solutions
December 2019
Innovative Transit Workforce Development Program: Key Lessons Learned
This report summarizes the impacts and lessons learned of individual project models, identifies transit workforce needs, and develops recommendations for the continuation or improvement of FTA’s workforce development efforts and investments.
Federal Transit Administration
September 2019
Tool for Measuring the Cost of Turnover
This Cost of Turnover Tool is a simple, “back of the envelope” calculator to help estimate how much it costs to replace staff. The tool can be useful for transit agencies looking to understand the costs of a low retention rate, or those looking to calculate the return-on-investment of mentoring or apprenticeship programs.
Aspen Institute
March 2019
TOPICS: Apprenticeship , Mentorship , Policy and Planning , Program Evaluation and ROI , Retention
FTA Annual Report on Technical Assistance and Workforce Development for FY 2018
This annual report to Congress provides information on Fiscal Year 2018 technical assistance, standards, human resources and training projects to improve public transportation as authorized by federal public transportation law (49 U.S.C. § 5314). The report also includes information on FTA’s process for making allocations for FY 2019.
Federal Transit Administration
February 2019
Innovative Transit Workforce Development Projects of 2012: Summative Evaluation
This report provides the results of the Innovative Transit Workforce Development Program Evaluation of projects awarded in Fiscal Year 2012. FTA awarded a total of $7,048,898 for 16 workforce development projects. Recipients included transit authorities, higher education institutions, Native American tribes, and nonprofit organizations.
Federal Transit Administration
February 2019
Knowledge Management Resource to Support Strategic Workforce Development for Transit Agencies
TRB’s Transit Cooperative Research Program (TCRP) Research Report 194: Knowledge Management Resource to Support Strategic Workforce Development for Transit Agencies explores the importance of knowledge management (KM), which is an organization’s process for collecting, storing, and sharing organizational information and knowledge, and provides guidance on implementing KM strategies in transit agencies. In addition, the guidance includes action plans for developing particular aspects of KM, analysis of KM strategies at several transit agencies, and a catalog of KM technology tools and resources.
Transit Cooperative Research Program (TCRP)
January 2018
TOPICS: Policy and Planning , Program Evaluation and ROI , Retention
Maintenance Technician Staffing Levels for Modern Public Transit Fleets
This report identifies existing tools and practices used to determine optimum maintenance technician staffing levels and provides an analysis of variables that influence maintenance technician staffing needs. A Microsoft Excel maintenance staffing calculator and user guide is available.
Transit Cooperative Research Program
August 2016
Contributor(s): National Academies of Sciences, Engineering, and Medicine; Transportation Research Board; Transit Cooperative Research Program; Ken Mall; June Sekera; the Transportation Learning Center and Transit Resource Center
Innovative Transit Workforce Development Projects of 2011
This report provides the results of the Innovative Transit Workforce Program Evaluation of projects awarded in fiscal year 2011. The evaluation was conducted via review of updates and final report submitted by grantees and telephone interviews with grantees.
Federal Transit Administration
April 2016
Method and Processes for Transit Training Metrics and Return on Investment
This guidebook was developed by the ITLC to help transit agencies determine benefits and return on investment (ROI) stemming from their training programs.
International Transportation Learning Center
September 2011
TOPICS: Program Evaluation and ROI
Quality Training Pays: Training Investment Pays for Itself Six Times Over
You never know how well you are doing until you find metrics with which you can measure outcomes. The Transportation Learning Center has capitalized on this insight through a series of in-depth research reports chronicling work by labor-management partnerships in Philadelphia, PA and Albany, NY. This fact sheet outlines these findings and shows a substantial return on training investment.
International Transportation Learning Center
June 2011
Transit Partnership Training: Metrics of Success
The Transit Partnership Training: Metrics of Success report is an overview of the key findings of the Metrics of Success series, which chronicles measurable outcomes, in particular return on investment, of transit training partnerships in which the International Transportation Learning Center has had a substantial role.
International Transportation Learning Center
February 2010
Building Capacity for Transit Training: International and Domestic Comparisons
This working paper provides an overview of the findings from research on strong industry-wide workforce development systems in six other countries and in several US industries. It identifies key features that could be adapted for use to create more effective US transit training.
International Transportation Learning Center
December 2008
TOPICS: Apprenticeship , Program Evaluation and ROI , Training
Metrics of Success Series
The Metrics of Success series chronicles measurable outcomes, in particular return on investment, of transit training partnerships in which the International Transportation Learning Center has had a substantial role. Each Metrics report focuses on quantitative data from a specific partnership, while Transit Partnership Training: Metrics of Success is an overview of key findings from all Metrics reports to date.
International Transportation Learning Center
May 2008
Transit Partnership Training: Metrics of Success – Expanded Edition
Smart Investment Partnership: New York State's Transit Workforce Training Proves its Worth
Measuring Up: Keystone Training Partnership – Vol. 1
Measuring Up: Keystone Training Partnership – Vol. 2
Keystone – Making a Difference in Pennsylvania Transit
Keystone – Pennsylvania Transit on the High Road
Pennsylvania Transit on the High Road
This report is part of a larger case study that chronicles the development of the Keystone Transit Career Ladder Partnership, including the process of job task/work task analysis, skills gap analysis, and data-driven training development.
International Transportation Learning Center
Santa Clara Valley Transportation Authority (VTA) Joint Workforce Investment Program
This case study examines the Joint Workforce Investment (JWI), established in 2006, which is a joint labor management partnership between the Santa Clara Valley Transportation Authority (VTA) and the Amalgamated Transit Union Local 265 (ATU). It includes discussion of three primary programs brought together under the JWI initiative: the Maintenance Career Ladders Training Project (MCLTP), New Operator/Mentor Pilot Project, and Health and Wellness Project.