Resource Center
The Transit Workforce Center is pleased to host a curated collection of publications and other materials to assist stakeholders engaged in transit workforce development. The Resource Center includes case studies, training materials, research reports, and other materials of interest, including publications produced by federal government agencies, transit organizations, and independent research entities. Resources may be filtered by topic, resource type, and transit mode. This TWC blog post explains how to use the Resource Center.
We are continuing to update the Resource Center regularly. Please contact us via the Request Help menu option if you would like assistance using the Resource Center or are looking for resources on a particular topic. We also welcome suggestions of topics or specific resources to add.
Content in external resources linked from the Resource Center is solely the responsibility of the resource authors and does not necessarily reflect the perspectives of or endorsement by the Transit Workforce Center.

APTA Recommended Practice for Transit Bus Operator Training
This recommended practice provides guidance for standardized transit operator training to assist in the development of professional bus operators resulting in quality service. Individual operating agencies can modify these guidelines to accommodate their specific training goals and operating modes.
American Public Transportation Association (APTA)
May 2007
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People Make the Hardware Work: Transit Experts Call for Labor-Management Training Partnerships
This short toolkit outlines five tools for success in labor-management training partnerships:
- Unions as Partners
- A Joint Training Strategy
- Empowering the Workforce
- Cultivating a Learning Organization
- Reaching High Performance
International Transportation Learning Center; Transit Cooperative Research Program
March 2007
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Health and Wellness Programs for Commercial Drivers
Commercial Truck and Bus Safety Synthesis Program
January 2007
TOPICS: Safety and Health
TRB’s Commercial Truck and Bus Safety Synthesis Program (CTBSSP) Synthesis 15: Health and Wellness Programs for Commercial Drivers explores health risks facing commercial truck and motorcoach drivers. The report examines the association between crash causation and functional impairments, elements of employee health and wellness programs that could be applied to commercial drivers, and existing trucking and motor coach employee health and wellness programs. In addition, the report includes several case studies on employee health and wellness programs in the truck and motorbus industries, focusing on the elements that appear to work effectively.

Public Transportation Operating Agencies as Employers of Choice
TRB’s Transit Cooperative Research Program (TCRP) Report 103 documents principles, techniques, and strategies that are used in workforce recruitment, development, and retention. The report includes a companion document, “Communications Strategy and Implementation Plan, Positioning the Public Transportation Operating Agency as an Employer of Choice” that describes strategies and solutions that offer the greatest potential for positioning public transportation operating agencies as an employer of choice.
Contributors: Watson Wyatt Worldwide and Focus Group Corporation
Transit Cooperative Research Program
January 2004
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The Workforce Challenge
This report compiles research about the issues facing the transportation workforce, including changing skills, an aging workforce, and low prioritization of training. The report recommends working to expand existing federal and academic resources, create an institutional focus for the issue, and establish human resources management as a strategic function within the transportation community.
Transportation Research Board
January 2003
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Contributor(s): National Academies of Sciences, Engineering, and Medicine; Transportation Research Board; Committee on Future Surface Transportation Agency Human Resource Needs: Strategies for Recruiting, Training, and Retaining Personnel

Santa Clara Valley Transportation Authority (VTA) Joint Workforce Investment Program
This case study examines the Joint Workforce Investment (JWI), established in 2006, which is a joint labor management partnership between the Santa Clara Valley Transportation Authority (VTA) and the Amalgamated Transit Union Local 265 (ATU). It includes discussion of three primary programs brought together under the JWI initiative: the Maintenance Career Ladders Training Project (MCLTP), New Operator/Mentor Pilot Project, and Health and Wellness Project.
ICF International
TOPICS: Hiring and Recruitment, Labor-Management Partnerships, Mentorship, Program Evaluation and ROI, Safety and Health, Training

Digital Multimeter Reference Guide
This reference guide explains how to use a digital multimeter, including glossaries, safety precautions, and related resources.
International Transportation Learning Center
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Electrified Transportation Pro+ Training and Certification Program
The objective of the Electrified Transportation Pro+ program is to ensure that all individuals across all transportation industries are trained in Electrified Vehicle Systems and Technologies consistently to one standard. The training is completed in preparation to perform the practical and written exams for earning the corresponding Level 1, Level 2, and Level 3 Certifications.
Electrified Transportation Pro+
TOPICS: Low-No, Safety and Health, Training