Bus Operators—New Strategies for Maintaining the Workforce

Bus Operators—New Strategies for Maintaining the Workforce

Transit Cooperative Research Program

March 2023

This webinar discusses the ideas, best practices, and resources that will enable transit agencies to better plan, implement, and assess their operator workforce management programs as described in the Bus Operator Workforce Management: Practitioner’s Guide. Presenters discussed workforce needs assessment, recruitment, selection and on-boarding, training, mentoring, and retention and motivation.

Webinar agenda and presenters

1. Bus operator training and retention – Xinge Wang, International Transportation Learning Center
2. Lessons from Florida – Trish Collins, Pinellas Suncoast Transit Authority
3. Lessons from the Midwest – George F. Fields, Greater Cleveland Regional Transit Authority
4. Question and answer session moderated by Robert Puentes, Eno Center for Transportation