Resource Center

The Transit Workforce Center is pleased to host a curated collection of publications and other materials to assist stakeholders engaged in transit workforce development. The Resource Center includes case studies, training materials, research reports, and other materials of interest, including publications produced by federal government agencies, transit organizations, and independent research entities. Resources may be filtered by topic, resource type, and transit mode. This TWC blog post explains how to use the Resource Center.

We are continuing to update the Resource Center regularly. Please contact us via the Request Help menu option if you would like assistance using the Resource Center or are looking for resources on a particular topic. We also welcome suggestions of topics or specific resources to add.

Content in external resources linked from the Resource Center is solely the responsibility of the resource authors and does not necessarily reflect the perspectives of or endorsement by the Transit Workforce Center.

Found 89 results for "mentor"
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Making Connections 2022 – Engines to Inverters: Preparing Technicians for ZEB Deployment

This session about working with ZEB technologies was presented as part of TWC’s Making Connections 2022 transit workforce conference in December, 2022.

Transit Workforce Center

December 2022

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Session Summary: As transit agencies integrate zero-emission technologies into their fleet, many are experiencing difficulties in preparing their frontline workforce to properly maintain and operate the equipment. In this workshop, panelists explored lessons learned, best practices, and available resources to upskill their technician and maintenance workforce and prepare the future frontline workers to safely and effectively work with ZEB technologies. Presentations by industry experts, early-adopters, and successful rollouts offered insight for an audience seeking guidance on first steps and follow-through.

Moderators
  • James Hall: Program Manager, Technical Training – International Transportation Learning Center/Transit Workforce Center
  • Lisa Jerram: Director of Bus Operations and New Vehicle Technologies – American Public Transportation Association
Speakers
  • Joseph Gamez: Assistant Chief Maintenance Officer Maintenance Training – New York City Transit, Department of Buses
  • Walter Kirkland: Service Manager – StarMetro Tallahassee
  • Obed Mejia: Senior Bus Equipment Instructor – Los Angeles County Metropolitan Transportation Authority

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National Transit Frontline Worker Recruitment Campaign

Across the United States, whether large, small, urban, rural, or tribal, transit agencies are facing the challenge of recruiting and retaining drivers, mechanics, and technicians who can operate and maintain the buses of our public transit systems.  To help support local transit efforts, TWC is developing the #ConnectingMyCommunity national frontline worker recruitment campaign, coordinated with the Federal Transit Administration (FTA) and industry, labor, and community partners from around the country.

Transit Workforce Center

July 2022

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Rail Signals Training Content and Standards

An overview of ITLC’s signals training course  (2 modules—level 100 and 200)​.

International Transportation Learning Center

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Training Syllabus to Instruct/Prepare for the ASE Transit Bus Electrical/Electronics Test

This Recommended Practice provides guidelines for establishing a standardized bus maintenance training related to the ASE certification program syllabus for the electrical/electronics systems used in transit buses and coaches.

American Public Transportation Association

October 2016

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Training Partnerships That Work: An Emerging National Network

Training Partnerships That Work provides vivid summaries of successful labor-management training partnerships at sites across the country. The cases included here represent unique training partnerships. Most importantly, they illustrate how labor and management can work together successfully on issues of training, and provide valuable lessons for other industries facing the problem of retiring baby boomers and inadequate capacity to train replacement workers.

International Transportation Learning Center

February 2010

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Quality Training Pays: Training Investment Pays for Itself Six Times Over

You never know how well you are doing until you find metrics with which you can measure outcomes. The Transportation Learning Center has capitalized on this insight through a series of in-depth research reports chronicling work by labor-management partnerships in Philadelphia, PA and Albany, NY. This fact sheet outlines these findings and shows a substantial return on training investment.

International Transportation Learning Center

June 2011

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Training for New Technologies Workshop

This slide presentation is from the “Training for New Technologies” workshop held during the International Transportation Learning Center’s Making Connections conference held on October 26, 2017.

International Transportation Learning Center

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Transit Maintenance Mentoring Guidebook

The purpose of this report is to serve as a guidebook, offering information that transit agencies can use to establish mentoring as a training method with guidance, suggestions, and examples to implement or expand upon existing mentoring programs. It is based on a generic mentoring guidebook developed by the USDOT, modified and enhanced to reflect transit maintenance applications.

International Transportation Learning Center

November 2012

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