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twc@transportcenter.orgResource Center
The Transit Workforce Center is pleased to host a curated collection of publications and other materials to assist stakeholders engaged in transit workforce development. The Resource Center includes case studies, training materials, research reports, and other materials of interest, including publications produced by federal government agencies, transit organizations, and independent research entities. Resources may be filtered by topic, resource type, and transit mode. This TWC blog post explains how to use the Resource Center.
We are continuing to update the Resource Center regularly. Please contact us via the Request Help menu option if you would like assistance using the Resource Center or are looking for resources on a particular topic. We also welcome suggestions of topics or specific resources to add.
Content in external resources linked from the Resource Center is solely the responsibility of the resource authors and does not necessarily reflect the perspectives of or endorsement by the Transit Workforce Center.
CLEAR
Transit Safety and Security
TSI’s training programs are designed and delivered to provide critical safety and security information, best practices, and regulatory guidance. Upon successful completion of TSI training courses, attendees receive tools and resources which enable participants to enhance the safety and security programs within their respective agency. Course materials are routinely updated to ensure all pertinent regulatory requirements are addressed in each training course.
Transportation Safety Institute
TOPICS: Policy and Planning, Safety and Health, Training
Situations and Solutions Finder
The Situations and Solutions Finder offers a library of workplace accommodation scenarios for industries, such as transportation (e.g., bus drivers, mechanics, dispatchers, etc.) to support workers with disabilities (by disability type, limitations, and occupation). The situations and solutions included are examples of accommodations that were made by JAN customers. Because accommodations are made on a case-by-case basis, these examples may not be effective for every individual or workplace but offer ideas about the types of accommodations that may be possible.
Job Accommodation Network
LEARN MORE
The Job Accommodation Network provides free, expert, and confidential assistance on work accommodations for employers, workers and job seekers with disabilities, and all others in industries, such as transportation.
A to Z of Disabilities and Accommodations
The A to Z Library of Disabilities and Accommodations presents information on many common work accommodations, which is sortable by disability, work limitation, work function, and accommodation type and issue. This information is designed to help employers and individuals determine effective accommodations and comply with Title I of the Americans with Disabilities Act (ADA). You will find ADA information, accommodation ideas, and resources for additional information.
Job Accommodation Network
LEARN MORE
The Job Accommodation Network (JAN) provides free, expert, and confidential assistance on work accommodations for employers, workers and job seekers with disabilities, and all others in industries, such as transportation.
Understanding the Prevalence of Mental Health and Behavioral Distress in Transit Assaults
This research aims to better understand the prevalence of mental health and behavioral distress in transit assaults and present corresponding targeted response and mitigation methods to reduce victimization trends. It includes a literature review, a data presentation and overview of reported public transit assault-related events, an examination of the contributing factors to those events, and documentation of 10 transit agency case studies. It discusses various approaches and strategies that transit agencies have used to prepare transit vehicle operators and other frontline workers to better recognize mental health presentations and engage appropriately. The research team gathered additional data from case study sites, including the methods used to address assault-related challenges and the successful community engagement and partnerships. The report provides findings and policy and practice recommendations.
Mineta Transportation Institute
February 2025
TOPICS: Policy and Planning, Retention, Safety and Health
Understanding the Prevalence of Mental Health and Behavioral Distress in Transit Assaults and Presenting Targeted Response and Mitigation Methods to Reduce Victimization Trends
This research aims to better understand the prevalence of mental health and behavioral distress in transit assaults and present corresponding targeted response and mitigation methods to reduce victimization trends. It includes a literature review, a data presentation and overview of reported public transit assault-related events, an examination of the contributing factors to those events, and documentation of 10 transit agency case studies. It discusses various approaches and strategies that transit agencies have used to prepare transit vehicle operators and other frontline workers to better recognize mental health presentations and engage appropriately. It also highlights evidence-based practices that transit agencies can use to better prepare their systems and provide tools employees can use to better communicate with individuals who may be having mental health-related episodes. The research team gathered additional data from case study sites, including the methods used to address assault-related challenges and the successful community engagement and partnerships. The report provides findings and policy and practice recommendations.
FTA-Sponsored Technical Assistance Centers
FTA’s Technical Assistance and Workforce Development Program (49 U.S.C. § 5314) and the Public Transportation Innovation Program (49 U.S.C. § 5312) fund technical assistance centers through national nonprofit organizations across a number of areas to improve public transportation. These nonprofit partners and the work they do play a critical role in supporting public transit agencies.
Federal Transit Administration
TOPICS: Apprenticeship, Career Pathways, Community Engagement, Hiring and Recruitment, Labor-Management Partnerships, Low-No, Mentorship, Policy and Planning, Procurement, Program Evaluation and ROI, Retention, Safety and Health, Trainer and Mentor Development, Training, Workforce Shortage
FTA’s Technical Assistance and Workforce Development Program (49 U.S.C. § 5314) and the Public Transportation Innovation Program (49 U.S.C. § 5312) fund technical assistance centers through national nonprofit organizations across a number of areas to improve public transportation. These nonprofit partners and the work they do play a critical role in supporting public transit agencies. Their services help to:
- Improve transportation for older adults and people with disabilities
- Drive the adoption of mobility management and related promising practices
- Accelerate innovative mobility practices and strategies
- Support rural communities
- Leverage new transit technologies
- Train the public transit workforce
- Provide workforce development technical assistance
- Support research projects selected by the transit industry that address day to day issues
- Support the transit industry meet safety regulations
National Center for Applied Transit Technology (N-CATT)
The National Center for Applied Transit Technology (N-CATT) delivers expert, focused technical assistance to transit agencies and organizations in rural areas and small cities to use or develop transit technologies and innovations that make services more cost-effective and efficient. N-CATT’s work supports FTA’s mission and focus on innovation by developing and supporting transit programs and services in rural and small-city America.
