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twc@transportcenter.orgResource Center
The Transit Workforce Center is pleased to host a curated collection of publications and other materials to assist stakeholders engaged in transit workforce development. The Resource Center includes case studies, training materials, research reports, and other materials of interest, including publications produced by federal government agencies, transit organizations, and independent research entities. Resources may be filtered by topic, resource type, and transit mode. This TWC blog post explains how to use the Resource Center.
We are continuing to update the Resource Center regularly. Please contact us via the Request Help menu option if you would like assistance using the Resource Center or are looking for resources on a particular topic. We also welcome suggestions of topics or specific resources to add.
Content in external resources linked from the Resource Center is solely the responsibility of the resource authors and does not necessarily reflect the perspectives of or endorsement by the Transit Workforce Center.
CLEAR
Upskilling Frontline Workers: Three Strategies to Future-Proof your Workforce
This report outlines next practices in upskilling, including internal training, apprenticeship, and tuition assistance that will help your organization to be more productive and resilient for the future.
UpSkill America & Institute for Corporate Productivity (i4cp)
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The rapid advancement and proliferation of technology increases the need for accelerated and continuous workforce development. Prioritizing the upskilling of frontline workers requires a variety of educational programs, and there is no single answer to the upskilling challenge. Still, UpSkill America and the Institute for Corporate Productivity (i4cp) created this report of best practices that can help any organization become more productive and resilient via a skilled workforce.
Read the brief to learn more about next practices in upskilling, including internal training, apprenticeship, and tuition assistance that will help any organization to be more productive and resilient for the future.
College-to-Jobs Initiative: Policy and Practice Series
With these webinars and stakeholder briefs, the Project on Workforce aims to increase attention and investment in college-to-career transitions and show how colleges can better deliver on economic prosperity.
The Project on Workforce
TOPICS: Apprenticeship, Career Pathways, Hiring and Recruitment, Mentorship, Trainer and Mentor Development, Training
The Project on Workforce released new recommendations for educators, employers, and policymakers on how to improve college-to-jobs connections. With these webinars and stakeholder briefs, they aim to increase attention and investment in college-to-career transitions and show how colleges can better deliver on economic prosperity.
ATTAIN Bus Maintenance Apprenticeship Webinar
This recording of TWC’s American Transit Training and Apprenticeship Innovators Network (ATTAIN) meeting features short presentations and an interactive discussion with Fairfax County Connector/Amalgamated Transit Union (ATU) Local 689 and Metro Transit/ATU Local 1005 on the development and operation of bus maintenance apprenticeship programs.
Transit Workforce Center
June 2024
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Enjoy this recorded convening of TWC’s American Transit Training and Apprenticeship Innovators Network (ATTAIN) comprised of several engaging presentations that highlight apprenticeship programs across the nation, followed by interactive discussions with Fairfax County Connector/Amalgamated Transit Union (ATU) Local 689 and Metro Transit/ATU Local 1005 on the development of mentorship and apprenticeship programs, how they work, and the benefits they can offer agencies and their workforce.
Below, you can find the link to the full slideshow used in the meeting.
APTA’s Workforce Clearinghouse
APTA’s Workforce Clearinghouse connects users with convenient access to industry materials, stories, and recommended practices to help advance awareness of transit careers and further educate the workforce.
American Public Transportation Association (APTA)
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Case Study: Golden Gate Transit & Amalgamated Transit Union Local 1575
Marin County, California-based Golden Gate Transit (GGT) operates commuter bus lines in four Bay Area counties, including San Francisco. Like many agencies, GGT has struggled with operator recruitment and retention. To address these challenges, the agency and the union representing operators, Amalgamated Transit Union Local 1575, formed a labor-management partnership, the Workforce Investment Network (WIN). The WIN partnership has implemented bus operator mentorship, apprenticeship, and pre-apprenticeship programs; formed partnerships with educational institutions and community groups; and identified opportunities to remove particular barriers to entry for job seekers.
Transit Workforce Center
February 2024
TOPICS: Apprenticeship, Career Pathways, Community Engagement, Hiring and Recruitment, Labor-Management Partnerships, Mentorship, Policy and Planning, Trainer and Mentor Development, Training, Workforce Shortage
Read Rich Diaz’s Transit Career Story on the TWC Blog to learn more.
View the full case study below:
Lesson Planning Webinar: Basics to Best Practices
Have you ever been tasked with developing or delivering a class and didn’t know where to start? Do you have a class that isn’t engaging learners and you don’t know why? On September 26, 2023, TWC hosted an informative webinar on Lesson Planning basics and best practices with award winning author and advisor on all things training, Dr. Chuck Hodell. We took a high-level look at Lesson Planning for those new to training, as well as discussed how to overcome inherent challenges and best practices for transit trainers.
Transit Workforce Center
September 2023
TOPICS: Trainer and Mentor Development, Training
Violence in the Transit Workplace – Prevention, Response and Recovery (Train the Trainer)
The goal of this course is to provide participants with knowledge and skills to deliver training to transit agency personnel on how to prevent, respond to, and recover from workplace violence. Prevention methods covered include implementing system and personal security measures, recognizing and reporting the warning signs of potentially violent behavior and using effective interpersonal skills for dealing with different, difficult and dangerous people.
National Transit Institute
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You can register for the course with the Rutgers University Noncredit Course Catalog & Registration System.
Assault Awareness and Prevention for Transit Operators (Train the Trainer)
This virtual course will provide transit agency instructional staff with the support necessary to deliver the Assault Awareness and Prevention course within their agencies. Each registered participant will receive an electronic instructor package that will include an instructor guide, course slides, instructor notes, and the participant workbook. Participants will be able to deliver the training to provide transit bus operators with knowledge and skills to reduce the likelihood of assault incidents.
National Transit Institute
January 2023
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You can register for the course with the Rutgers University Noncredit Course Catalog & Registration System. The direct delivery course for operators can be found here.