Resource Center
The Transit Workforce Center is pleased to host a curated collection of publications and other materials to assist stakeholders engaged in transit workforce development. The Resource Center includes case studies, training materials, research reports, and other materials of interest, including publications produced by federal government agencies, transit organizations, and independent research entities. Resources may be filtered by topic, resource type, and transit mode. This TWC blog post explains how to use the Resource Center.
We are continuing to update the Resource Center regularly. Please contact us via the Request Help menu option if you would like assistance using the Resource Center or are looking for resources on a particular topic. We also welcome suggestions of topics or specific resources to add.
Content in external resources linked from the Resource Center is solely the responsibility of the resource authors and does not necessarily reflect the perspectives of or endorsement by the Transit Workforce Center.

A Pandemic Playbook for Transportation Agencies
TRB’s National Cooperative Highway Research Program and Transit Cooperative Research Program have jointly issued NCHRP Research Report 963/TCRP Research Report 225: A Pandemic Playbook for Transportation Agencies, which was created to improve transportation agency responses to a pandemic.
National Cooperative Highway Research Program and Transit Cooperative Research Program
January 2021
TOPICS: Policy and Planning, Safety and Health, Training
Contributor(s): National Academies of Sciences, Engineering, and Medicine; Transportation Research Board; National Cooperative Highway Research Program; Transit Cooperative Research Program; WSP USA Solutions – Deborah Matherly; Patricia Bye; Janet Benini

ASE Transit Bus Test Study Guide
The Official ASE Study Guide for Transit Bus Tests is designed to help technicians prepare for the ASE certification tests, which identify and recognize those Transit Bus Technicians who demonstrate knowledge of the skills necessary to diagnose, service, and repair various systems on transit buses.
Automotive Service Excellence (ASE)
January 2021
TOPICS: Low-No, Safety and Health, Training

Mountain Line Zero-Emission Bus Implementation Plan
This is the Zero Emission Bus (ZEB) Implementation Plan prepared by the Northern Arizona intergovernmental Public Transportation Authority (referred to as Mountain Line) in contract with the Center for Transportation and the Environment (CTE) with the aim of identifying a zero-emission roadmap for full-scale deployment.
Center for Transportation and the Environment; AECOM
December 2020
TOPICS: Low-No, Procurement, Safety and Health, Training

Improving the Health and Safety of Transit Workers with Corresponding Impacts on the Bottom Line
Transit workers experience more health and safety problems than the general workforce, primarily as a result of a combination of physical demands, environmental factors, and stresses related to their jobs. In response, TCRP Research Report 217 focuses on the prevalence of these conditions, costs associated with these conditions, and statistical analysis of data on participation in and the results of health and wellness promotion programs.
Transit Cooperative Research Board
December 2020
TOPICS: Safety and Health
Transit workers experience more health and safety problems than the general workforce, primarily as a result of a combination of physical demands, environmental factors, and stresses related to their jobs. In response, TCRP Research Report 217 focuses on the prevalence of these conditions, costs associated with these conditions, and statistical analysis of data on participation in and the results of health and wellness promotion programs.
Contributor(s): National Academies of Sciences, Engineering, and Medicine; Transportation Research Board; Transit Cooperative Research Program; Jennifer Stoloff, Frankie Clogston, Fred Bellemore, Cynthia Khan, Jeff Pongsiri, Timothy Beggs, Econometrica, Inc.; Xinge Wang, Karitsa Holdzkom, Transportation Learning Center

ITLC Rail Car Training Consortium
The International Transportation Learning Center (ITLC) organizes multiple national training consortia to develop standards-based national training courseware for frontline occupations in public transportation organizations.
Started in late 2015, the National Rail Car Training Consortium has moved forward with its mission to create standardized national training courseware for rail car technicians. The development team composed of over 40 rail car maintenance subject matter experts (SMEs) from 18 member agencies and unions from across the country, along with instructional systems designers from the ITLC, design curriculum and courseware for the rail and transit industry.
The attached catalog contains a summary of Consortium courseware.
International Transportation Learning Center
July 2020
TOPICS: Safety and Health, Training

Battery Electric Bus Familiarization Webinars
The International Transportation Learning Center presents three distance-based courses to help transit bus technicians gain fundamental understanding of battery electric bus (BEB) technology. These courses are recorded from live online sessions.
International Transportation Learning Center
June 2020
TOPICS: Low-No, Safety and Health, Training
In each session, experts from various BEB manufacturers presented on specific topics, with over 400 participants attending. Each session is introduced by John Schiavone, who moderated many questions from participants. Please click through the drop-down options below to view the recorded sessions, slides and presenters’ notes, and sample tests and test answers.

Not Just an Ache: Examining the Rate of Musculoskeletal Pain in City Bus Drivers
This paper examines the rates of musculoskeletal discomfort in a sample of 957 city bus drivers at King County Metro. The researchers conducted a survey demonstrate that city bus drivers experience very high rates of musculoskeletal pain in at least one area of the body. The paper includes policy recommendations, such as the provision of active-suspension seats in the agency’s fleet of buses and better placement of key controls in the drivers’ workstation, as well as considerations for further investigation.
Mineta Transportation Institute
November 2018
TOPICS: Policy and Planning, Safety and Health

Tools and Strategies for Eliminating Assaults Against Transit Operators
This TCRP report documents policies, practices, and operating procedures related to preventing, mitigating, and responding to operator assaults. The varied format, scale, and implementation of policies and procedures set by transit agencies can shape mitigation approaches. Relevant skills and training required by transit operators to address this issue vary as well.
Transit Cooperative Research Program
May 2018
TOPICS: Policy and Planning, Safety and Health
Volume 1 documents the materials used to develop the report and Volume 2, the user guide, provides potential countermeasures and strategies to prevent or mitigate assaults against transit operators, including an operator assault risk management toolbox, vulnerability self-assessment tool, route-based risk calculator, as well as supportive checklists, guidelines, and methodologies.
Contributor(s): National Academies of Sciences, Engineering, and Medicine; Transportation Research Board; Transit Cooperative Research Program; Countermeasures Assessment and Security Experts, LLC and Transportation Resource Associates, Inc.