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twc@transportcenter.orgResource Center
The Transit Workforce Center is pleased to host a curated collection of publications and other materials to assist stakeholders engaged in transit workforce development. The Resource Center includes case studies, training materials, research reports, and other materials of interest, including publications produced by federal government agencies, transit organizations, and independent research entities. Resources may be filtered by topic, resource type, and transit mode. This TWC blog post explains how to use the Resource Center.
We are continuing to update the Resource Center regularly. Please contact us via the Request Help menu option if you would like assistance using the Resource Center or are looking for resources on a particular topic. We also welcome suggestions of topics or specific resources to add.
Content in external resources linked from the Resource Center is solely the responsibility of the resource authors and does not necessarily reflect the perspectives of or endorsement by the Transit Workforce Center.
Battery Electric Buses—State of the Practice
This report documents current practices of transit systems in the planning, procurement, infrastructure installation, operation, and maintenance of battery electric buses (BEBs). The synthesis is intended for transit agencies that are interested in understanding the potential benefits and challenges associated with the introduction and operation of BEBs.
Transit Cooperative Research Program
March 2018
TOPICS: Low-No, Procurement
Contributor(s): National Academies of Sciences, Engineering, and Medicine; Transportation Research Board; Transit Cooperative Research Program Synthesis Program; Synthesis Program; Transit Cooperative Research Program; Jason Hanlin; Darby Reddaway; Julia Lane
Bus Maintenance Apprenticeship Framework
The Bus Maintenance Apprenticeship Framework was developed by the National Bus Maintenance Apprenticeship Committee and approved by the U.S. DOL. It is a competency based framework that includes all of the tasks an apprentice should be able to demonstrate as a result of the training. Tasks are based on the ASE task list and APTA training standards. It is only a guide, locations can add or remove tasks to suit their individual operations.
The framework spreadsheet was developed by ITLC as a more in-depth and customizable version of the Bus Maintenance Apprenticeship Framework. Note the various tabs at the bottom for each Job Function.
International Transportation Learning Center; The Urban Institute
January 2018
TOPICS: Apprenticeship, Low-No, Training
TCRP Research Report 199: Transit Technical Training (Volumes 1 & 2)
TCRP Research Report 199: Transit Technical Training is a two-volume set that presents guidance on technical training programs and the implementation of those for transportation agencies.
The report’s first volume, Guide to Applying Best Practices and Sharing Resources, documents the best models of technical training programs serving U.S. and international transportation agencies and related industries.
The second volume, Guide to Overcoming Barriers to Implementing Best and Innovative Training, provides public transportation agencies with best practices, strategies, and resources to assist with the implementation of effective and innovative training programs and techniques for frontline employees.
Transit Cooperative Research Program (TCRP)
January 2018
TOPICS: Apprenticeship, Safety and Health, Training
Knowledge Management Resource to Support Strategic Workforce Development for Transit Agencies
TRB’s Transit Cooperative Research Program (TCRP) Research Report 194: Knowledge Management Resource to Support Strategic Workforce Development for Transit Agencies explores the importance of knowledge management (KM), which is an organization’s process for collecting, storing, and sharing organizational information and knowledge, and provides guidance on implementing KM strategies in transit agencies. In addition, the guidance includes action plans for developing particular aspects of KM, analysis of KM strategies at several transit agencies, and a catalog of KM technology tools and resources.
Transit Cooperative Research Program (TCRP)
January 2018
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Training for New Technologies Workshop
This slide presentation is from the “Training for New Technologies” workshop held during the International Transportation Learning Center’s Making Connections conference held on October 26, 2017.
International Transportation Learning Center
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Transit Coach Operator Competency-Based Framework
This is the full Competency-Based Occupational Framework for Registered Apprenticeship for transit coach operator/bus operators.
The Urban Institute & International Transportation Learning Center
August 2017
TOPICS: Apprenticeship, Low-No, Training
Addressing Difficult Customer Situations
This report considers issues surrounding difficult customers or passengers and the variety of circumstances that can arise when they utilize transit system facilities or vehicles. It identifies current practices used by transit agencies to prevent, prepare for, and deal with these incidents, including training programs for operators and other staff.
Transit Cooperative Research Program
March 2017
TOPICS: Policy and Planning, Safety and Health, Training
Contributor(s): National Academies of Sciences, Engineering, and Medicine; Transportation Research Board; Transit Cooperative Research Program Synthesis Program; Synthesis Program; Transit Cooperative Research Program; Joel M. Volinski
Successful Practices and Training Initiatives to Reduce Accidents and Incidents at Transit Agencies
TRB’s Transit Cooperative Research Program (TCRP) Synthesis 126: Successful Practices and Training Initiatives to Reduce Accidents and Incidents at Transit Agencies documents current practices and training initiatives, including bus operator training and retraining programs that have been effective in reducing accidents and incidents at transit agencies. The study also focuses on other system approaches that have been implemented to address safety hazards. These approaches include various technology applications, infrastructure modifications, and programs and initiatives such as driver incentive programs and close call/near miss reporting.
Transit Cooperative Research Program (TCRP) & CUTR
January 2017
TOPICS: Safety and Health, Training