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twc@transportcenter.orgResource Center
The Transit Workforce Center is pleased to host a curated collection of publications and other materials to assist stakeholders engaged in transit workforce development. The Resource Center includes case studies, training materials, research reports, and other materials of interest, including publications produced by federal government agencies, transit organizations, and independent research entities. Resources may be filtered by topic, resource type, and transit mode. This TWC blog post explains how to use the Resource Center.
We are continuing to update the Resource Center regularly. Please contact us via the Request Help menu option if you would like assistance using the Resource Center or are looking for resources on a particular topic. We also welcome suggestions of topics or specific resources to add.
Building a Sustainable Workforce in the Public Transportation Industry—A Systems Approach
TRB’s Transit Cooperative Research Program (TCRP) Report 162: Building a Sustainable Workforce in the Public Transportation Industry—A Systems Approach provides a guidebook that addresses contemporary issues in workforce development, retention, and attraction, and public transportation image management.
The guidebook provides practical tools to transit agencies on a variety of workforce issues including workforce strategies that enhance organizational processes, performance metrics to evaluate the impact of workforce strategies, image management techniques that improve perceptions of the public transportation industry, and benchmarking processes that allow for continuous organizational improvement.
The guidebook is separated into modules that may be used independently or together in the form of the fully integrated guidebook.
Transit Cooperative Research Program (TCRP)
January 2013
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Transit Maintenance Mentoring Guidebook
The purpose of this report is to serve as a guidebook, offering information that transit agencies can use to establish mentoring as a training method with guidance, suggestions, and examples to implement or expand upon existing mentoring programs. It is based on a generic mentoring guidebook developed by the USDOT, modified and enhanced to reflect transit maintenance applications.
International Transportation Learning Center
November 2012
TOPICS: Apprenticeship, Diversity, Equity, Inclusion, and Access, Mentorship, Trainer and Mentor Development
Transit Green Jobs Training Partnership
The Department of Labor selected the Transportation Learning Center as a Green Jobs funds recipient because the Center has been at the forefront of addressing the issue of insufficient training in the transit industry and building constructive partnerships between labor and management to address this critical issue. The grant succeeded in creating new training approaches and providing training to thousands of workers in key transit occupations, with a consistent focus on greening the economy and our communities.
The Green Jobs Training Partnership is built on the Center’s successful model of creating and supporting labor-management partnerships to plan and deliver transit training that provides instruction based on national standards. The Partnerships plan and carry out training, to help transit employees obtain the skills they need to stay current in an industry that is ever changing.
International Transportation Learning Center
August 2012
TOPICS: Training
Bus Operator Restroom Use Case Study
In collaboration with the Bus Operator National Joint Training Standards Committee, the International Transportation Learning Center developed this Bus Operator Restroom Use report, a case study and compendium of practitioner resources on restroom use, including a history of restroom use policy at Minneapolis Metro Transit. The resources in this report also include a model community restroom licensing agreement, route-specific restroom locations chart, and example collective bargaining language.
International Transportation Learning Center
January 2012
TOPICS: Retention, Safety and Health, Training
Practices for Wayside Rail Transit Worker Protection
TRB’s Transit Cooperative Research Program (TCRP) Synthesis 95: Practices for Wayside Rail Transit Worker Protection is designed to highlight knowledge, practice, lessons learned, and gaps in information related to wayside rail transit worker protection programs.
Transit Cooperative Research Program (TCRP)
January 2012
TOPICS: Safety and Health, Training
Addendum to the APTA Recommended Practice for Transit Bus Operator Training
This addendum was created by the Joint Labor Management National Bus Operator Standards Committee in Seattle, WA on October 12-14th 2011. This addendum was created to be considered for addition into the APTA RP for Transit Bus Operator Training.
Joint Labor Management National Bus Operator Standards Committee
October 2011
TOPICS: Safety and Health, Training
The original recommended practice document is also available on the Resource Center, here.
Method and Processes for Transit Training Metrics and Return on Investment
This guidebook was developed by the ITLC to help transit agencies determine benefits and return on investment (ROI) stemming from their training programs.
International Transportation Learning Center
September 2011
TOPICS: Program Evaluation and ROI
Dialogue for Women in Blue-Collar Transportation Careers
This short summary report describes unique challenges and recommendations regarding women in blue-collar positions in transportation.