Resource Center

The Transit Workforce Center is pleased to host a curated collection of publications and other materials to assist stakeholders engaged in transit workforce development. The Resource Center includes case studies, training materials, research reports, and other materials of interest, including publications produced by federal government agencies, transit organizations, and independent research entities. Resources may be filtered by topic, resource type, and transit mode. This TWC blog post explains how to use the Resource Center.

We are continuing to update the Resource Center regularly. Please contact us via the Request Help menu option if you would like assistance using the Resource Center or are looking for resources on a particular topic. We also welcome suggestions of topics or specific resources to add.

Content in external resources linked from the Resource Center is solely the responsibility of the resource authors and does not necessarily reflect the perspectives of or endorsement by the Transit Workforce Center.

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ATTAIN Rail and Facilities Apprenticeship Meeting

This recorded meeting of the ATTAIN Rail and Facilities Committee serves as a resource for transit industry stakeholders and includes presentations on apprenticeship and case studies of successful programs across the country.

Transit Workforce Center

September 2023

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Low-No Bus Familiarization Course

This course provides participants with an overview and familiarization with BEB basics, including an overview of what a BEB is, and what makes it both similar and different from its standard transit counterparts.

Transit Workforce Center

September 2023

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This course provides participants with an overview and familiarization to battery electric bus (BEB) basics. This will include an overview of what a BEB is, and what makes it both similar and different from its standard transit counterparts. The course will include sections on BEB components and systems, details on its internal functions (CAN, High Voltage systems, battery packs, etc.), the management systems, and a quick glance at preventive maintenance tasks. The course will follow up with a module on some electrical fundamentals, safety features, considerations, risk and hazard assessment, PPE, and comes with demonstrations of actual technicians performing de-energization (LOTO) of a Proterra and New Flyer model bus, and concludes with the third module introducing details involved with BEB charging, including the details of current BEB charging technologies, emerging charging technologies and opportunities, electric vehicle charging standards, and common considerations in charging maintenance and charger safety precautions.

Disclaimer : This course is intended only as informal guidance on the matters addressed, and should not be relied upon as the sole method or manner for performing the tasks or work outlined in the materials.

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Apprentice Trailblazer Initiative

The Apprentice Trailblazer Initiative is designed to create a national network of apprentices and apprenticeship graduates to feature their stories and hear their perspectives, show how Registered Apprenticeships increase opportunities, and bring awareness to other career seekers who may be interested in becoming apprentices. 

Department of Labor; ApprenticeshipUSA

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Bus Operator Workforce Management: Practitioner’s Guide

This report is a practitioner’s guide that provides recommendations and resources enabling transit agencies to better assess, plan, and implement their operator workforce management programs. A link to a related TRB webinar is also included.

Transit Cooperative Research Program

August 2023

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Contributor(s): National Academies of Sciences, Engineering, and Medicine; Transportation Research BoardTransit Cooperative Research Program; Robert Puentes; Philip Plotch; Brianne Eby; Paul Lewis; Karitsa Holdzkom; Xinge Wang; Douglas Nevins; Kenyon Corbett; Melissa Huber

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Microtransit Driver Stories

As part of the Mobility Innovation Collaborative, SUMC is sharing stories from mobility-on-demand drivers. These stories aim to capture and elevate perspectives from drivers across different transit agencies.

Shared-Use Mobility Center

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Flagstaff Mountain Line Economic Contribution Analysis (FY 2022)

This study was requested by Mountain Line and was conducted by the Economic Policy Institute (EPI) housed in the W. A. Franke College of Business at Northern Arizona University. Its purpose is to provide Flagstaff city residents and decision makers with an understanding of the local economic benefits Mountain Line provides, including jobs supported by Mountain Line.

Northern Arizona University Economic Policy Institute

August 2023

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Opening Doors: Including People with Disabilities in the Transit Workforce

In the transportation industry, individuals with disabilities should be included in recruitment and retention initiatives. “Opening Doors: Including People with Disabilities in the Transit Workforce” offers an overview of strategies and is one of the feature articles in the July-August 2023 edition (Issue 346) of TR News, TRB’s magazine.

TR News

August 2023

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In the transportation industry, individuals with disabilities should be included in recruitment and retention initiatives. “Opening Doors: Including People with Disabilities in the Transit Workforce” offers an overview of strategies and is one of the feature articles in the July-August 2023 edition (Issue 346) of TR News, TRB’s magazine.

Authors: Judy Shanley (National Center for Mobility Management), Shayna Gleason (International Transportation Learning Center), and Patricia Greenfield (International Transportation Learning Center)

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Collaborative Planning: A Look at the Partnership between Metro Transit and Heartland Bike Share in Omaha, NE

In Omaha, Nebraska, the city’s public transit provider Metro Transit and non-profit bikeshare provider Heartland Bike Share have been collaborating on ways to make biking and transit more connected and more appealing in their community. This case study examines the partnership and how transit and micromobility integration can benefit a city, support both modes, and provide more options for travelers.

Shared-Use Mobility Center

July 2023

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