1-855-888-NTWC (6892)
twc@transportcenter.orgResource Center
The Transit Workforce Center is pleased to host a curated collection of publications and other materials to assist stakeholders engaged in transit workforce development. The Resource Center includes case studies, training materials, research reports, and other materials of interest, including publications produced by federal government agencies, transit organizations, and independent research entities. Resources may be filtered by topic, resource type, and transit mode. This TWC blog post explains how to use the Resource Center.
We are continuing to update the Resource Center regularly. Please contact us via the Request Help menu option if you would like assistance using the Resource Center or are looking for resources on a particular topic. We also welcome suggestions of topics or specific resources to add.
Content in external resources linked from the Resource Center is solely the responsibility of the resource authors and does not necessarily reflect the perspectives of or endorsement by the Transit Workforce Center.
Programs to Expand the Skilled, Technical Transportation Workforce
Programs to Expand the Skilled, Technical Transportation Workforce: Proceedings of a Workshop summarizes the Workforce held in September 2024 at the National Academies of Sciences Building in Washington, DC. The workshop was sponsored by the Federal Transit Administration and the National Science Foundation and brought together experts and educators across academia, government, and industry.
National Academies of Sciences Engineering and Medicine
March 2025
TOPICS: Apprenticeship, Career Pathways, Community Engagement, Hiring and Recruitment, Policy and Planning, Workforce Shortage
Fostering AI-Ready Building & Moving CTE Pipelines
This report explores how current and projected developments in AI are revolutionizing building and moving occupations, the potential exposure of building and moving occupations to AI-driven workforce automation, and how building and moving career and technical education providers can prepare their learners for a workplace increasingly shaped by AI technologies.
Advance CTE
March 2025
TOPICS: Career Pathways, Policy and Planning, Retention, Training
Public Transportation Safety Certification Program (PTSCTP)
The Public Transportation Safety Certification Program, provided by the Transportation Safety Institute (TSI) and supported by the Federal Transit Administration (FTA), covers the minimum requirements to enhance the technical proficiency of safety personnel who work in the rail transit industry.
U.S. Department of Transportation
February 2025
TOPICS: Safety and Health, Training
The Public Transportation Safety Certification Program, provided by the Transportation Safety Institute (TSI) and supported by the Federal Transit Administration (FTA), covers the minimum requirements to enhance the technical proficiency of safety personnel who work in the rail transit industry. Two groups are required to complete the PTSCTP training:
- State Safety Oversight Agency personnel and contractors who conduct safety audits and examinations of rail transit systems
- Rail transit agency personnel and contractors who are directly responsible for safety oversight
Bus transit agency personnel and contractors who are directly responsible for safety oversight are not required but encouraged to participate in PTSCTP.
Latinos in Transit Membership Guide
Latinos in Transit is committed to empowering professionals in the transit industry to achieve leadership roles by advancing opportunities for workforce development, mentorship, networking, and education. The LIT Membership Guide explains membership levels and benefits, as well as programming, access, participation, opportunities, and more.
Latinos in Transit
LEARN MORE
Understanding Absenteeism in Public Transport Operations
Absenteeism has been a persistent problem that can directly impact an organization’s ability to meet the demands of providing service. Factors such as operator job satisfaction, the attractiveness of the profession to current and future workers, and the evolving attitudes towards work all contribute to absenteeism playing a role in workforce availability. Several APTA members participated in a global study on operator absenteeism. The result is a report which aims to describe the causes and impact of absenteeism, while identifying action plans that organizations can use to address the issue. This report was developed by the International Association of Public Transport (UITP).
American Public Transportation Association
February 2025
TOPICS: Policy and Planning, Retention, Workforce Shortage
Understanding the Prevalence of Mental Health and Behavioral Distress in Transit Assaults
This research aims to better understand the prevalence of mental health and behavioral distress in transit assaults and present corresponding targeted response and mitigation methods to reduce victimization trends. It includes a literature review, a data presentation and overview of reported public transit assault-related events, an examination of the contributing factors to those events, and documentation of 10 transit agency case studies. It discusses various approaches and strategies that transit agencies have used to prepare transit vehicle operators and other frontline workers to better recognize mental health presentations and engage appropriately. The research team gathered additional data from case study sites, including the methods used to address assault-related challenges and the successful community engagement and partnerships. The report provides findings and policy and practice recommendations.
Mineta Transportation Institute
February 2025
TOPICS: Policy and Planning, Retention, Safety and Health
Understanding the Prevalence of Mental Health and Behavioral Distress in Transit Assaults and Presenting Targeted Response and Mitigation Methods to Reduce Victimization Trends
This research aims to better understand the prevalence of mental health and behavioral distress in transit assaults and present corresponding targeted response and mitigation methods to reduce victimization trends. It includes a literature review, a data presentation and overview of reported public transit assault-related events, an examination of the contributing factors to those events, and documentation of 10 transit agency case studies. It discusses various approaches and strategies that transit agencies have used to prepare transit vehicle operators and other frontline workers to better recognize mental health presentations and engage appropriately. It also highlights evidence-based practices that transit agencies can use to better prepare their systems and provide tools employees can use to better communicate with individuals who may be having mental health-related episodes. The research team gathered additional data from case study sites, including the methods used to address assault-related challenges and the successful community engagement and partnerships. The report provides findings and policy and practice recommendations.
The Role of Mentorship in Registered Apprenticeship Programs
This E-learning module introduces how mentorship is essential to registered apprenticeship programs. Best practices for selecting, training, and supporting mentors are included to support registered apprenticeship program sponsors and participating employers.
Registered Apprenticeship Academy
January 2025
LEARN MORE
This E-learning module introduces how mentorship is essential to registered apprenticeship programs. Best practices for selecting, training, and supporting mentors are included to support registered apprenticeship program sponsors and participating employers. The objectives for this course are:
- Identify the responsibilities of sponsors to provide mentorship.
- Describe the role of mentors.
- Recognize why mentorship is important to a successful registered apprenticeship program.
- Employ strategies for mentorship to create a culture of support and guidance for workers throughout their registered apprenticeship.
The Seven Key Elements of All Registered Apprenticeship Programs
Registered Apprenticeship is an industry-driven pathway to high-quality careers where employers can develop and prepare their future workforce, and individuals can obtain paid work experience; progressive wage increases; classroom instruction; and a portable, nationally recognized credential. The U.S. Department of Labor recently updated the way we describe Registered Apprenticeship Programs to reflect the worker safety elements embedded in those programs.
Workforce GPS
January 2025
LEARN MORE
Registered Apprenticeship is an industry-driven pathway to high-quality careers where employers can develop and prepare their future workforce, and individuals can obtain paid work experience; progressive wage increases; classroom instruction; and a portable, nationally recognized credential. The U.S. Department of Labor recently updated the way we describe Registered Apprenticeship Programs to reflect the worker safety elements embedded in those programs.