Resource Center

The Transit Workforce Center is pleased to host a curated collection of publications and other materials to assist stakeholders engaged in transit workforce development. The Resource Center includes case studies, training materials, research reports, and other materials of interest, including publications produced by federal government agencies, transit organizations, and independent research entities. Resources may be filtered by topic, resource type, and transit mode. This TWC blog post explains how to use the Resource Center.

We are continuing to update the Resource Center regularly. Please contact us via the Request Help menu option if you would like assistance using the Resource Center or are looking for resources on a particular topic. We also welcome suggestions of topics or specific resources to add.

Content in external resources linked from the Resource Center is solely the responsibility of the resource authors and does not necessarily reflect the perspectives of or endorsement by the Transit Workforce Center.

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Managing the Labor Shortage at Transit Agencies

This article examines labor shortages in the public transit industry. It focuses on the following points:

  • Transit agencies across the United States are experiencing a significant shortage in labor, that the COVID-19 pandemic has worsened. This shortage is negatively impacting the services they provide to the public.
  • Employees at transit agencies have a significantly higher median age than employees in other industries.
  • Transit agencies should use data and information to consider recruiting and retaining employees for the long term.

Shared-Use Mobility Center

November 2021

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Workforce and Talent Management Study

This study provides an in-depth examination of the U.S workforce development system and offers nine recommendations to inform future policy development and keep the critical infrastructure workforce nimble in the face of change. The recommendations are guided by the principle that all workers must have access to the education, training, and resources necessary to begin and advance in critical infrastructure careers

National Infrastructure Advisory Council

September 2021

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The Education/Career Readiness Continuum graphic on page 11 of the report might be useful to agencies considering comprehensive workforce development plans.

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Identifying Current and Future Training Needs of the Public Transportation Industry

This report documents a study commissioned by the National Transit Institute (NTI) as part of its work to address training needs. The study investigates skills gaps among the workforce of the U.S. public transportation industry, identifies strategies to address those gaps, and explores approaches to more successfully recruit and retain the full spectrum of the transit workforce, from frontline to technical to professional staff.

Federal Transit Administration; National Transit Institute

June 2021

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APTA Transit Workforce Readiness Guide

APTA’s Transit Workforce Readiness Guide is a highly interactive and easy-to-use online resource for executives and their staff to assist organizations in building a talent pipeline by attracting high school students into entry-level transit positions.

American Public Transportation Association

March 2021

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Here to Stay: Black, Latina, and Afro-Latina Women in Construction Trades Apprenticeships and Employment

This brief discusses the experiences of early career Black, Latina, and Afro Latina women in the trades. The COVID crisis has put a spotlight on the concentration of Black, Latina, and Afro-Latina women in low-wage jobs, including in many essential healthcare and retail jobs. The skilled construction trades have given many women an alternative to the poorly paid jobs in the service sector that many had to turn to before finding the trades. Skilled construction trades provide opportunities to build careers that are both challenging and fulfilling, pay a family sustaining wage with benefits, and can be accessed through ‘learn as you earn’ apprenticeships.

Chicago Women in the Trades; Institute for Women's Policy Research

March 2021

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How Women Fare in the Transit Industry

In this TRB webinar, panelists discuss strategies to support women in transit and share examples of transit agencies that have effectively implemented programs to retain and advance women in the industry.

Transportation Research Board

September 2020

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Empowering a Resilient Transit Workforce

This webinar identifies critical labor market benchmarks and addresses ways to cultivate a more resilient and empowered transit workforce, particularly in the post-COVID world. The speakers delve into resiliency challenges and education and training solutions.

Eno Center of Transportation

June 2020

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Bus Maintenance and Bus Testing Program Peer-to-Peer Exchange

This report presents a summary of the bus maintenance worker training peer exchange, hosted by the Federal Transit Administration (FTA). Significant shifts in the types of transit buses being procured (e.g., from traditional buses to alternative fuel/low- and no-emission buses) require new and different types of frontline worker training. Through the peer exchange, stakeholders, including industry representatives, shared knowledge about bus maintenance worker training and discussed best practices for developing the next generation of highly-skilled bus technicians.

Federal Transit Administration

May 2020

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