Resource Center
The Transit Workforce Center is pleased to host a curated collection of publications and other materials to assist stakeholders engaged in transit workforce development. The Resource Center includes case studies, training materials, research reports, and other materials of interest, including publications produced by federal government agencies, transit organizations, and independent research entities. Resources may be filtered by topic, resource type, and transit mode. This TWC blog post explains how to use the Resource Center.
We are continuing to update the Resource Center regularly. Please contact us via the Request Help menu option if you would like assistance using the Resource Center or are looking for resources on a particular topic. We also welcome suggestions of topics or specific resources to add.
Content in external resources linked from the Resource Center is solely the responsibility of the resource authors and does not necessarily reflect the perspectives of or endorsement by the Transit Workforce Center.

Opening Doors: Including People with Disabilities in the Transit Workforce
In the transportation industry, individuals with disabilities should be included in recruitment and retention initiatives. “Opening Doors: Including People with Disabilities in the Transit Workforce” offers an overview of strategies and is one of the feature articles in the July-August 2023 edition (Issue 346) of TR News, TRB’s magazine.
TR News
August 2023
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In the transportation industry, individuals with disabilities should be included in recruitment and retention initiatives. “Opening Doors: Including People with Disabilities in the Transit Workforce” offers an overview of strategies and is one of the feature articles in the July-August 2023 edition (Issue 346) of TR News, TRB’s magazine.
Authors: Judy Shanley (National Center for Mobility Management), Shayna Gleason (International Transportation Learning Center), and Patricia Greenfield (International Transportation Learning Center)

Driver Recruitment and Retention Strategies
This blog post from the National Aging and Disability Transportation Center discusses recruitment and retention strategies for transit agencies, particularly in regard to older and disabled workers in the face of industry-wide labor shortages. It includes examples of successful partnerships and effective mentoring programs.
National Aging and Disability Transportation Center
July 2023
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Hiring and Retention Strategies Whitepaper: A Perspective from Florida Transit Agencies
This study examines what transit agencies are doing to address hiring and retention challenges, what strategies are working, and what problems still need to be solved. The report includes six case study sites from Florida transit agencies and one non-Florida transit agency, that were selected due to a variety of characteristics, including partnerships and implemented service changes.
Center for Urban Transportation Research
June 2023
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After Everything: Projections of Jobs, Education, and Training Requirements through 2031
By 2031, 72 percent of jobs in the US will require postsecondary education and/or training. Between 2021 and 2031, there will be 18.5 million job openings per year on average, and some 12.5 million of these annualized openings will require at least some college education. After Everything: Projections of Jobs, Education, and Training Requirements through 2031 includes a national overview of job projections and their educational requirements across industries, occupational clusters, and detailed occupational groups. These latest projections demonstrate the central role postsecondary education plays in preparing the workforce of the future.
Georgetown University Center on Education and the Workforce
June 2023
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Procedures for Transportation Workplace Drug and Alcohol Testing Programs: Addition of Oral Fluid Specimen Testing for Drugs
This rule amends the U.S. Department of Transportation’s regulated industry drug testing program to include oral fluid testing. This additional methodology for drug testing will give employers a choice that will help combat employee cheating on urine drug tests and provide a less intrusive means of achieving the safety goals of the program.
Department of Transportation
May 2023
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LADOT Bilingual Glossary of Transportation Terms
This glossary includes over 100 transportation planning and community engagement terms to improve and standardize Spanish language communication in the industry.
Los Angeles Department of Transportation
May 2023
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In 2020-2022, LADOT collaborated with LA Walks, community members, transportation and planning practitioners, advocates and others to develop LADOT’s first Spanish glossary. The project includes over 100 transportation planning and community engagement terms to improve and standardize LADOT’s Spanish language communication, as well as empower Spanish speaking communities to advocate for transportation improvements.

Creating Opportunities for Individuals with Disabilities in the Transportation Workforce
This NCMM/TWC learning module offers hiring professionals strategies to recruit and retain individuals with disabilities in the transportation workforce.
National Center for Mobility Management; Transit Workforce Center
May 2023
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Workforce Mini-Guides
These six workforce development mini-guides are designed to help develop and implement successful strategies to address the critical workforce shortages seen across the public transportation industry. They cover these topics: advancing awareness of transit careers; creating internships and apprenticeships; recruiting and hiring transit workers; serving the underserved in the workforce; onboarding, training, and retaining workers; and building a transit curriculum.
American Public Transportation Association
April 2023
TOPICS: Apprenticeship, Career Pathways, Community Engagement, Hiring and Recruitment, Retention, Trainer and Mentor Development, Workforce Shortage
An October 2022 survey conducted by APTA revealed that 96 percent of transit agencies of all sizes are experiencing workforce challenges, and 84 percent said these shortages are impacting their ability to provide service. APTA developed these mini-guides building on their 2021 Transit Workforce Readiness Guide and combining industry insights and stories, case studies, lessons learned, and best practices.