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twc@transportcenter.orgResource Center
The Transit Workforce Center is pleased to host a curated collection of publications and other materials to assist stakeholders engaged in transit workforce development. The Resource Center includes case studies, training materials, research reports, and other materials of interest, including publications produced by federal government agencies, transit organizations, and independent research entities. Resources may be filtered by topic, resource type, and transit mode. This TWC blog post explains how to use the Resource Center.
We are continuing to update the Resource Center regularly. Please contact us via the Request Help menu option if you would like assistance using the Resource Center or are looking for resources on a particular topic. We also welcome suggestions of topics or specific resources to add.
Content in external resources linked from the Resource Center is solely the responsibility of the resource authors and does not necessarily reflect the perspectives of or endorsement by the Transit Workforce Center.
CLEAR
Apprenticeship Start-up Summary
These summaries outline the steps to tailor an effective Registered Apprenticeship (RA) program. These steps can be completed in order or, in some cases, concurrently. Apprenticeship programs are customizable to meet the employers’ skill requirements.
ProgressWorx
April 2023
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If the workforce for the occupation to be registered as an apprenticeship is represented by a labor union, the employer and union would register the program as an Individual Joint program. If the workforce is not represented, the program would be registered as an Individual Non-Joint program by the employer.
Workforce Mini-Guides
These six workforce development mini-guides are designed to help develop and implement successful strategies to address the critical workforce shortages seen across the public transportation industry. They cover these topics: advancing awareness of transit careers; creating internships and apprenticeships; recruiting and hiring transit workers; serving the underserved in the workforce; onboarding, training, and retaining workers; and building a transit curriculum.
American Public Transportation Association
April 2023
TOPICS: Apprenticeship, Career Pathways, Community Engagement, Hiring and Recruitment, Retention, Trainer and Mentor Development, Workforce Shortage
An October 2022 survey conducted by APTA revealed that 96 percent of transit agencies of all sizes are experiencing workforce challenges, and 84 percent said these shortages are impacting their ability to provide service. APTA developed these mini-guides building on their 2021 Transit Workforce Readiness Guide and combining industry insights and stories, case studies, lessons learned, and best practices.
ATTAIN Bus Maintenance Apprenticeship Meeting
The American Transit Training and Apprenticeship Innovators Network (ATTAIN), run by the Transit Workforce Center (TWC), is a peer network created for transit agencies and labor unions to explore new apprenticeship programs or enhance existing programs for their frontline workforce. This recorded meeting of the ATTAIN Bus Maintenance Committee serves as a resource for transit industry stakeholders and includes presentations on apprenticeship and case studies of successful programs across the country.
Transit Workforce Center
March 2023
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Bus Operators—New Strategies for Maintaining the Workforce
This webinar discusses the ideas, best practices, and resources that will enable transit agencies to better plan, implement, and assess their operator workforce management programs as described in the Bus Operator Workforce Management: Practitioner’s Guide. Presenters discussed workforce needs assessment, recruitment, selection and on-boarding, training, mentoring, and retention and motivation.
Transit Cooperative Research Program
March 2023
TOPICS: Apprenticeship, Hiring and Recruitment, Mentorship, Policy and Planning, Retention, Workforce Shortage
Webinar agenda and presenters
- Bus operator training and retention – Xinge Wang, International Transportation Learning Center
- Lessons from Florida – Trish Collins, Pinellas Suncoast Transit Authority
- Lessons from the Midwest – George F. Fields, Greater Cleveland Regional Transit Authority
- Question and answer session moderated by Robert Puentes, Eno Center for Transportation
Apprenticeship Training Courses
This series of free online training courses will help transit providers and others plan for, create, and sustain registered apprenticeship programs. Several courses have already been released and others are forthcoming.
Jobs for the Future
March 2023
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Making Connections 2022 – Conference Overview and Videos
The Transit Workforce Center hosted Making Connections 2022: The National Transit Workforce Conference in Washington, D.C. on December 13-14, 2022. This conference brought together participants from urban, suburban, rural, and tribal public transportation and industry stakeholders in plenaries, workshops, networking, and ongoing dialogue. Discussions and sessions featured topics including recruitment and retention, training, mentoring and apprenticeships, new technologies, and preparing today’s and tomorrow’s workforce.
Transit Workforce Center
December 2022
TOPICS: Apprenticeship, Career Pathways, Community Engagement, Hiring and Recruitment, Labor-Management Partnerships, Low-No, Making Connections Conference, Mentorship, Program Evaluation and ROI, Retention, Safety and Health, Trainer and Mentor Development, Training
Session materials from Making Connections 2022 are hosted on the TWC Resource Center. Please click here to view all related materials. A PDF copy of the conference schedule is linked below.
Opening Video:
Recap Video:
Making Connections 2022 – Growing Your Own Through Apprenticeship: A Joint Approach to Building Skills
This session about apprenticeship was presented as part of TWC’s Making Connections 2022 transit workforce conference in December, 2022.
Transit Workforce Center
December 2022
TOPICS: Apprenticeship, Labor-Management Partnerships, Making Connections Conference, Mentorship, Trainer and Mentor Development, Training
Session Summary: Apprenticeship programs create a foundation for strong, effective workforce development programs. The ability to build and maintain these programs requires strong labor-management partnerships, or, in the case of nonunion agencies, ongoing involvement of, and management engagement with, the frontline workforce. In this session, panelists from transit agencies presented examples of challenges met and lessons learned as they designed and implemented their apprenticeship programs. Attendees heard how apprenticeship can support a variety of frontline transit occupations and the benefits that apprenticeship offers.
Moderator
- Jamaine “G” Gibson: Director of Apprenticeships and Workforce Development – Amalgamated Transit Union
Speakers
- Dexter Bishop: Elevator/Escalator Journeyman – Amalgamated Transit Union/Local 689
- Stephanie Deiger: Chief Human Resources Officer – Southeastern Pennsylvania Transportation Authority
- Brian Funk: Chief Operating Officer and Deputy General Manager – MetroTransit Minneapolis
- Michael Hanssen: Supervisor of Technical Skills Training – Washington Metropolitan Area Transit Authority
- Alec Johnson: Bus Operator Apprenticeship Coordinator – MetroTransit Minneapolis/Amalgamated Transit Union Local 1005
Making Connections 2022 – Designing an Impactful Training Program: Linking Program Design to Classroom Learning and On-The-Job Training for Transit Frontline Workers
This session was presented as part of TWC’s Making Connections 2022 transit workforce conference in December, 2022. Please click “Learn More” to view session details. A link to the presentation slides is included.
Transit Workforce Center
December 2022
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Session Summary: This workshop covered the basic building blocks of program design. Participants evaluated the pieces needed to develop a robust program that enables trainers to link good program design to effective classroom and on-the-job learning. This workshop was relevant to those looking to build new programs or refine current programs.
Moderator
- Grant Young: Instructional Systems Design Consultant – International Transportation Learning Center/Transit Workforce Center
Speakers
- Mike Glaeser: Manager, Bus Maintenance Training – Washington Metropolitan Area Transit Authority
- Colleen May: Senior Director of Training – Southeastern Pennsylvania Transportation Authority
- Danielle Wallace: Apprenticeship and Pathways Manager – King County Metro Transit