National Aging and Disability Transportation Center (NADTC)
The National Aging and Disability Transportation Center (NADTC) is a national technical assistance center funded by FTA with guidance from the U.S. Department of Health and Human Services’ Administration for Community Living to promote the availability of transportation options that serve the needs of people with disabilities, seniors and caregivers with a focus on the Section 5310 program and other transit investments. NADTC supports the delivery of more effective, efficient, high-quality and coordinated specialized transportation services that maximize federal investments. NADTC provides technical assistance, information and referral; develops field training; implements interactive communication and outreach strategies; and supports communities in assessing their needs and developing innovative transportation solutions.
National Rural Transit Assistance Program (National RTAP)
The National Rural Transportation Assistance Program (RTAP) was established by FTA in 1987 to provide a wide range of professional services and products. National RTAP addresses the training and technical assistance needs of rural and tribal transit programs across the nation and supports state RTAP programs. National RTAP provides comprehensive free technical assistance programs and resources including training materials, webinars, newsletters and technical briefs, peer resources, research, and innovative technology initiatives. The National RTAP also manages the Transportation Technical Assistance Coordination Library (TACL), which provides a sustainable methodology and platform to access resources across a diverse range of transportation technical assistance centers and FTA.
Shared-Use Mobility Center (SUMC)
The Shared-Use Mobility Center is a public-interest organization dedicated to achieving equitable, affordable, and environmentally sound mobility across the US through the efficient sharing of transportation assets. By connecting the public and private sectors, piloting programs, conducting new research, and providing policy and technical expertise to cities and regions, SUMC seeks to extend the benefits of shared mobility for all. The Shared Mobility 2030 Action agenda includes improving access to public transit, on-demand shuttles or buses, ride-on-demand services, carpooling and vanpooling, and carsharing, bikesharing and scooter-sharing.
Coordinating Council on Access and Mobility (CCAM)
The strategic goal of CCAM, operated but the Community Transportation Association of America, is to support federal agencies, their grantees, partners, and stakeholders in improving transportation access for people with disabilities, older adults, and individuals of low income. CCAM promotes and facilitates human services transportation, public transit, and non-emergency medical transportation (NEMT) coordination that advances people’s access to everyday destinations.
Technical Assistance Coordination Library (TACL)
The Transportation Technical Assistance Coordination Library (TACL) provides a viable methodology and platform for access and findability of rural and tribal transit coordination resources across a broad range of transportation technical assistance centers and the Federal Transit Administration (FTA).
National Rural Transit Assistance Program
TOPICS: Apprenticeship, Career Pathways, Community Engagement, Hiring and Recruitment, Labor-Management Partnerships, Low-No, Mentorship, Policy and Planning, Procurement, Program Evaluation and ROI, Retention, Safety and Health, Trainer and Mentor Development, Training, Workforce Shortage
Transportation Technical Assistance Coordination Library (TACL)
The Transportation Technical Assistance Coordination Library (TACL) provides a viable methodology and platform for access and findability of rural and tribal transit coordination resources across a broad range of transportation technical assistance centers and the Federal Transit Administration (FTA).
The FTA-funded Technical Assistance (TA) Centers participating in this ongoing work are:
- National Aging and Disability Transportation Center (NADTC)
- National Center for Applied Transit Technology (N-CATT)
- National Center for Mobility Management (NCMM)
- National Rural Transit Assistance Program (National RTAP)
- Shared Use Mobility Center (SUMC)
- Transit Workforce Center (TWC)
The TACL Task Force uses a systematic review process for resources included in the database. New resources will be added on a quarterly basis. Let us know if you would like to serve as a peer reviewer for our resources.
Why was TACL created?
The United States Government Accountability Office (GAO) published Public Transportation: Enhanced Federal Information Sharing on Coordination Could Improve Rural Transit Services in January 2020. GAO recommended that FTA “develop a communication plan that will effectively share information with state and local stakeholders on coordination opportunities in an accessible and informative way.” This effort was created to improve interagency resource coordination between FTA and its five TA Centers.
How can TACL be used?
TACL resources can be used to identify high quality technical assistance on transportation coordination. The resources can be used for research, training, practice, operations, planning, and other purposes. We encourage authors to cite TACL resources.
Ready to get started?
Visit http://transportation-tacl.org. Click on the Training tab at the top for instructions.
If you have a question about TACL, or if you would like to be considered to become a TACL peer reviewer, please contact info@nationalrtap.org
Responses to General Directive 24-1: Required Actions Regarding Assaults on Transit Workers
FTA published Responses to General Directive 24-1: Required Actions Regarding Assaults on Transit Workers. FTA’s initial analysis of agency responses shows more than two-thirds of transit agencies determined that safety risk mitigations are necessary to reduce the risk of assaults on transit workers, and these agencies are working to roll out a variety of mitigation measures.
Federal Transit Administration
January 2025
TOPICS: Policy and Planning, Safety and Health
Rail Transit Roadway Worker Protection
The Rail Transit Roadway Worker Protection (RWP) regulation establishes minimum standards to ensure the safe operation of public transportation systems and prevent injuries and fatalities for transit workers. Rail transit agencies nationwide are required to create programs and processes that focus on safety for workers who work on or near the rails in an area known as the track roadway. This page explains the regulation, answers frequently answered questions, and provides additional resources.
Federal Transit Administration
January 2025
TOPICS: Policy and Planning, Safety and Health, Training