Resource Center

The Transit Workforce Center is pleased to host a curated collection of publications and other materials to assist stakeholders engaged in transit workforce development. The Resource Center includes case studies, training materials, research reports, and other materials of interest, including publications produced by federal government agencies, transit organizations, and independent research entities. Resources may be filtered by topic, resource type, and transit mode. This TWC blog post explains how to use the Resource Center.

We are continuing to update the Resource Center regularly. Please contact us via the Request Help menu option if you would like assistance using the Resource Center or are looking for resources on a particular topic. We also welcome suggestions of topics or specific resources to add.

Content in external resources linked from the Resource Center is solely the responsibility of the resource authors and does not necessarily reflect the perspectives of or endorsement by the Transit Workforce Center.

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Bus Operator Workforce Management: Practitioner’s Guide

This report is a practitioner’s guide that provides recommendations and resources enabling transit agencies to better assess, plan, and implement their operator workforce management programs. A link to a related TRB webinar is also included.

Transit Cooperative Research Program

August 2023

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Contributor(s): National Academies of Sciences, Engineering, and Medicine; Transportation Research Board; Transit Cooperative Research Program; Robert Puentes; Philip Plotch; Brianne Eby; Paul Lewis; Karitsa Holdzkom; Xinge Wang; Douglas Nevins; Kenyon Corbett; Melissa Huber

link Bus Operator Workforce Management: Practitioner’s Guide link Related TRB Webinar
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Lunch & Learn: Youth Careers in Transit – Exploring a World of Opportunity

This is Part 4 of Iyai’s 6-part 2023 Transportation/Mobility Career Awareness Lunch and Learn series. This webinar is co-sponsored with the International Transportation Learning Center / Transit Workforce Center. This webinar features presenters at various stages of their transit careers discussing their work and their own career pathways, engaging in an interactive discussion with the audience.

introducing youth to American infrastructure; International Transportation Learning Center/Transit Workforce Center

May 2023

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Program: Iyai’s Dr. Beverly Scott and TWC’s Shayna Gleason present an overview of the program series and career landscape, followed by participants talking about their work and careers.  Speakers include: 

  • Marvin Alfred, President, Amalgamated Transit Union (ATU) Local 113 (Toronto);
  • Kyisha Bond, mechanic apprentice, IndyGo (Indianapolis),
  • Inez Evans, President and CEO, IndyGo (Indianapolis);
  • Andrew Falotico, Health and Safety Representative, ATU Local 113 (Toronto);
  • Desiree Patrice, Deputy Chief of Capital Transformation, MBTA (Boston). 

After the presentations, Karen Philbrick from the Mineta Transportation Institute facilitates a conversation between the audience and presenters.

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ATTAIN Bus Operator Apprenticeship Meeting

This recorded meeting of the ATTAIN Bus Operator Committee serves as a resource for transit industry stakeholders and includes presentations on apprenticeship and case studies of successful programs across the country.

Transit Workforce Center

May 2023

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The American Transit Training and Apprenticeship Innovators Network (ATTAIN), run by the Transit Workforce Center (TWC), is a peer network created for transit agencies and labor unions to explore new apprenticeship programs or enhance existing programs for their frontline workforce.

pdf ATTAIN Bus Operator 2023 Slides
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ATTAIN Bus Maintenance Apprenticeship Meeting

The American Transit Training and Apprenticeship Innovators Network (ATTAIN), run by the Transit Workforce Center (TWC), is a peer network created for transit agencies and labor unions to explore new apprenticeship programs or enhance existing programs for their frontline workforce. This recorded meeting of the ATTAIN Bus Maintenance Committee serves as a resource for transit industry stakeholders and includes presentations on apprenticeship and case studies of successful programs across the country.

Transit Workforce Center

March 2023

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pdf ATTAIN Bus Maintenance Apprenticeship Slides
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Bus Operators—New Strategies for Maintaining the Workforce

This webinar discusses the ideas, best practices, and resources that will enable transit agencies to better plan, implement, and assess their operator workforce management programs as described in the Bus Operator Workforce Management: Practitioner’s Guide. Presenters discussed workforce needs assessment, recruitment, selection and on-boarding, training, mentoring, and retention and motivation.

Transit Cooperative Research Program

March 2023

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Webinar agenda and presenters

  1. Bus operator training and retention – Xinge Wang, International Transportation Learning Center
  2. Lessons from Florida – Trish Collins, Pinellas Suncoast Transit Authority
  3. Lessons from the Midwest – George F. Fields, Greater Cleveland Regional Transit Authority
  4. Question and answer session moderated by Robert Puentes, Eno Center for Transportation

link Bus Operators—New Strategies for Maintaining the Workforce
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ATTAIN Rail/Signals/Traction Power and Facilities/Elevator-Escalator Committees Meeting

This recorded meeting of the ATTAIN committees for Rail/Signals/Traction Power and Facilities/Elevator-Escalator serves as a resource for transit industry stakeholders and includes presentations on apprenticeship and case studies of successful programs across the country.

Transit Workforce Center

September 2022

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The American Transit Training and Apprenticeship Innovators Network (ATTAIN), run by the Transit Workforce Center (TWC), is a peer network created for transit agencies and labor unions to explore new apprenticeship programs or enhance existing programs for their frontline workforce.

pdf ATTAIN Rail/Signals/Traction Power and Facilities/Elevator-Escalator slides
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Bus Operators in Crisis

TransitCenter’s report, entitled Bus Operators in Crisis: The Steady Deterioration of One of Transit’s Most Essential Jobs, and How Agencies Can Turn Things Around, analyzes the nationwide phenomenon of bus operator shortages and advocates for enhanced job quality in the occupation.

TransitCenter

July 2022

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This resource also includes a link to a webinar hosted in July, 2022 presenting information from the report and slides from the webinar.

pdf Bus Operators in Crisis Webinar Slides link Webinar: Operators in Crisis: How Did We Get Here? link Bus Operators in Crisis Report
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Here to Stay: Black, Latina, and Afro-Latina Women in Construction Trades Apprenticeships and Employment

This brief discusses the experiences of early career Black, Latina, and Afro Latina women in the trades. The COVID crisis has put a spotlight on the concentration of Black, Latina, and Afro-Latina women in low-wage jobs, including in many essential healthcare and retail jobs. The skilled construction trades have given many women an alternative to the poorly paid jobs in the service sector that many had to turn to before finding the trades. Skilled construction trades provide opportunities to build careers that are both challenging and fulfilling, pay a family sustaining wage with benefits, and can be accessed through ‘learn as you earn’ apprenticeships.

Chicago Women in the Trades; Institute for Women's Policy Research

March 2021

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link Here to Stay: Black, Latina, and Afro-Latina Women in Construction Trades Apprenticeships and Employment
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