Resource Center

The Transit Workforce Center is pleased to host a curated collection of publications and other materials to assist stakeholders engaged in transit workforce development. The Resource Center includes case studies, training materials, research reports, and other materials of interest, including publications produced by federal government agencies, transit organizations, and independent research entities. Resources may be filtered by topic, resource type, and transit mode. This TWC blog post explains how to use the Resource Center.

We are continuing to update the Resource Center regularly. Please contact us via the Request Help menu option if you would like assistance using the Resource Center or are looking for resources on a particular topic. We also welcome suggestions of topics or specific resources to add.

Content in external resources linked from the Resource Center is solely the responsibility of the resource authors and does not necessarily reflect the perspectives of or endorsement by the Transit Workforce Center.

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Found 90 results for "mentor"
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ATTAIN Bus Operator Apprenticeship Meeting

TWC’s American Transit Training and Apprenticeship Innovators Network (ATTAIN) met on May 17, 2024 to discuss bus operator apprenticeship. Check out the recording for short presentations from transit peers across the country and an engaging and interactive discussion about the development of bus operator mentorship and apprenticeship programs, how they work, and the benefits they offer.

Transit Workforce Center

May 2024

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pdf ATTAIN Bus Operator 2024 Slides
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ATTAIN Bus Operator Mentorship and Apprenticeship May Webinar

Panelists from Star Transit (TX), WeGo and ATU Local 1235 (TN), and NJ TRANSIT and ATU Local 819 each described their recent success in starting a bus operator mentorship program. These agencies offered unique perspectives and insights due to the relative size of their workforce and the different scales at which they operate. This webinar showed examples of programs with both represented and non-represented workers. TWC team members facilitated a panel discussion and an audience Q&A.

Transit Workforce Center

May 2026

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link Webinar Slides
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ATTAIN Bus Operator Mentorship and Apprenticeship Webinar

This webinar featured presenters from Greater Richmond Transit Company (GRTC)/ATU Local 1220 in Virginia and Champaign-Urbana Mass Transit District (MTD) in Illinois.

Transit Workforce Center

July 2025

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This webinar featured presenters from Greater Richmond Transit Company (GRTC)/ATU Local 1220 in Virginia and Champaign-Urbana Mass Transit District (MTD) in Illinois.

  • GRTC and ATU Local 1220 partnered to implement a mentorship program for their bus operators that launched in 2024. Presenters will describe that process, how the program has grown, and the benefits that it has provided.
  • MTD launched its bus operator mentorship program in 2023 and has tracked metrics showing the program’s impact. Responding to both quantitative measures and qualitative feedback and observations, MTD is working to restructure the program to better meet the needs of the transit agency and the bus operators participating in the program as mentees or mentors.

link Webinar Slides link Webinar Recording
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ATTAIN Rail and Facilities Apprenticeship Meeting

This recorded meeting of the ATTAIN Rail and Facilities Committee serves as a resource for transit industry stakeholders and includes presentations on apprenticeship and case studies of successful programs across the country.

Transit Workforce Center

September 2023

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To learn more, please visit our dedicated ATTAIN and apprenticeship page.

pdf ATTAIN Rail and Facilities 2023 Slides
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Attracting and Retaining Women in the Transportation Industry

This study synthesizes previously conducted research and identifies additional research needed to attract, promote, and retain women in the transportation industry, particularly emphasizing the importance of community-orientation and mentoring.

Mineta Transportation Institute

February 2019

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link Attracting and Retaining Women in the Transportation Industry
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Bus Operator Workforce Management: Practitioner’s Guide

This report is a practitioner’s guide that provides recommendations and resources enabling transit agencies to better assess, plan, and implement their operator workforce management programs. A link to a related TRB webinar is also included.

Transit Cooperative Research Program

August 2023

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Contributor(s): National Academies of Sciences, Engineering, and Medicine; Transportation Research Board; Transit Cooperative Research Program; Robert Puentes; Philip Plotch; Brianne Eby; Paul Lewis; Karitsa Holdzkom; Xinge Wang; Douglas Nevins; Kenyon Corbett; Melissa Huber

link Bus Operator Workforce Management: Practitioner’s Guide link Related TRB Webinar
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Bus Operators—New Strategies for Maintaining the Workforce

This webinar discusses the ideas, best practices, and resources that will enable transit agencies to better plan, implement, and assess their operator workforce management programs as described in the Bus Operator Workforce Management: Practitioner’s Guide. Presenters discussed workforce needs assessment, recruitment, selection and on-boarding, training, mentoring, and retention and motivation.

Transit Cooperative Research Program

March 2023

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Webinar agenda and presenters

  1. Bus operator training and retention – Xinge Wang, International Transportation Learning Center
  2. Lessons from Florida – Trish Collins, Pinellas Suncoast Transit Authority
  3. Lessons from the Midwest – George F. Fields, Greater Cleveland Regional Transit Authority
  4. Question and answer session moderated by Robert Puentes, Eno Center for Transportation

link Bus Operators—New Strategies for Maintaining the Workforce
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Driver Recruitment and Retention Strategies

This blog post from the National Aging and Disability Transportation Center discusses recruitment and retention strategies for transit agencies, particularly in regard to older and disabled workers in the face of industry-wide labor shortages. It includes examples of successful partnerships and effective mentoring programs.

National Aging and Disability Transportation Center

July 2023

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link Driver Recruitment and Retention Strategies
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