Resource Center

The Transit Workforce Center is pleased to host a curated collection of publications and other materials to assist stakeholders engaged in transit workforce development. The Resource Center includes case studies, training materials, research reports, and other materials of interest, including publications produced by federal government agencies, transit organizations, and independent research entities. Resources may be filtered by topic, resource type, and transit mode. This TWC blog post explains how to use the Resource Center.

We are continuing to update the Resource Center regularly. Please contact us via the Request Help menu option if you would like assistance using the Resource Center or are looking for resources on a particular topic. We also welcome suggestions of topics or specific resources to add.

Content in external resources linked from the Resource Center is solely the responsibility of the resource authors and does not necessarily reflect the perspectives of or endorsement by the Transit Workforce Center.

clear icon CLEAR
Found 90 results for "mentor"
RESOURCE TYPE: | TRANSIT MODE:

ATTAIN Bus Operator Apprenticeship Meeting

This recorded meeting of the ATTAIN Bus Operator Committee serves as a resource for transit industry stakeholders and includes presentations on apprenticeship and case studies of successful programs across the country.

Transit Workforce Center

May 2023

TOPICS: , , , ,

LEARN MORE

The American Transit Training and Apprenticeship Innovators Network (ATTAIN), run by the Transit Workforce Center (TWC), is a peer network created for transit agencies and labor unions to explore new apprenticeship programs or enhance existing programs for their frontline workforce.

pdf ATTAIN Bus Operator 2023 Slides
LEARN MORE
RESOURCE TYPE: | TRANSIT MODE:

Attracting, Retaining, and Developing the 2030 Transportation Workforce

This report provides a guide with specific strategies and action plans to help agencies identify and address workforce needs through 2030 and beyond.

National Cooperative Highway Research Program

October 2022

TOPICS: , , , , ,

LEARN MORE

State departments of transportation are responsible for providing a safe, efficient, and effective transportation system of infrastructure and services. To meet these responsibilities, transportation agencies need a highly skilled workforce with the expertise required to identify and address current transportation needs while also being prepared to address the challenges of the future.

Contributor(s): National Academies of Sciences, Engineering, and Medicine; Transportation Research Board; National Cooperative Highway Research Program; Candace Blair Cronin; Allison Alexander; Grace Arnold; Juan Carlos Batarse; Kelly Dray; Sasha Iliev; Jessica Jenkins; Erik Smallwood; Rachel Smart; Jake Streng; Mara Campbell; Susan Gallagher; Tyler Reeb; Tom O’Brien; Glenn McRae

link Attracting, Retaining, and Developing the 2030 Transportation Workforce
LEARN MORE
RESOURCE TYPE: | TRANSIT MODE:

Case Management and Coaching for Pre-Apprentices and Apprentices

Working with pre-apprentices and apprentices requires a combination of case management and coaching. This webinar provides the fundamentals of case management and coaching and teaches a framework for effective service delivery. This session also focuses on the use of assessments for productive service planning, quality program documentation and team communication for successful handoffs.

Workforce GPS

August 2024

TOPICS: , , , ,

LEARN MORE

Working with pre-apprentices and apprentices requires a combination of case management and coaching. This webinar provides the fundamentals of case management and coaching and teaches a framework for effective service delivery. This session also focuses on the use of assessments for productive service planning, quality program documentation and team communication for successful handoffs.

MODERATOR(S)
  • Luis Roig, Contracting Officer’s Representative, Office of Apprenticeship, U.S. Department of Labor Employment and Training Administration
PRESENTER(S)
  • Amy Landesman, Grantee Coach, ICF
  • Valerie Taylor, Grantee Coach, ICF

link Link to Webinar Recording and Supplemental Documents
LEARN MORE
RESOURCE TYPE: | TRANSIT MODE: ,

Case Study: Golden Gate Transit & Amalgamated Transit Union Local 1575

Marin County, California-based Golden Gate Transit (GGT) operates commuter bus lines in four Bay Area counties, including San Francisco. Like many agencies, GGT has struggled with operator recruitment and retention. To address these challenges, the agency and the union representing operators, Amalgamated Transit Union Local 1575, formed a labor-management partnership, the Workforce Investment Network (WIN). The WIN partnership has implemented bus operator mentorship, apprenticeship, and pre-apprenticeship programs; formed partnerships with educational institutions and community groups; and identified opportunities to remove particular barriers to entry for job seekers.

Transit Workforce Center

February 2024

TOPICS: , , , , , , , , ,

LEARN MORE

Read Rich Diaz’s Transit Career Story on the TWC Blog to learn more.

View the full case study below:

link GGT and ATU Local 1575 Case Study
LEARN MORE
RESOURCE TYPE: | TRANSIT MODE:

Case Study: Mentoring in the Paratransit Setting

In Ohio, Greater Cleveland Regional Transit Authority (GCRTA) and Amalgamated Transit Union (ATU) Local 268 have pioneered a structured mentoring program for paratransit operators. This “mini case study” focuses on their lessons learned from its first two years.

Transit Workforce Center

September 2024

TOPICS: , , ,

LEARN MORE

“Someone to Rely On”

Mentoring programs are growing more common across transit agencies in the U.S., but most of them are specific to fixed-route operators and technicians. In Ohio, Greater Cleveland Regional Transit Authority (GCRTA) and Amalgamated Transit Union (ATU) Local 268 have pioneered a structured mentoring program for paratransit operators, as well as fixed-route operators. This “mini case study” focuses on the paratransit mentoring program, including lessons learned from its first two years.

link Link to Case Study
LEARN MORE
RESOURCE TYPE: , | TRANSIT MODE:

College-to-Jobs Initiative: Policy and Practice Series

With these webinars and stakeholder briefs, the Project on Workforce aims to increase attention and investment in college-to-career transitions and show how colleges can better deliver on economic prosperity.

The Project on Workforce

TOPICS: , , , , ,

LEARN MORE

The Project on Workforce released new recommendations for educators, employers, and policymakers on how to improve college-to-jobs connections. With these webinars and stakeholder briefs, they aim to increase attention and investment in college-to-career transitions and show how colleges can better deliver on economic prosperity.

link College-to-Jobs Initiative page
LEARN MORE
RESOURCE TYPE: , , | TRANSIT MODE:

Community Transportation Association of America (CTAA)

CTAA is a nationally recognized expert in rural, small urban, tribal and specialized transportation services. Founded by a small group of community transportation professionals in 1989, organizations and individuals have joined CTAA as members to share strategies, receive training and certification specific to their needs, advance policy and legislative priorities, and improve mobility options in their communities.

Community Transportation Association of America

TOPICS: , , ,

LEARN MORE

CTAA members get discounted access to all CTAA training and certification programs – including the annual Community Transportation EXPO and other CTAA Events – and help set the training and certification class agenda with opportunities to suggest and develop new courses and sessions.

link CTAA website
LEARN MORE
RESOURCE TYPE: , ,

Creating and Editing Instructional Videos to Engage Learners

Beyond the traditional classroom environment, one way transit trainers can enhance delivery is through video instruction. This recorded webinar demonstrates Filmora™, an affordable and easy-to-use platform that helps you create video instruction modules.

This is one of several skill booster events held by the International Transportation Learning Center (ITLC).

International Transportation Learning Center

November 2020

TOPICS: ,

LEARN MORE

Please see video below.

pdf Tips for Creating Instructional Videos
LEARN MORE