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twc@transportcenter.orgResource Center
The Transit Workforce Center is pleased to host a curated collection of publications and other materials to assist stakeholders engaged in transit workforce development. The Resource Center includes case studies, training materials, research reports, and other materials of interest, including publications produced by federal government agencies, transit organizations, and independent research entities. Resources may be filtered by topic, resource type, and transit mode. This TWC blog post explains how to use the Resource Center.
We are continuing to update the Resource Center regularly. Please contact us via the Request Help menu option if you would like assistance using the Resource Center or are looking for resources on a particular topic. We also welcome suggestions of topics or specific resources to add.
Content in external resources linked from the Resource Center is solely the responsibility of the resource authors and does not necessarily reflect the perspectives of or endorsement by the Transit Workforce Center.
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ATU Launches Agency Safety Plan Review Training for Local Safety Committees
ATU Locals from across the U.S. have been taking part in an innovative ATU Public Transportation Agency Safety Plan Accountability (PTASP) training. The training and materials give locals resources to ensure transit agencies work to implement safety committees and other measures under the bipartisan Infrastructure law.
ATU International
December 2023
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Using Your Safety Management System (SMS) to Protect Transit Workers from Assaults
FTA is working with transit agencies to address the ongoing risk of assaults on transit workers using Safety Management System principles and methods, which FTA adopted as the basis of its Public Transportation Safety Program and Public Transportation Agency Safety Plans (PTASP) regulation.
FTA has developed technical assistance resources to help transit agencies conduct safety risk assessments related to assaults on transit workers and develop safety risk mitigations.
Check out FTA’s full page of crime prevention assistance resources.
Federal Transit Administration
December 2023
TOPICS: Policy and Planning, Safety and Health
Mental Health Resources for Transit Workers
The Federal Transit Administration has aggregated the mental health resources to support transit industry workers during challenging times. Topics include suicide prevention, active shooter preparedness, mental health first aid, and more.
U.S. Department of Tranportation, Federal Transit Administration
December 2023
TOPICS: Safety and Health
ZEB Maintenance Training Standards
This recommended practice provides guidance for developing low-no bus maintenance training curricula and materials.
American Public Transportation Association
October 2023
TOPICS: Low-No, Safety and Health, Training
This recommended practice is a guide for transit bus maintenance and maintenance training with a series of learning objectives that represent the knowledge and skills technicians should acquire as a result of ZEB training. This recommended practice is divided into three modules. Level 100 identifies the knowledge and skills technicians will need to gain a basic understanding of how ZEBs operate, how they compare/contrast with other buses, general safety precautions, and function of each major component. Level 200 expands on familiarization material offered in the previous module by providing technicians with more detailed information on low-no safety, components, systems and theory of operation. Level 300 then focuses on low-no troubleshooting techniques, related special tools, and the knowledge and skills that technicians will need to perform common low-no maintenance and repair tasks.
The American Public Transportation Association developed this recommended practice with a joint labor and management work group, with assistance from the International Transportation Learning Center.
Transportation for People with Disabilities and Older Adults During COVID-19: Lessons for Emergency Response
This pre-publication report aims to provide transportation organizations (including transit agencies, specialized transportation providers, and other local government agencies and stakeholders) with helpful information and strategies on providing service for persons with disabilities and older adults in emergency situations.
Transportation Cooperative Research Program
October 2023
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Contributor(s): National Academies of Sciences, Engineering, and Medicine; Transportation Research Board; Transit Cooperative Research Program; Todd Hansen; Zachary Elgart; Ipek Sener; Patricia Bye
Transportation for People with Disabilities and Older Adults During COVID-19
Supplemental Pocket Guide
Bus Design Innovation Program
The Bus Design Innovation Project aimed to improve the security and environment of bus operators. The design provides a barrier that shields the operator’s workspace from the passenger area, which reduces the risk of assaults and protects against biohazards without decreasing view of mirrors. The design also improved ergonomics. The partnership between ATU International, ATU local 113, Centennial College, and Toronto Transit Commission enabled the development of a prototype, which was showcased at the ATU Canada Conference in September 2024.
ATU International; ATU local 113; Centennial College; Toronto Transit Commission
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Bus Operator Workforce Management: Practitioner’s Guide
This report is a practitioner’s guide that provides recommendations and resources enabling transit agencies to better assess, plan, and implement their operator workforce management programs. A link to a related TRB webinar is also included.
Transit Cooperative Research Program
August 2023
TOPICS: Apprenticeship, Career Pathways, Hiring and Recruitment, Labor-Management Partnerships, Low-No, Mentorship, Policy and Planning, Retention, Safety and Health, Training, Workforce Shortage
Contributor(s): National Academies of Sciences, Engineering, and Medicine; Transportation Research Board; Transit Cooperative Research Program; Robert Puentes; Philip Plotch; Brianne Eby; Paul Lewis; Karitsa Holdzkom; Xinge Wang; Douglas Nevins; Kenyon Corbett; Melissa Huber
Air Quality in Transit Buses
This report provides a summary from a TRB Transit Cooperative Research Program (TCRP) Insight Event about the air quality in transit buses, particularly since the start of the pandemic. Since then, an increased understanding of infectious disease in confined spaces and the role of droplets and particles in transmission has been increasingly important to the bus industry. At this event, senior transportation executives; representatives from federal, state, and local government; and representatives from technology, consulting, academia, and engineering to discuss opportunities and the challenges of implementing air quality control in buses.
Transportation Research Board
May 2023
TOPICS: Policy and Planning, Safety and Health
Contributor(s): National Academies of Sciences, Engineering, and Medicine; Transportation Research Board; Transit Cooperative Research Program; Laura Williams