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twc@transportcenter.orgResource Center
The Transit Workforce Center is pleased to host a curated collection of publications and other materials to assist stakeholders engaged in transit workforce development. The Resource Center includes case studies, training materials, research reports, and other materials of interest, including publications produced by federal government agencies, transit organizations, and independent research entities. Resources may be filtered by topic, resource type, and transit mode. This TWC blog post explains how to use the Resource Center.
We are continuing to update the Resource Center regularly. Please contact us via the Request Help menu option if you would like assistance using the Resource Center or are looking for resources on a particular topic. We also welcome suggestions of topics or specific resources to add.
Content in external resources linked from the Resource Center is solely the responsibility of the resource authors and does not necessarily reflect the perspectives of or endorsement by the Transit Workforce Center.
ATTAIN Bus Operator Mentorship and Apprenticeship Webinar
Transit Workforce Center
July 2025
TOPICS: Apprenticeship, Career Pathways, Community Engagement, Labor-Management Partnerships, Mentorship
This webinar featured presenters from Greater Richmond Transit Company (GRTC)/ATU Local 1220 in Virginia and Champaign-Urbana Mass Transit District (MTD) in Illinois.
- GRTC and ATU Local 1220 partnered to implement a mentorship program for their bus operators that launched in 2024. Presenters will describe that process, how the program has grown, and the benefits that it has provided.
- MTD launched its bus operator mentorship program in 2023 and has tracked metrics showing the program’s impact. Responding to both quantitative measures and qualitative feedback and observations, MTD is working to restructure the program to better meet the needs of the transit agency and the bus operators participating in the program as mentees or mentors.
Women in Apprenticeship and Nontraditional Occupations (WANTO) Technical Assistance Grant Program
Administering Agency: U.S. Department of Labor, Womens Bureau
Posted Date: Jul 9, 2025
Closing Date for Applications: Aug 8, 2025
Funding Range: Total funds available: $5,000,000 — Grant award maximum: $750,000; Grant award minimum: $350,000
Geographic Scope: National
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Description: This program aims to provide technical assistance (TA) to employers (which may include public sector entities) and labor unions in the United States and its territories to encourage employment of women in both apprenticeable occupations and nontraditional occupations (A/NTO), specifically in the following ways:
- Developing (establishing, expanding, and/or enhancing) pre-apprenticeship, youth apprenticeship, Registered Apprenticeship (as defined in Appendix B “Acronyms and Definitions”), or other nontraditional skills training programs designed to prepare women for careers in A/NTO;
- Providing ongoing orientations or other resources for employers, unions, and workers on creating a successful environment for women in A/NTO; and/or
- Setting up support groups, facilitating networks, and/or providing supportive services (as defined in section IV.E.3) for women in A/NTO to improve their retention.
Applicants may propose to provide technical assistance to support women’s participation and success in the full range of industries in which women are historically underrepresented or where women are disproportionately concentrated in the lower-wage occupations. Such industries include, but are not limited to; advanced manufacturing, construction, energy, health care, information technology, finance, and transportation. Applicants with experience working with or as an equity intermediary are encouraged to apply, as well as applicants with a proposed focus on expanding outreach/recruitment to historically underrepresented communities, including but not limited to women of color and women with disabilities, women at or below the federal poverty line, formerly incarcerated women, immigrant women, transgender women, and women who live in rural geographic areas
Transit Safety and Security
TSI’s training programs are designed and delivered to provide critical safety and security information, best practices, and regulatory guidance. Upon successful completion of TSI training courses, attendees receive tools and resources which enable participants to enhance the safety and security programs within their respective agency. Course materials are routinely updated to ensure all pertinent regulatory requirements are addressed in each training course.
Transportation Safety Institute
TOPICS: Policy and Planning, Safety and Health, Training
Special Report: Challenges and Strategies in Paratransit Workforce Development
This report aims to provide a brief update to a 2010 study on paratransit operator recruitment and retention, focusing not just on operators but on the entire paratransit workforce, including a range of frontline roles. To learn more about the unique workforce challenges of this modal context, as well as what successful strategies paratransit providers have used to combat those challenges, the Transit Workforce Center (TWC) research team conducted interviews involving 22 individuals across 13 paratransit systems in nine states. This report documents our learning from those interviews.
Transit Workforce Center
June 2025
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Since the passage of the Americans with Disabilities Act (ADA) in 1990, paratransit has been a staple component of public transportation systems across the United States. ADA complementary paratransit provides transportation to people who, because of a disability, cannot use fixed-route service independently. Despite the importance of this mode in the overall health of urban transportation infrastructure, very little research has focused on the development of the paratransit workforce since a seminal 2010 study on paratransit operator recruitment and retention. This report aims to provide a brief update to the 2010 study, focusing not just on operators but on the entire paratransit workforce, including a range of frontline roles. To learn more about the unique workforce challenges of this modal context, as well as what successful strategies paratransit providers have used to combat those challenges, the Transit Workforce Center (TWC) research team conducted interviews involving 22 individuals across 13 paratransit systems in nine states. This report documents our learning from those interviews.
2025 TRB Workforce Summit
The Transportation Research Board (TRB) organized the National Summit on the Future of the Transportation Workforce, June 2-4, 2025. The Summit is built around an interactive format facilitating innovative thinking and problem solving as public, private, and nonprofit organizations work to build and maintain a resilient and skilled workforce for the transportation sector, supporting our changing modes and communities. This landing page provides links to pre-conference webinars and briefing papers from summit sessions.
Transportation Research Board
June 2025
TOPICS: Career Pathways, Community Engagement, Hiring and Recruitment, Policy and Planning, Retention, Workforce Shortage
ATTAIN Bus Maintenance Apprenticeship Webinar
This ATTAIN webinar focused on bus maintenance apprenticeship programs and featured Milwaukee County Transit System/Amalgamated Transit Union Local 998 and Jacksonville Transit Authority/International Association of Machinists and Aerospace Workers Lodge 759. Panelists from these transit agencies and labor unions outlined the development process and the final structure of their apprenticeship programs while highlighting how this strategy was implemented and why it works, offering benefits for both the agency and the workforce.
Transit Workforce Center
May 2025
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This ATTAIN webinar focused on bus maintenance apprenticeship programs and featured Milwaukee County Transit System/Amalgamated Transit Union Local 998 and Jacksonville Transit Authority/International Association of Machinists and Aerospace Workers Lodge 759. Panelists from these transit agencies and labor unions outlined the development process and the final structure of their apprenticeship programs while highlighting how this strategy was implemented and why it works, offering benefits for both the agency and the workforce.
Case Study: Promoting Job Quality in the Microtransit Workforce
Microtransit, a relatively new form of demand response public transportation, is on the rise. TWC’s new set of microtransit case studies provides various perspectives on microtransit that include examples of how it has successfully been provided in-house and with a union-represented workforce. The case studies share experiences from four transit locations that are implementing microtransit service in ways that promote job quality for operators, technicians, and others, while also providing greater control over the quality of the service.
Transit Workforce Center
May 2025
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Microtransit Solutions in Rural Communities
TCRP Synthesis 178: Microtransit Solutions in Rural Communities: On-Demand Alternatives to Dial-a-Ride Services and Unproductive Coverage Routes provides a comprehensive overview of rural microtransit operations through a literature review, surveys of 19 transit providers, and case examples of seven agencies.
Transit Cooperative Research Program
May 2025
TOPICS: Policy and Planning
Contributor(s): National Academies of Sciences, Engineering, and Medicine; Transportation Research Board; Transit Cooperative Research Program; Alanna McKeeman; Jessica Klion; Laura Duke