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twc@transportcenter.orgResource Center
The Transit Workforce Center is pleased to host a curated collection of publications and other materials to assist stakeholders engaged in transit workforce development. The Resource Center includes case studies, training materials, research reports, and other materials of interest, including publications produced by federal government agencies, transit organizations, and independent research entities. Resources may be filtered by topic, resource type, and transit mode. This TWC blog post explains how to use the Resource Center.
We are continuing to update the Resource Center regularly. Please contact us via the Request Help menu option if you would like assistance using the Resource Center or are looking for resources on a particular topic. We also welcome suggestions of topics or specific resources to add.
Content in external resources linked from the Resource Center is solely the responsibility of the resource authors and does not necessarily reflect the perspectives of or endorsement by the Transit Workforce Center.
Bus Maintenance Apprenticeship On-the-Job Learning Task Book
The Bus Maintenance Apprenticeship On-the-Job Learning (OJL) Task Book allows mentors and apprentices to track competency. The Task Book contains individual job tasks in 10 job functions (e.g., Electrical & Electronic, Steering & Suspension, etc.).
International Transportation Learning Center
July 2023
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The Bus Maintenance Apprenticeship On-the-Job Learning (OJL) Task Book allows mentors and apprentices to track competency. The Task Book contains individual job tasks in 10 job functions (e.g., Electrical & Electronic, Steering & Suspension, etc.). Once the mentor and apprentice both agree that the apprentice is competent in a specific task (e.g., can test, adjust or replace a voltage regulator), each signs-off on that task.
Like the Apprenticeship Framework, the Task Book is aligned with the Automotive Service Excellence (ASE) task list and APTA training standards. Under the Contract/Agreement established by each agency’s Joint Apprenticeship Committee (JAC), however, each agency is free to add, delete or modify tasks to suit their unique operating conditions and bus equipment. The Task Book serves as a useful checklist to make certain that mentors have provided adequate OJL for each job task, and apprentices can demonstrate they are capable of performing those tasks safely and effectively on their own. The use and preservation of the Job Book are the responsibility of both parties.
Workforce Innovation and Opportunity Act
This landing page provides information about WIOA as well as resources to help employers take advantage of WIOA funding to support apprenticeship.
Department of Labor
TOPICS: Apprenticeship, Funding Opportunities
The Workforce Innovation and Opportunity Act (WIOA) was signed into law on July 22, 2014. WIOA is designed to help job seekers access employment, education, training, and support services to succeed in the labor market and to match employers with the skilled workers they need to compete in the global economy.
Driver Recruitment and Retention Strategies
This blog post from the National Aging and Disability Transportation Center discusses recruitment and retention strategies for transit agencies, particularly in regard to older and disabled workers in the face of industry-wide labor shortages. It includes examples of successful partnerships and effective mentoring programs.
National Aging and Disability Transportation Center
July 2023
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Registered Apprenticeship Academy
This page, created by the ETA’s Office of Apprenticeship, offers a wide range of courses, webinars, and other resources for program sponsors, apprentices, state apprenticeship agency partners, and other stakeholders to provide training, enhance skills, and stay up to date on best practices for registered apprenticeships.
Employment and Training Administration
TOPICS: Apprenticeship
Hiring and Retention Strategies Whitepaper: A Perspective from Florida Transit Agencies
This study examines what transit agencies are doing to address hiring and retention challenges, what strategies are working, and what problems still need to be solved. The report includes six case study sites from Florida transit agencies and one non-Florida transit agency, that were selected due to a variety of characteristics, including partnerships and implemented service changes.
Center for Urban Transportation Research
June 2023
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Interactive Apprenticeship Data
This dashboard provides key statistics on apprentices by fiscal year (FY) (October through September), including state and national program data entered or uploaded into the Registered Apprenticeship Partners Information Database System (RAPIDS).
Apprenticeship USA
June 2023
TOPICS: Apprenticeship
Expanding Apprenticeship for Individuals with Disabilities
This landing page features a variety of resources aimed at providing information, ideas, tools, and practices for supporting individuals with disabilities in apprenticeship programs. The resources include specific programs, toolkits and guides, outreach and background materials, and research.
WorkforceGPS
June 2023
TOPICS: Apprenticeship, Community Engagement, Mentorship
Transit Mentorship Metrics: Positive Signs for Retention, Attendance, and Additional Outcomes
This fact sheet provides overviews of four of the country’s most robust bus operator mentoring programs and preliminary data on the success of these programs (as of Spring 2023).
Transit Workforce Center
June 2023
TOPICS: Apprenticeship, Mentorship, Policy and Planning, Retention, Training
This fact sheet provides overviews of four of the country’s most robust bus operator mentoring programs and preliminary data on the success of these programs (as of Spring 2023). Operator mentorship programs pair seasoned bus operators with new ones for technical skill instruction and/or individualized coaching and support to help mentees be successful in their new positions. They leverage institutional knowledge and incumbent workers’ expertise to improve training and support for new workers. The Mentoring Fact Sheet provides insight into the role mentorship programs can play in improving retention rates of workers, decrease unexcused absences, reduce rates of recorded violations, and lower complaints.
Contributing Authors: Shayna Gleason, Douglas Nevins, Michaela Boneva