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twc@transportcenter.orgResource Center
The Transit Workforce Center is pleased to host a curated collection of publications and other materials to assist stakeholders engaged in transit workforce development. The Resource Center includes case studies, training materials, research reports, and other materials of interest, including publications produced by federal government agencies, transit organizations, and independent research entities. Resources may be filtered by topic, resource type, and transit mode. This TWC blog post explains how to use the Resource Center.
We are continuing to update the Resource Center regularly. Please contact us via the Request Help menu option if you would like assistance using the Resource Center or are looking for resources on a particular topic. We also welcome suggestions of topics or specific resources to add.
Content in external resources linked from the Resource Center is solely the responsibility of the resource authors and does not necessarily reflect the perspectives of or endorsement by the Transit Workforce Center.
CLEAR
College Partnerships in Public Transportation Workforce Development
Community colleges and other postsecondary institutions are leading providers of workforce education in the United States. Increasingly, transit agencies are partnering with local colleges to recruit and train new frontline workers and to upskill existing workers. Transit agencies and colleges, along with labor and community partners, have collaborated in unique ways based on their specific circumstances and needs. Developed through original research, this set of TWC mini case studies features summaries of those efforts, documenting three distinct approaches to partnering with local colleges.
Transit Workforce Center
September 2025
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Apprenticeships and Workers with Disabilities Webinar
This webinar recording details practical strategies for recruiting and supporting apprentices with disabilities, as well as where to find recruitment resources and how to develop partnerships to build a talent pipeline.
Employer Assistance and Resource Network on Disability
August 2025
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Paid apprenticeships combine education and on-the-job training to prepare workers for long-term career success. By ensuring that all qualified candidates, including those with disabilities, have an opportunity to access apprenticeship opportunities, employers benefit from a broader pool of qualified workers. This webinar recording details practical strategies for recruiting and supporting apprentices with disabilities, as well as where to find recruitment resources and how to develop partnerships to build a talent pipeline. It also highlights a case example of a manufacturing business that credits its partnership with a local community-based organization serving jobseekers with disabilities with saving the local business.
Special Report: Challenges and Strategies in Paratransit Workforce Development
This report aims to provide a brief update to a 2010 study on paratransit operator recruitment and retention, focusing not just on operators but on the entire paratransit workforce, including a range of frontline roles. To learn more about the unique workforce challenges of this modal context, as well as what successful strategies paratransit providers have used to combat those challenges, the Transit Workforce Center (TWC) research team conducted interviews involving 22 individuals across 13 paratransit systems in nine states. This report documents our learning from those interviews.
Transit Workforce Center
June 2025
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Since the passage of the Americans with Disabilities Act (ADA) in 1990, paratransit has been a staple component of public transportation systems across the United States. ADA complementary paratransit provides transportation to people who, because of a disability, cannot use fixed-route service independently. Despite the importance of this mode in the overall health of urban transportation infrastructure, very little research has focused on the development of the paratransit workforce since a seminal 2010 study on paratransit operator recruitment and retention. This report aims to provide a brief update to the 2010 study, focusing not just on operators but on the entire paratransit workforce, including a range of frontline roles. To learn more about the unique workforce challenges of this modal context, as well as what successful strategies paratransit providers have used to combat those challenges, the Transit Workforce Center (TWC) research team conducted interviews involving 22 individuals across 13 paratransit systems in nine states. This report documents our learning from those interviews.
The People Behind Major Transit Projects
The People Behind Major Transit Projects explores strategies to help agencies better recruit, train, and retain project managers for large transit projects. It examines the challenges these managers face, and highlights the skills, experience, and support they need to succeed.
Eno Center for Transportation
June 2025
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2025 TRB Workforce Summit
The Transportation Research Board (TRB) organized the National Summit on the Future of the Transportation Workforce, June 2-4, 2025. The Summit is built around an interactive format facilitating innovative thinking and problem solving as public, private, and nonprofit organizations work to build and maintain a resilient and skilled workforce for the transportation sector, supporting our changing modes and communities. This landing page provides links to pre-conference webinars and briefing papers from summit sessions.
Transportation Research Board
June 2025
TOPICS: Career Pathways, Community Engagement, Hiring and Recruitment, Policy and Planning, Retention, Workforce Shortage
Case Study: Promoting Job Quality in the Microtransit Workforce
Microtransit, a relatively new form of demand response public transportation, is on the rise. TWC’s new set of microtransit case studies provides various perspectives on microtransit that include examples of how it has successfully been provided in-house and with a union-represented workforce. The case studies share experiences from four transit locations that are implementing microtransit service in ways that promote job quality for operators, technicians, and others, while also providing greater control over the quality of the service.
Transit Workforce Center
May 2025
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Case Study—The Next Chapter in a Life of Service: Veterans in Transit
For some members of the armed forces, a military career is lifelong. But for others, a second career comes after, and transit agencies have benefitted from recruiting veterans into varied positions. About 200,000 service members transition into civilian life each year and begin looking for the next meaningful step in their careers.
The transit industry offers dynamic, challenging occupations that serve the community and is experiencing an acute need for skilled workers. Transit occupations’ skill requirements often match closely the qualifications exiting servicemembers already have. This case study explores three examples of how transit agencies have developed intentional recruitment pipelines and career pathways for veterans, and the benefits these efforts have generated for each agency.
Transit Workforce Center
March 2025
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Programs to Expand the Skilled, Technical Transportation Workforce
Programs to Expand the Skilled, Technical Transportation Workforce: Proceedings of a Workshop summarizes the Workforce held in September 2024 at the National Academies of Sciences Building in Washington, DC. The workshop was sponsored by the Federal Transit Administration and the National Science Foundation and brought together experts and educators across academia, government, and industry.
National Academies of Sciences Engineering and Medicine
March 2025
TOPICS: Apprenticeship, Career Pathways, Community Engagement, Hiring and Recruitment, Policy and Planning, Workforce Shortage