Resource Center

The Transit Workforce Center is pleased to host a curated collection of publications and other materials to assist stakeholders engaged in transit workforce development. The Resource Center includes case studies, training materials, research reports, and other materials of interest, including publications produced by federal government agencies, transit organizations, and independent research entities. Resources may be filtered by topic, resource type, and transit mode. This TWC blog post explains how to use the Resource Center.

We are continuing to update the Resource Center regularly. Please contact us via the Request Help menu option if you would like assistance using the Resource Center or are looking for resources on a particular topic. We also welcome suggestions of topics or specific resources to add.

Content in external resources linked from the Resource Center is solely the responsibility of the resource authors and does not necessarily reflect the perspectives of or endorsement by the Transit Workforce Center.

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Building an Effective Transit Workforce

This report from the Urban Institute examines current conditions in the transit workforce and estimates how the workforce might change in the near future. The report compares transit jobs to those in similar industries in an effort to understand how agencies can make transit jobs more appealing. The report includes recommendations for transit agencies, including ways to show potential job candidates the benefits of a career in transit.

Urban Institute

April 2026

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link Full report
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ATTAIN Bus Maintenance Apprenticeship Webinar – March 26, 2026

This webinar features panelists from Miami-Dade Transit/Transport Workers Union (TWU) Local 291 and High Valley Transit (UT), who share their recent success in launching bus maintenance apprenticeship programs. You’ll also hear from the State Director of the U.S. Department of Labor’s Utah Office of Apprenticeship, offering insights into how local offices support the apprenticeship registration process.

Transit Workforce Center

March 2026

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link Webinar Slides
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Searching for Accountability at Denver’s Transit Agency

As part of an analysis and report from an RTD Accountability Committee, the Eno Center for Transportation analyzed recent RTD data and initiatives relating to workforce recruitment and retention and conducted interviews with representatives of RTD and the Amalgamated Transit Union to gain an understanding of RTD’s current challenges and opportunities. This article summarizes findings from Eno’s and the Committee’s work, as well as linking to the full report and the appendix, which includes Eno’s report on Transit Worker Recruitment and Retention.

Eno Center for Transportation

February 2026

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FTA Annual Report to Congress on Technical Assistance and Workforce Development for FY2025

This report, required from FTA annually, provides information on the FTA Technical Assistance and Workforce Development program, including information about frontline workforce activities and trends. The report describes activities under FTA’s technical assistance centers, including TWC, and updates about standards development and training.

Federal Transit Administration

February 2026

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link Read the full report
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Continuing to Serve — Veterans’ Transit Career Routes

In celebration of Veterans Day, TWC and external partners hosted a webinar exploring public transportation workforce pathways and opportunities for veterans. Check out the webinar recording to hear from transit agencies and veterans about the experience veterans bring to public transportation, the various career trajectories they can follow in the industry, and how to launch veteran-focused outreach and recruitment programs.

Transit Workforce Center

November 2025

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In celebration of Veterans Day, TWC and external partners hosted a webinar exploring public transportation workforce pathways and opportunities for veterans. Check out the webinar recording below to hear from transit agencies and veterans about the experience veterans bring to public transportation, the various career trajectories they can follow in the industry, and how to launch veteran-focused outreach and recruitment programs. Several of the veterans and agencies were also represented in the Transit Career Story, Continuing to Serve — Veterans’ Transit Career Routes.

  • Maurice Blue — Senior Sourcing Officer, Proactive Sourcing, Washington Metropolitan Area Transit Authority (WMATA)
  • Olivia Jones — Director, Operations Control Center and Training, CapMetro
  • Leesa Lester — Transit Director, Southern Iowa Trolley
  • Alex Ramos — Outreach Coordinator, Transport Workers Union Local 100/Training Upgrade Fund; Light Maintainer, Metropolitan Transportation Authority–New York City Transit
  • Adam Rosenfield — Program Manager, Workforce Outreach, CapMetro
  • Tim Tarrant — Vice President for Commuter/Passenger, Brotherhood of Railroad Signalmen

Recording: 

link Webinar Slides
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Streamlining Operator Hiring Practices — Key Takeaways from TWC’s Review of Existing Research

TWC is launching a new research effort aimed at documenting current transit agency hiring processes for operators and producing new resources to support agencies’ operator hiring efforts. The first part of the initiative is this introductory brief which reviews prior research on operator hiring practices in the transit industry, including best practices and lessons from other industries.

Transit Workforce Center

November 2025

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link Full brief
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Partnerships in Practice: How to Engage With CTE Programs

This guide outlines a range of ways employers can engage with community college career and technical Education (CTE) programs, which are shown to be local sources of skilled workers. Offering strategies, tools, and advice for employers, it’s a companion piece to the JFF Power Your Workforce playbook.

Jobs for the Future

September 2025

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Check out TWC’s college partnership case study for examples from transit of agencies engaging with their local college partners.

link Partnerships in Practice
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Power Your Workforce

This playbook introduces the business value of partnering with CTE, explains how these programs prepare learners with in-demand skills, and shows how employers can tap into this pipeline to meet current and future workforce needs.  It explains how community college CTE programs work and provides a clear path to collaboration. It’s companion piece, Partnerships in Practice, offers strategies, tools, and advice for working with local colleges. 

Jobs for the Future

September 2025

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Check out TWC’s college partnership case study for examples from transit of agencies engaging with their local college partners.

link Power Your Workforce
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