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twc@transportcenter.orgResource Center
The Transit Workforce Center is pleased to host a curated collection of publications and other materials to assist stakeholders engaged in transit workforce development. The Resource Center includes case studies, training materials, research reports, and other materials of interest, including publications produced by federal government agencies, transit organizations, and independent research entities. Resources may be filtered by topic, resource type, and transit mode. This TWC blog post explains how to use the Resource Center.
We are continuing to update the Resource Center regularly. Please contact us via the Request Help menu option if you would like assistance using the Resource Center or are looking for resources on a particular topic. We also welcome suggestions of topics or specific resources to add.
Content in external resources linked from the Resource Center is solely the responsibility of the resource authors and does not necessarily reflect the perspectives of or endorsement by the Transit Workforce Center.
CLEAR
Mentoring: A Tool for Employee Engagement & Retention
APTA’s podcast, The Transit Authority, presents a two-part series on mentoring. The Santa Clara Valley Transportation Authority (VTA) and Greater Cleveland Regional Transit Authority (GCRTA) will discuss their partnerships with ATU to build and manage successful mentoring programs and how mentoring is a critical tool for knowledge transfer and positive work culture.
American Public Transportation Association
January 2024
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Peer Mentoring Program Increases Retention and Decreases Absences of New Drivers
This case study from APTA’s Passenger Transport presents findings from the mentorship program at Greater Cleveland Regional Transit Authority (GCRTA). GCRTA and ATU local 268 launched their Positive Impact Program, a peer mentoring program that has seen impacts on retention and absenteeism within its first nine months.
American Public Transportation Association
October 2023
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The High Road to Public Transit
This report provides a project overview of the high road training partnership (HRTP) in California between Santa Clara Valley Transportation Authority (VTA) and ATU Local 265 and the formation of California Transit Works (CTW).
California Workforce Development Board
June 2019
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ATTAIN Rail and Facilities Apprenticeship Meeting
This recorded meeting of the ATTAIN Rail and Facilities Committee serves as a resource for transit industry stakeholders and includes presentations on apprenticeship and case studies of successful programs across the country.
Transit Workforce Center
September 2023
TOPICS: Apprenticeship, Career Pathways, Community Engagement, Funding Opportunities, Labor-Management Partnerships, Mentorship
Apprentice Trailblazer Initiative
The Apprentice Trailblazer Initiative is designed to create a national network of apprentices and apprenticeship graduates to feature their stories and hear their perspectives, show how Registered Apprenticeships increase opportunities, and bring awareness to other career seekers who may be interested in becoming apprentices.
Department of Labor; ApprenticeshipUSA
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Driver Recruitment and Retention Strategies
This blog post from the National Aging and Disability Transportation Center discusses recruitment and retention strategies for transit agencies, particularly in regard to older and disabled workers in the face of industry-wide labor shortages. It includes examples of successful partnerships and effective mentoring programs.
National Aging and Disability Transportation Center
July 2023
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Expanding Apprenticeship for Individuals with Disabilities
This landing page features a variety of resources aimed at providing information, ideas, tools, and practices for supporting individuals with disabilities in apprenticeship programs. The resources include specific programs, toolkits and guides, outreach and background materials, and research.
WorkforceGPS
June 2023
TOPICS: Apprenticeship, Community Engagement, Mentorship
Bus Operators—New Strategies for Maintaining the Workforce
This webinar discusses the ideas, best practices, and resources that will enable transit agencies to better plan, implement, and assess their operator workforce management programs as described in the Bus Operator Workforce Management: Practitioner’s Guide. Presenters discussed workforce needs assessment, recruitment, selection and on-boarding, training, mentoring, and retention and motivation.
Transit Cooperative Research Program
March 2023
TOPICS: Apprenticeship, Hiring and Recruitment, Mentorship, Policy and Planning, Retention, Workforce Shortage
Webinar agenda and presenters
- Bus operator training and retention – Xinge Wang, International Transportation Learning Center
- Lessons from Florida – Trish Collins, Pinellas Suncoast Transit Authority
- Lessons from the Midwest – George F. Fields, Greater Cleveland Regional Transit Authority
- Question and answer session moderated by Robert Puentes, Eno Center for Transportation