ZEB Workforce Transition Resources

The Road to Zero Emission Buses — National Coordinated Effort to Prepare Frontline Technicians

Transitioning from work with the 12- and 24-volts electrical systems in traditional diesel and CNG buses to Zero Emissions Buses (ZEBs), with upwards of 800 volts, requires a significant commitment to additional skills training and development. Transit Workforce Center is producing critical resources as part of a nationally coordinated effort to help prepare frontline technicians with the training needed to meet the challenges and demands of this new technology.

ZEB Maintenance Training Materials

In late 2022, the TWC will release a complete training course that will supply agencies with ready-to-use materials designed to familiarize technicians with the fundamentals of Battery Electric Buses (BEB) maintenance and technology. The finished product will include classroom materials, instructional videos, hands-on exercises, and assessments that will prepare technicians for product-specific training offered by the bus manufacturers.  The complete BEB training course is based on a three-webinar series on BEB Familiarization developed by the International Transportation Learning Center (ITLC) with the major bus manufacturers and delivered to hundreds of technicians in 2021.  These webinars provide technicians with an initial foundational understanding of this rapidly-developing technology.

National ZEB Maintenance Training Standards  

Photo Courtesy of SFMTA Photo Archive | SFMTA.com/Photo

Working with the American Public Transportation Association (APTA), international transit unions, and ZEB manufacturers, TWC is developing ZEB-specific national training standards for technicians. These standards (referred to as recommended practices) will be composed of learning objectives, skills, and content.  With these standards and foundational learning elements in place, potential ZEB training developers—including transit agencies, bus manufacturers, and other training providers—will have an industry-accepted framework they can use to craft training materials. These standards can also provide the basis for a ZEB technician certification program, should the industry move in that direction.  The completed ZEB training standards are expected in Fall 2022.

Recommended Expanded RFP Language for ZEB Training  


In conjunction with Jobs to Move America (JMA), ITLC has developed sample language that transit agencies can use when procuring ZEB training.  The language, intended to be inserted into the agency’s request for proposals (RFPs) when bidding for ZEBs, includes recommendations for specifying the type, quality, and duration of training and personal protective equipment (PPE).  This suggested RFP language builds and expands upon material contained in the APTA Standard Bus Procurement Guidelines (SBPG). The ITLC/JMA language provides additional detailed recommendations for the procurement of training that helps assure agencies that the training procured is comprehensive and will meet the instructional needs of both operators and technicians.

Resources and Best Practices for a Zero Emission-Workforce Fleet Transition Plan

https://www.transportcenter.org/zeb and https://www.transportcenter.org/solutions_services/detail_view/TWC


The contents of these webpages do not have the force and effect of law and are not meant to bind the public in any way. These webpages are intended only to provide clarity to the public regarding existing requirements under the law or agency policies. Grantees and subgrantees should refer to FTA’s statutes and regulations for applicable requirements. The United States Government and the Transit Workforce Center do not endorse any specific transit agency, organization, or manufacturer referenced in this document.



Under the Bipartisan Infrastructure Law, transit agencies using the expanded Low or No Emission Program or the Grants for Buses and Bus Facilities Competitive Program to purchase Zero Emission Bus (battery electric, hydrogen fuel cell, or rubber tire trolley buses powered by overhead catenaries) must submit a plan for implementing a transition to a Zero Emission Bus (ZEB) fleet. The Zero Emission Fleet Transition Plan includes six (6) required elements, including:

Element 6: Examine the impact of the transition on the applicant’s current workforce by identifying skill gaps, training needs, and retraining needs of the existing workers of the applicant to operate and maintain zero-emission vehicles and related infrastructure and avoid displacement of the existing workforce.

To assist agencies with an examination of the impact of transition to a zero emission fleet on the current workforce, the Federal Transit Administration (FTA) will be issuing information on a Zero Emission Fleet Transition Plan Element 6: Workforce Evaluation Tool. This tool is designed to aid applicants in drafting Element 6. In this tool agencies will find eight major questions that they are recommended to address (see Figure 1 below for a summary of the eight questions). 

Figure 1. ZEB Workforce Transition Plan – Steps for Development

Benefits of an Effective Workforce Plan

The following best practices and resources are provided as a supplemental resource to the above-mentioned eight questions to aid agencies seeking to develop and implement a carefully planned joint labor-management workforce strategy for the transition to a zero-emission fleet in partnership with its workforce.  Examples of best practices, lessons learned, and other resources are provided to help transit agencies examine and address their workforce needs and are not intended to be all-inclusive given the unique circumstances of that transit agencies face.

While particular agency circumstances will vary, an effective workforce development supports transit and all its stakeholders.  Working under a comprehensive workforce development plan results in significant benefits, ensuring that:

About these Webpages

It is important to note that these webpages offer an initial set of building blocks for creating a comprehensive workforce development plan for ZEB transition, a plan that should cover all affected transit frontline workers. These webpages currently focus on preparation needed for the maintenance workforce. Some of the resources and best practices cover and apply to bus operators, but the next set of resources, currently under development, will focus on transitioning bus operators to ZEBs.

The materials here are intended to support agencies addressing the eight questions by providing general approaches and various forms of resources as they plan for workforce development in their transition to ZEBs. All elements contained here are part of a “living library” that will be supplemented with additional resources and best practices on an ongoing basis.

Click here to navigate to best practices and resources for each question. Some of the information may repeat under multiple questions. Resources are provided as embedded links in the Best Practice sections. An additional list of resources not referenced in the text is provided at the end of each question.