Resource Center
The Transit Workforce Center is pleased to host a curated collection of publications and other materials to assist stakeholders engaged in transit workforce development. The Resource Center includes case studies, training materials, research reports, and other materials of interest, including publications produced by federal government agencies, transit organizations, and independent research entities. Resources may be filtered by topic, resource type, and transit mode. This TWC blog post explains how to use the Resource Center.
We are continuing to update the Resource Center regularly. Please contact us via the Request Help menu option if you would like assistance using the Resource Center or are looking for resources on a particular topic. We also welcome suggestions of topics or specific resources to add.
Content in external resources linked from the Resource Center is solely the responsibility of the resource authors and does not necessarily reflect the perspectives of or endorsement by the Transit Workforce Center.

Expanding Apprenticeship: Return on Investment (ROI)
This is the landing page for Apprenticeship ROI resources on the WorkforceGPS website (sponsored by the Employment and Training Administration of the US Department of Labor). It is updated periodically and includes recent publications released as part of the evaluation of the American Apprenticeship Initiative. These resources attest to the value of apprenticeship programs for organizations and for workers.
WorkforceGPS
November 2022
TOPICS: Apprenticeship, Program Evaluation and ROI

Employers can support workers’ economic mobility and their own bottom lines
This article provides a concise description of several strategies employers can use to create clear advancement pathways in their workplaces, which will help attract and retain quality candidates. It discusses research around what modern-day employees are looking for in a workplace and a position. It also links to a related article, which provides an overview of the framework created by Jobs for the Future (JFF) to describe the components of a good job.
WorkRise
November 2022
TOPICS: Career Pathways, Community Engagement, Hiring and Recruitment, Policy and Planning, Retention, Training

ITLC Signals Training Consortium
The International Transportation Learning Center (ITLC) organizes multiple national training consortia to develop standards-based national training courseware for frontline occupations in public transportation organizations.
In 2013, public transportation agencies and unions across the country came together to form the National Signals Maintenance Training Consortium. They were driven to create a full set of standardized national courseware to support training and apprenticeship programs for signal maintainers. Since then, over 70 signals maintenance subject matter experts from 26 member agencies and unions have worked with instructional systems designers from the ITLC to create a comprehensive training program for signal maintainers.
International Transportation Learning Center
November 2022
TOPICS: Safety and Health, Training

Electric Vehicle Maintenance Best Practices
This best practice spotlight article on electric vehicle maintenance provides recommended practices and case studies from transit agencies that have successfully implemented these vehicles into their fleets.
National RTAP, Shared-Use Mobility Center (SUMC), and Transit Workforce Center (TWC)
November 2022
TOPICS: Low-No, Safety and Health, Training

Online Learning and Learning Technologies Webinar
On October 25, 2022, TWC hosted an exciting webinar that explores online training, best practices in training delivery, and exciting trends in online technology for the transit industry.
Transit Workforce Center
October 2022
TOPICS: Training

Building Pathways to Infrastructure Careers: Framework for Preparing an Infrastructure Workforce
This resource provides a framework for all workforce stakeholders, including infrastructure project leads, to engage the public workforce system in implementing the Bipartisan Infrastructure Law with strong workforce commitments and proven strategies that produce high-quality education, training, and employment opportunities for all workers.
U.S. Department of Labor, Employment and Training Administration
October 2022
TOPICS: Apprenticeship, Career Pathways, Community Engagement, Hiring and Recruitment, Labor-Management Partnerships, Low-No, Policy and Planning, Procurement, Retention, Training

How to Maintain a Frontline Workforce in 2022
This blog post considers steps taken by transit agencies in New York City and San Diego in order to bolster and maintain their frontline workforces in the aftermath of the pandemic and years of labor shortages in the transit industry.
TransitCenter
October 2022
TOPICS: Hiring and Recruitment, Retention
This blog post considers steps taken by transit agencies in New York City and San Diego in order to bolster and maintain their frontline workforces in the aftermath of the pandemic and years of labor shortages in the transit industry. The post describes actions like increasing wages, easing CDL requirements, and increasing recruitment efforts.

Transit Workforce Shortage: Root Causes, Potential Solutions, and the Road Ahead
This Interim Findings Report from APTA synthesizes findings about the transit industry workforce shortage from a survey of transit agencies and background research into the macro causes of the shortage.
American Public Transportation Association
October 2022
LEARN MORE
Public transit providers across North America face a shortage of operators and mechanics during a period of economic instability and reshuffling exacerbated by the COVID-19 pandemic. However, agencies’ ability to respond to the worker shortage has been hampered by inadequate information about its causes and effects. The Transit Workforce Shortage Study builds a framework for APTA, its members, and its partner organizations to better understand the workforce shortage’s causes and provides best practices for recruiting, hiring, and retaining transit operations workers. The study is comprised of two phases. This document, the Interim Findings Report, synthesizes the findings from Phase 1, which included a survey of transit agencies and background research into the macro causes of the shortage.
This report was followed by a full synthesis report and toolkit.