Resource Center

The Transit Workforce Center is pleased to host a curated collection of publications and other materials to assist stakeholders engaged in transit workforce development. The Resource Center includes case studies, training materials, research reports, and other materials of interest, including publications produced by federal government agencies, transit organizations, and independent research entities. Resources may be filtered by topic, resource type, and transit mode. This TWC blog post explains how to use the Resource Center.

We are continuing to update the Resource Center regularly. Please contact us via the Request Help menu option if you would like assistance using the Resource Center or are looking for resources on a particular topic. We also welcome suggestions of topics or specific resources to add.

Content in external resources linked from the Resource Center is solely the responsibility of the resource authors and does not necessarily reflect the perspectives of or endorsement by the Transit Workforce Center.

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Found 90 results for "mentor"
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Violence in the Transit Workplace – Prevention, Response and Recovery (Train the Trainer)

The goal of this course is to provide participants with knowledge and skills to deliver training to transit agency personnel on how to prevent, respond to, and recover from workplace violence. Prevention methods covered include implementing system and personal security measures, recognizing and reporting the warning signs of potentially violent behavior and using effective interpersonal skills for dealing with different, difficult and dangerous people.

National Transit Institute

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You can register for the course with the Rutgers University Noncredit Course Catalog & Registration System.

link Violence in the Transit Workplace Course Description
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West Coast Center of Excellence in Zero Emission Technology

SunLine Transit Agency’s West Coast Center of Excellence in Zero Emission Technology (WCCOE) is a workforce development program focused on deploying and operating zero emission buses in public fleets. Funded by the FTA, this center provide training, best practice information and access to technology and software geared towards the planning, procurement and deployment of zero emission buses.

SunLine Transit Agency

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Course offerings include:
• Leadership and Employee Relations
• Zero Emission Bus Overview
• Zero Emission Bus Operations
• Zero Emission Bus Maintenance
• Financial Management
• Zero Emission Bus Procurement
• Zero Emission Bus Policies and Regulations
• Planning for ZEB Operation

link West Coast Center of Excellence in Zero Emission Technology
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Workforce Mini-Guides

These six workforce development mini-guides are designed to help develop and implement successful strategies to address the critical workforce shortages seen across the public transportation industry. They cover these topics: advancing awareness of transit careers; creating internships and apprenticeships; recruiting and hiring transit workers; serving the underserved in the workforce; onboarding, training, and retaining workers; and building a transit curriculum.

American Public Transportation Association

April 2023

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An October 2022 survey conducted by APTA revealed that 96 percent of transit agencies of all sizes are experiencing workforce challenges, and 84 percent said these shortages are impacting their ability to provide service. APTA developed these mini-guides building on their 2021 Transit Workforce Readiness Guide and combining industry insights and stories, case studies, lessons learned, and best practices.

link Workforce Mini-Guides
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Youth Apprenticeship Access and Success in Rural Communities

In rural communities, widely dispersed populations face a multitude of access challenges. Faced with a declining talent pool, lower educational achievement, and rising poverty rates caused by the Covid-19 pandemic, there is an urgent need to prepare young people in rural areas for high-demand careers.

WorkforceGPS

August 2024

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In rural communities, widely dispersed populations face a multitude of access challenges. Faced with a declining talent pool, lower educational achievement, and rising poverty rates caused by the Covid-19 pandemic, there is an urgent need to prepare young people in rural areas for high-demand careers.

As part of the Implementing Workforce Programs for Rural Youth series, this webinar, hosted by the Office of Apprenticeship, focused on best practices and creative solutions for increasing pre-apprenticeship and youth apprenticeship access, enrollment, retention, and program completion for young people in rural areas. Featured youth apprenticeship intermediaries and partners shared their accomplishments in developing youth apprenticeship opportunities in rural areas, establishing networks of support, and best utilizing available resources to ensure pre-and youth apprenticeship success.

MODERATOR(S)
  • Maisha Meminger, Manpower Analyst , Division of Youth Services, U.S. Department of Labor, Employment and Training Administration
PRESENTER(S)
  • Vanessa Bennett, Associate Director, Center for Apprenticeship & Work-Based Learning, Jobs for the Future
  • Zach Boren Senior Policy Program Manager, Urban Institute
  • Bhavani Arabandi, Senior Research Associate, Urban Institute
  • Jacqueline Rayfield, Policy Analyst, Urban Institute

link Link to Webinar Recording and Supplemental Documents
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Advancing Opportunities for Women through Apprenticeship: A Case-Based Resource Guide

The Advancing Opportunities for Women through Apprenticeship case-based resource guide provides a framework for meaningful expansion of apprenticeship programs for women. The guide includes case studies on four high-quality pre-apprenticeship and apprenticeship programs in a range of industry sectors.

Department of Labor

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The case studies were developed through on-site visits to the program locations; interviews with program staff, partners, and current and former participants; and a review of program materials and data. They provide information and insights related to partnership development, program design, and outcomes that outline how pre-apprenticeship and apprenticeship programs can help women access family-sustaining jobs and quality career pathways. The guide identifies common strategies across the four programs to help others learn how to create programs that successfully open pathways to in-demand jobs for women through apprenticeships.

link Advancing Opportunities for Women through Apprenticeship
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Apprentice Trailblazer Initiative

The Apprentice Trailblazer Initiative is designed to create a national network of apprentices and apprenticeship graduates to feature their stories and hear their perspectives, show how Registered Apprenticeships increase opportunities, and bring awareness to other career seekers who may be interested in becoming apprentices. 

Department of Labor; ApprenticeshipUSA

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link Apprentice Trailblazer Initiative link Apprentice Trailblazer Initiative Fact Sheet
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Apprenticeship Start-up Summary

These summaries outline the steps to tailor an effective Registered Apprenticeship (RA) program. These steps can be completed in order or, in some cases, concurrently. Apprenticeship programs are customizable to meet the employers’ skill requirements.

ProgressWorx

April 2023

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If the workforce for the occupation to be registered as an apprenticeship is represented by a labor union, the employer and union would register the program as an Individual Joint program. If the workforce is not represented, the program would be registered as an Individual Non-Joint program by the employer.

pdf Individual Joint Sponsorship Start Up Template pdf Individual Non-Joint Start Up Template
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ATTAIN Bus Maintenance Apprenticeship Webinar

This ATTAIN webinar focused on bus maintenance apprenticeship programs and featured Milwaukee County Transit System/Amalgamated Transit Union Local 998 and Jacksonville Transit Authority/International Association of Machinists and Aerospace Workers Lodge 759. Panelists from these transit agencies and labor unions outlined the development process and the final structure of their apprenticeship programs while highlighting how this strategy was implemented and why it works, offering benefits for both the agency and the workforce.

Transit Workforce Center

May 2025

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This ATTAIN webinar focused on bus maintenance apprenticeship programs and featured Milwaukee County Transit System/Amalgamated Transit Union Local 998 and Jacksonville Transit Authority/International Association of Machinists and Aerospace Workers Lodge 759. Panelists from these transit agencies and labor unions outlined the development process and the final structure of their apprenticeship programs while highlighting how this strategy was implemented and why it works, offering benefits for both the agency and the workforce.

pdf ATTAIN Bus Maintenance 2025 meeting slides
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