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twc@transportcenter.orgResource Center
The Transit Workforce Center is pleased to host a curated collection of publications and other materials to assist stakeholders engaged in transit workforce development. The Resource Center includes case studies, training materials, research reports, and other materials of interest, including publications produced by federal government agencies, transit organizations, and independent research entities. Resources may be filtered by topic, resource type, and transit mode. This TWC blog post explains how to use the Resource Center.
We are continuing to update the Resource Center regularly. Please contact us via the Request Help menu option if you would like assistance using the Resource Center or are looking for resources on a particular topic. We also welcome suggestions of topics or specific resources to add.
Content in external resources linked from the Resource Center is solely the responsibility of the resource authors and does not necessarily reflect the perspectives of or endorsement by the Transit Workforce Center.
CLEAR
Tool for Measuring the Cost of Turnover
This Cost of Turnover Tool is a simple, “back of the envelope” calculator to help estimate how much it costs to replace staff. The tool can be useful for transit agencies looking to understand the costs of a low retention rate, or those looking to calculate the return-on-investment of mentoring or apprenticeship programs.
Aspen Institute
March 2019
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Lunch & Learn: Youth Careers in Transit – Exploring a World of Opportunity
This is Part 4 of Iyai’s 6-part 2023 Transportation/Mobility Career Awareness Lunch and Learn series. This webinar is co-sponsored with the International Transportation Learning Center / Transit Workforce Center. This webinar features presenters at various stages of their transit careers discussing their work and their own career pathways, engaging in an interactive discussion with the audience.
introducing youth to American infrastructure; International Transportation Learning Center/Transit Workforce Center
May 2023
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Program: Iyai’s Dr. Beverly Scott and TWC’s Shayna Gleason present an overview of the program series and career landscape, followed by participants talking about their work and careers. Speakers include:
- Marvin Alfred, President, Amalgamated Transit Union (ATU) Local 113 (Toronto);
- Kyisha Bond, mechanic apprentice, IndyGo (Indianapolis),
- Inez Evans, President and CEO, IndyGo (Indianapolis);
- Andrew Falotico, Health and Safety Representative, ATU Local 113 (Toronto);
- Desiree Patrice, Deputy Chief of Capital Transformation, MBTA (Boston).
After the presentations, Karen Philbrick from the Mineta Transportation Institute facilitates a conversation between the audience and presenters.
Apprenticeship Start-up Summary
These summaries outline the steps to tailor an effective Registered Apprenticeship (RA) program. These steps can be completed in order or, in some cases, concurrently. Apprenticeship programs are customizable to meet the employers’ skill requirements.
ProgressWorx
April 2023
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If the workforce for the occupation to be registered as an apprenticeship is represented by a labor union, the employer and union would register the program as an Individual Joint program. If the workforce is not represented, the program would be registered as an Individual Non-Joint program by the employer.
Bus Operator Workforce Management: Practitioner’s Guide
This report is a practitioner’s guide that provides recommendations and resources enabling transit agencies to better assess, plan, and implement their operator workforce management programs. A link to a related TRB webinar is also included.
Transit Cooperative Research Program
August 2023
TOPICS: Apprenticeship, Career Pathways, Hiring and Recruitment, Labor-Management Partnerships, Low-No, Mentorship, Policy and Planning, Retention, Safety and Health, Training, Workforce Shortage
Contributor(s): National Academies of Sciences, Engineering, and Medicine; Transportation Research Board; Transit Cooperative Research Program; Robert Puentes; Philip Plotch; Brianne Eby; Paul Lewis; Karitsa Holdzkom; Xinge Wang; Douglas Nevins; Kenyon Corbett; Melissa Huber
The Power of Partnership: Automotive Technology/Collision Career Technical Education Program
This multimedia case study details an internship program developed by the Central Ohio Transit Authority (COTA) and Transport Workers Union (TWU) Local 208. This resource contains a brief written summary, presentation slides, and video of a COTA-TWU Local 208 presentation.
Transit Workforce Center; Central Ohio Transit Authority (COTA); Transport Workers Union Local 208
June 2022
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To meet its need for vehicle maintenance technicians, COTA leadership partnered with TWU Local 208 and Columbus City Schools to provide a Vehicle Maintenance Internship Program, helping students already enrolled in an automotive program to develop additional technology competencies and prepare them for entry level positions. The COTA Vehicle Maintenance Internship Program provides career technical center high school students who have completed their junior year in a participating career-technical program the opportunity to work as paid interns in the Vehicle Maintenance Department at COTA. Students receive classroom training, hands-on training, laboratory experiences, and are partnered with mentors in preparation to enter the workforce as entry level automotive/collision technologies service technicians. From this foundation, COTA has now established a state-registered pre-apprenticeship and apprenticeship program to support vehicle technician hiring, retention, and workforce development.
Training and Apprenticeships to Address Transit Workforce Gaps
This piece, penned by Jack Clark of the International Transportation Learning Center (ITLC), explores the role of training and apprenticeship programs in meeting workforce needs in transit, with a focus on operators. It discusses a few leading examples of apprenticeship programs in transit, as well as the role of mentorship in a strong apprenticeship program.
Eno Center for Transporation
August 2019
TOPICS: Apprenticeship, Career Pathways, Mentorship, Training
Santa Clara Valley Transportation Authority (VTA) Joint Workforce Investment Program
This case study examines the Joint Workforce Investment (JWI), established in 2006, which is a joint labor management partnership between the Santa Clara Valley Transportation Authority (VTA) and the Amalgamated Transit Union Local 265 (ATU). It includes discussion of three primary programs brought together under the JWI initiative: the Maintenance Career Ladders Training Project (MCLTP), New Operator/Mentor Pilot Project, and Health and Wellness Project.
ICF International
TOPICS: Hiring and Recruitment, Labor-Management Partnerships, Mentorship, Program Evaluation and ROI, Safety and Health, Training
Attracting and Retaining Women in the Transportation Industry
This study synthesizes previously conducted research and identifies additional research needed to attract, promote, and retain women in the transportation industry, particularly emphasizing the importance of community-orientation and mentoring.