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twc@transportcenter.orgResource Center
The Transit Workforce Center is pleased to host a curated collection of publications and other materials to assist stakeholders engaged in transit workforce development. The Resource Center includes case studies, training materials, research reports, and other materials of interest, including publications produced by federal government agencies, transit organizations, and independent research entities. Resources may be filtered by topic, resource type, and transit mode. This TWC blog post explains how to use the Resource Center.
We are continuing to update the Resource Center regularly. Please contact us via the Request Help menu option if you would like assistance using the Resource Center or are looking for resources on a particular topic. We also welcome suggestions of topics or specific resources to add.
Content in external resources linked from the Resource Center is solely the responsibility of the resource authors and does not necessarily reflect the perspectives of or endorsement by the Transit Workforce Center.
CLEAR
3 Ways to Make Bus Driving a Better Job
This report highlights ways that bus driving can be improved for workers to help increase retention and recruitment. The report explains three specific ways: redesigning the job for health and success, raising pay and creating opportunities for advancement, and making a more flexible schedule.
The National Campaign for Transit Justice
March 2024
TOPICS: Hiring and Recruitment, Policy and Planning, Retention, Safety and Health, Workforce Shortage
Mental Health, Wellness, and Resilience for Transit System Workers
TCRP Research Report 245: Mental Health, Wellness, and Resilience for Transit System Workers provides a detailed summary of common factors that influence the mental health, well-being, and resiliency of frontline transit workers and includes a range of solutions that transit agencies can implement to address them. Findings were determined using a mix of research methods, including multiple interviews and focus groups with frontline employees, transit agency management, and union leadership at two different points in the project.
Transit Cooperative Research Program
February 2024
TOPICS: Policy and Planning, Safety and Health
Contributor(s): Sandy Brennan, Elias Frantz Orjuela, Kyle Hearing, Sofie Rhoads, Lori Zeller, Samantha G. Farris, Andrea Lubin, Soumitra S. Bhuyan, Lilly Derby, Koshy Koshy; Transit Cooperative Research Program; Transportation Research Board; National Academies of Sciences, Engineering, and Medicine
De-Escalation Training Resource Directory
The Federal Transit Administration (FTA) has gathered these resources to support the transit industry in developing, implementing, and updating their training programs. The resources illustrate ways agencies throughout the transit industry are implementing de-escalation training.
Federal Transit Administration
February 2024
TOPICS: Policy and Planning, Safety and Health, Training
Advancing Rider and Worker Safety
The 2022-2024 Charter tasked the Transit Advisory Committee for Safety (TRACS) with developing recommendations that the Federal Transit Administration could implement to improve public safety. This report includes recommendations related to one of the Charter’s safety focus areas: Advancing Rider and Worker Safety.
Transit Advisory Committee for Safety
February 2024
TOPICS: Policy and Planning, Safety and Health, Training
National Outreach Survey for Transportation (NOST)
This report explores the status of sex and labor trafficking in the transportation industry. It explains and highlights a survey of frontline data collected from across the transportation industry, as well as from sex and labor trafficking survivors and direct victim service providers. Data analysis includes information about the current knowledge base on sex trafficking among frontline transportation workers and suggestions for training.
United Against Slavery
January 2024
TOPICS: Policy and Planning, Safety and Health, Training
Passenger Assistance, Safety And Sensitivity (PASS) Program Handbook
CTAA’s Passenger Assistance, Safety and Sensitivity (PASS) driver training program provides resources and standards for operators to transport passengers in the most safe, sensitive and careful manner possible. PASS is ideal for non-emergency medical transportation (NEMT) trips, for ADA paratransit services, for specialized transit for older passengers, for human and social service riders — really any transportation operation where the passengers require extra care.
Community Transportation Association of America
January 2024
TOPICS: Community Engagement, Safety and Health, Training
Transit Exclusion Policies in Public Transportation Systems
This report documents the practice of the use of transportation exclusion policies in North American transit systems. It is designed to help transit agencies in understanding the usefulness of such policies, as well as understanding the methods for creating, amending, or supplementing exclusion policies to maximize their effectiveness in reducing crime and disorder within their respective transit systems.
Transit Cooperative Research Program
January 2024
TOPICS: Policy and Planning, Safety and Health, Training
Contributor(s): National Academies of Sciences, Engineering, and Medicine; Transportation Research Board; Transit Cooperative Research Program; Patricia Bye; Deborah Matherly
Human Trafficking: Awareness to Action
This webinar reviews the anti-trafficking resources available to transit agencies, shares success stories from the transit industry, and highlights a newly developed template for implementing human trafficking response protocols, which are vital to effective anti-trafficking initiatives. The accompanying toolkit guides transit agencies on steps they can take to help combat human trafficking, including how they can partner with Busing on the Lookout (BOTL) to implement anti-human trafficking training and policies in their operations.
Presenters:
- Jodi Godrey, Center For Urban Transportation Research
- Lexi Higgins, Busing on the Lookout (BOTL) at Truckers Against Trafficking
American Public Transportation Association
January 2024
TOPICS: Safety and Health