Resource Center

The Transit Workforce Center is pleased to host a curated collection of publications and other materials to assist stakeholders engaged in transit workforce development. The Resource Center includes case studies, training materials, research reports, and other materials of interest, including publications produced by federal government agencies, transit organizations, and independent research entities. Resources may be filtered by topic, resource type, and transit mode. This TWC blog post explains how to use the Resource Center.

We are continuing to update the Resource Center regularly. Please contact us via the Request Help menu option if you would like assistance using the Resource Center or are looking for resources on a particular topic. We also welcome suggestions of topics or specific resources to add.

Content in external resources linked from the Resource Center is solely the responsibility of the resource authors and does not necessarily reflect the perspectives of or endorsement by the Transit Workforce Center.

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Found 90 results for "mentor"
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Expanding Apprenticeship for Individuals with Disabilities

This landing page features a variety of resources aimed at providing information, ideas, tools, and practices for supporting individuals with disabilities in apprenticeship programs. The resources include specific programs, toolkits and guides, outreach and background materials, and research.

WorkforceGPS

June 2023

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link Expanding Apprenticeship for Individuals with Disabilities
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Intelligent Transport Podcast: Discussing the creation of ‘Mentors Moving Metro’

“Mentors Moving Metro” is a partnership between Metro and the Amalgamated Transit Union (ATU) Local 587 that will match experienced operators with new, part-time operators for six to 12 months. In this podcast discussion, Metro’s Director of Bus Operations, Phil DeVault, and transit operator and ATU member, Patrick Brady, talk about how “Mentors Moving Metro” is helping foster relationships and provide knowledge that can only come those who have been “in the seat.” They discussed the origins of the program, how mentors can be a morale boost for operators, and how it can foster greater interaction between operators and  management. They finished the podcast by discussing their vision on developing it from a mentorship program to an apprenticeship program for drivers joining Metro in the future.

Intelligent Transport

March 2024

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link Intelligent Transport Podcast: Discussing the creation of ‘Mentors Moving Metro’
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Latinos in Transit Membership Guide

Latinos in Transit is committed to empowering professionals in the transit industry to achieve leadership roles by advancing opportunities for workforce development, mentorship, networking, and education. The LIT Membership Guide explains membership levels and benefits, as well as programming, access, participation, opportunities, and more.

Latinos in Transit

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link LIT Membership Guide
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Lunch & Learn: Youth Careers in Transit – Exploring a World of Opportunity

This is Part 4 of Iyai’s 6-part 2023 Transportation/Mobility Career Awareness Lunch and Learn series. This webinar is co-sponsored with the International Transportation Learning Center / Transit Workforce Center. This webinar features presenters at various stages of their transit careers discussing their work and their own career pathways, engaging in an interactive discussion with the audience.

introducing youth to American infrastructure; International Transportation Learning Center/Transit Workforce Center

May 2023

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Program: Iyai’s Dr. Beverly Scott and TWC’s Shayna Gleason present an overview of the program series and career landscape, followed by participants talking about their work and careers.  Speakers include: 

  • Marvin Alfred, President, Amalgamated Transit Union (ATU) Local 113 (Toronto);
  • Kyisha Bond, mechanic apprentice, IndyGo (Indianapolis),
  • Inez Evans, President and CEO, IndyGo (Indianapolis);
  • Andrew Falotico, Health and Safety Representative, ATU Local 113 (Toronto);
  • Desiree Patrice, Deputy Chief of Capital Transformation, MBTA (Boston). 

After the presentations, Karen Philbrick from the Mineta Transportation Institute facilitates a conversation between the audience and presenters.

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Making a Positive Impact: GCRTA and ATU Local 268’s Operator Mentoring Program

This video provides an overview of the Greater Cleveland Regional Transit Authority (GCRTA) and Amalgamated Transit Union (ATU) Local 268 operator mentoring program. Incorporating the voices of frontline workers, it explains the benefits of mentoring that GCRTA has realized and provides a window into how the program developed.

