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twc@transportcenter.orgResource Center
The Transit Workforce Center is pleased to host a curated collection of publications and other materials to assist stakeholders engaged in transit workforce development. The Resource Center includes case studies, training materials, research reports, and other materials of interest, including publications produced by federal government agencies, transit organizations, and independent research entities. Resources may be filtered by topic, resource type, and transit mode. This TWC blog post explains how to use the Resource Center.
We are continuing to update the Resource Center regularly. Please contact us via the Request Help menu option if you would like assistance using the Resource Center or are looking for resources on a particular topic. We also welcome suggestions of topics or specific resources to add.
Content in external resources linked from the Resource Center is solely the responsibility of the resource authors and does not necessarily reflect the perspectives of or endorsement by the Transit Workforce Center.
Attracting, Retaining, and Advancing Women in Transit
This TCRP report explores the strategies that have been deployed in transit and other related industries in order to attract, retain, and advance women in a variety of roles. It includes a survey and case studies from several major transit agencies.
Transit Cooperative Research Program
January 2020
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Contributor(s): National Academies of Sciences, Engineering, and Medicine; Transportation Research Board; Transit Cooperative Research Program; ICF Allison Alexander
Apprenticeship is a Win-Win for Workers and Employers
These two case studies provide an analysis of apprenticeship programs at Baltimore Alliance for Careers in Healthcare (BACH) in Baltimore, Maryland, and the Guilford Apprenticeship Partners (GAP) in Greensboro, North Carolina. The case studies highlight the different approaches each organization used for their apprenticeship programs.
National Fund for Workforce Solutions
December 2019
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Emerging Leaders Presentation: Recruiting & Retaining Bus Operators
This slidedeck, from the APTA Emerging Leaders Program class of 2019 presentations, provides an overview of research and transit agency case studies to capture key themes on the topics of bus operator recruitment and retention.
American Public Transportation Association
December 2019
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Innovative Transit Workforce Development Program: Key Lessons Learned
This report summarizes the impacts and lessons learned of individual project models, identifies transit workforce needs, and develops recommendations for the continuation or improvement of FTA’s workforce development efforts and investments.
Federal Transit Administration
September 2019
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Training and Apprenticeships to Address Transit Workforce Gaps
This piece, penned by Jack Clark of the International Transportation Learning Center (ITLC), explores the role of training and apprenticeship programs in meeting workforce needs in transit, with a focus on operators. It discusses a few leading examples of apprenticeship programs in transit, as well as the role of mentorship in a strong apprenticeship program.
Eno Center for Transporation
August 2019
TOPICS: Apprenticeship, Career Pathways, Mentorship, Training
The High Road to Public Transit
This report provides a project overview of the high road training partnership (HRTP) in California between Santa Clara Valley Transportation Authority (VTA) and ATU Local 265 and the formation of California Transit Works (CTW).
California Workforce Development Board
June 2019
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Managing the Transit Scheduling Workforce
This report presents an overview of the practices and procedures transit agencies use to manage their scheduling workforce and will allow agencies to compare what they are currently doing with what others are doing in this area. The report also analyzes how transit systems are evolving their practices to adapt to industry and technological changes. It provides transit systems with new ideas and strategies to retain good schedulers.
Transit Cooperative Research Program
TOPICS: Career Pathways, Hiring and Recruitment, Training
This report is designed to assist transit agencies in managing their transit scheduling human capital. The report presents an overview of the practices and procedures transit agencies use to manage their scheduling workforce and will allow agencies to compare what they are currently doing with what others are doing in this area. The report also analyzes how transit systems are evolving their practices to adapt to industry and technological changes. It provides transit systems with new ideas and strategies to retain good schedulers.
Contributor(s): National Academies of Sciences, Engineering, and Medicine; Transportation Research Board; Transit Cooperative Research Program; Transit Cooperative Research Program Synthesis Program; Michael J. Walk; James P. Cardenas; Kristi Miller; Jessica Alvarez; Sandy Davis; Peter Hadley
Tool for Measuring the Cost of Turnover
This Cost of Turnover Tool is a simple, “back of the envelope” calculator to help estimate how much it costs to replace staff. The tool can be useful for transit agencies looking to understand the costs of a low retention rate, or those looking to calculate the return-on-investment of mentoring or apprenticeship programs.