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twc@transportcenter.orgResource Center
The Transit Workforce Center is pleased to host a curated collection of publications and other materials to assist stakeholders engaged in transit workforce development. The Resource Center includes case studies, training materials, research reports, and other materials of interest, including publications produced by federal government agencies, transit organizations, and independent research entities. Resources may be filtered by topic, resource type, and transit mode. This TWC blog post explains how to use the Resource Center.
We are continuing to update the Resource Center regularly. Please contact us via the Request Help menu option if you would like assistance using the Resource Center or are looking for resources on a particular topic. We also welcome suggestions of topics or specific resources to add.
Content in external resources linked from the Resource Center is solely the responsibility of the resource authors and does not necessarily reflect the perspectives of or endorsement by the Transit Workforce Center.
Bus Operators in Crisis
TransitCenter’s report, entitled Bus Operators in Crisis: The Steady Deterioration of One of Transit’s Most Essential Jobs, and How Agencies Can Turn Things Around, analyzes the nationwide phenomenon of bus operator shortages and advocates for enhanced job quality in the occupation.
TransitCenter
July 2022
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This resource also includes a link to a webinar hosted in July, 2022 presenting information from the report and slides from the webinar.
Bus Operators in Crisis Webinar Slides
Webinar: Operators in Crisis: How Did We Get Here?
Bus Operators in Crisis Report
How to Improve EV Battery Performance in Cold Weather
This article provides advice and recommendations to transit agencies for maintaining electric vehicle battery performance in cold weather.
Government Fleet
July 2022
TOPICS: Low-No
Traction Power Training Consortium
The International Transportation Learning Center (ITLC) organizes multiple national training consortia to develop standards-based national training courseware for frontline occupations in public transportation organizations.
Launched by the ITLC in March 2020, the Traction Power Training develops introductory and advanced instruction-ready and interactive courses on traction power maintenance that build on APTA-approved and industry-recognized training standards. Course topics include: worker safety, troubleshooting traction power systems, power distribution, substations, overhead and third rail power distribution, and lifting and rigging operations.
International Transportation Learning Center
TOPICS: Safety and Health, Training
National Transit Frontline Worker Recruitment Campaign
Across the United States, whether large, small, urban, rural, or tribal, transit agencies are facing the challenge of recruiting and retaining drivers, mechanics, and technicians who can operate and maintain the buses of our public transit systems. To help support local transit efforts, TWC is developing the #ConnectingMyCommunity national frontline worker recruitment campaign, coordinated with the Federal Transit Administration (FTA) and industry, labor, and community partners from around the country.
Transit Workforce Center
July 2022
TOPICS: Apprenticeship, Career Pathways, Community Engagement, Hiring and Recruitment, Labor-Management Partnerships, Low-No, Retention, Safety and Health, Trainer and Mentor Development, Training
Mentor Training
This workshop is designed for employees or journeyworkers designated as mentors to support on-the-job learning for apprenticeship programs. The content includes a review of mentor roles, an introduction to learning styles, and role playing exercises for the participants to practice what they learned.
Transit Workforce Center
TOPICS: Mentorship, Trainer and Mentor Development, Training
This workshop is designed for employees or journeyworkers designated as mentors to support on-the-job learning for apprenticeship programs. The content includes a review of mentor roles, an introduction to learning styles, and a facilitated discussion about communication and problem solving. The second half of the workshop includes role playing exercises for the participants to practice what they learned. The instructor leads the participants through a structured review of that experience and review of the mentoring concepts presented. The program acknowledges the wisdom of the mentors and encourages them to view themselves as ambassadors for the apprenticeship and advocates for the apprentices.
Please follow the link below for additional details and to submit a mentor training request.
The Power of Partnership: Automotive Technology/Collision Career Technical Education Program
This multimedia case study details an internship program developed by the Central Ohio Transit Authority (COTA) and Transport Workers Union (TWU) Local 208. This resource contains a brief written summary, presentation slides, and video of a COTA-TWU Local 208 presentation.
Transit Workforce Center; Central Ohio Transit Authority (COTA); Transport Workers Union Local 208
June 2022
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To meet its need for vehicle maintenance technicians, COTA leadership partnered with TWU Local 208 and Columbus City Schools to provide a Vehicle Maintenance Internship Program, helping students already enrolled in an automotive program to develop additional technology competencies and prepare them for entry level positions. The COTA Vehicle Maintenance Internship Program provides career technical center high school students who have completed their junior year in a participating career-technical program the opportunity to work as paid interns in the Vehicle Maintenance Department at COTA. Students receive classroom training, hands-on training, laboratory experiences, and are partnered with mentors in preparation to enter the workforce as entry level automotive/collision technologies service technicians. From this foundation, COTA has now established a state-registered pre-apprenticeship and apprenticeship program to support vehicle technician hiring, retention, and workforce development.
Transit Manager’s Toolkit: Driver Recruitment, Training, and Retention
This toolkit from National RTAP introduces both requirements and suggested practices in driver recruiting/hiring, retention/motivation, and training. It includes information about federal requirements, how to create a positive work environment, and training standards.
National Rural Transit Assistance Program
May 2022
TOPICS: Hiring and Recruitment, Retention, Training
Who Rules Transit?
This report examines who makes key decisions at transit agencies and who is affected by these decisions. The report provides case studies of agencies that have taken steps to give transit riders and workers more power in the decision-making process.
TransitCenter
April 2022
TOPICS: Community Engagement, Policy and Planning