Greater Cleveland Regional Transit Authority, Amalgamated Transit Union Local 268

February 2024

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link "Making a Positive Impact" Video
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Making Connections 2024 – How Do Technicians Learn? Exploring Successful Approaches for Developing Skills

This session about training transit technicians was presented as part of TWC’s Making Connections 2024 transit workforce conference in November, 2024.

Transit Workforce Center

November 2024

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Session Description: This session delved into the most effective methods for training technicians to maintain today’s fleets of complex technology. We focused on proven strategies, such as starting with the fundamentals and progressing to hands-on training. Additionally, we discussed the value of mentorship and apprenticeship to facilitate the retention of the trained frontline workforce.

Moderator:

  • Jason Macumber: Senior Advisor of Workforce Development and Technology – International Transportation Learning Center / Transit Workforce Center

Speakers:

  • Russell Anderson: Director Bus Maintenance Training – California Transit Works!
  • Staci Hanna: Maintenance Training Manager – TriMet
  • Brian Markey: Chief Executive Officer – Custom Training Aids Inc.

pdf MC24 How Techs Learn slides
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Making Connections 2024 – Mentoring – Innovative Models and Best Practices

This session about innovative mentoring models was presented as part of TWC’s Making Connections 2024 transit workforce conference in November, 2024.

Transit Workforce Center

November 2024

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Session Description: An Increasing number of transit agencies across the country have begun mentorship programs to support the frontline workforce and facilitate the sharing of knowledge and skills from experienced workers to new employees. These programs offer many benefits, including improved rates of retention and absenteeism, stronger relationships between the workforce and management, and better employee morale. During this session, attendees learned how transit agencies are incorporating innovative models to tap into the full potential of mentorship programs. Panelists described the positive changes that have resulted from mentorship programs and how they are incorporating new and innovative applications and approaches to multiply these benefits.

Moderator: 

  • George Fields: Deputy General Manager, Human Resources – Greater Cleveland Regional Transit Authority

Speakers:

  • Ida Marshall: Senior Talent Acquisition Manager – Greater Cleveland Regional Transit Authority
  • Wendy V. Talley: Director, Training & Employee Development – Greater Cleveland Regional Transit Authority
  • Reginald Howard: President – Amalgamated Transit Union Local 788 (St. Louis)
  • Trenise Winters: Assistant Executive Director – Bi-State Development/Metro Transit (St. Louis)
  • Maurice Beard: Sr. Workforce Development Advisor – International Transportation Learning Center / Transit Workforce Center
  • Karitsa Holdzkom: Senior Policy Analyst – International Transportation Learning Center / Transit Workforce Center

pdf MC24 Innovative Mentoring Models slides
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Making Connections 2024 – Successful Models for Career Awareness, Outreach, and Recruitment in Our Varied Communities

This session about national and agency-level workforce datasets was presented as part of TWC’s Making Connections 2024 transit workforce conference in November, 2024.

Transit Workforce Center

November 2024

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Session Description: Consistent with FTA’s strategic goal of driving workforce recruitment, this session explored successful models and strategies for increasing awareness of transit careers among potential workers. Presenters also focused on approaches to recruiting and retaining individuals from varied backgrounds, emphasizing engagement with the communities transit serves. Through discussions of hands-on initiatives, mentoring and training programs, and partnerships between transit agencies and community organizations, this session explored various ways transit systems can create sustainable pipelines to attract and retain talent from communities of different sizes and demographics.

Moderator: 

  • David Stephen: Senior Communications Specialist – International Transportation Learning Center / Transit Workforce Center

Speakers:

  • Scott Joiner: Senior Manager, Talent Acquisition – Bi-State Development/Metro Transit (St. Louis)
  • Adam Parast: Enterprise and Strategic Initiatives Lead – King County Metro (WA)
  • Antonio Pollard: Organizer – Amalgamated Transit Union Local 689 (DC)
  • Dan Stoffer: Manager, Bus Instruction – Metro Transit (MN)
  • Jaymi Swarbrick: Director of Human Resources – Merrimack Valley Transit (MeVa – MA)
  • Trenise Winters: Assistant Executive Director – Bi-State Development/Metro Transit (St. Louis)

pdf MC24 Successful Models for Career Awareness slides
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