Peer Mentoring Program Increases Retention and Decreases Absences of New Drivers

Peer Mentoring Program Increases Retention and Decreases Absences of New Drivers

American Public Transportation Association

October 2023

This case study from APTA’s Passenger Transport presents findings from the mentorship program at Greater Cleveland Regional Transit Authority (GCRTA). GCRTA and ATU local 268 launched their Positive Impact Program, a peer mentoring program that has seen impacts on retention and absenteeism within its first nine months.