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twc@transportcenter.orgResource Center
The Transit Workforce Center is pleased to host a curated collection of publications and other materials to assist stakeholders engaged in transit workforce development. The Resource Center includes case studies, training materials, research reports, and other materials of interest, including publications produced by federal government agencies, transit organizations, and independent research entities. Resources may be filtered by topic, resource type, and transit mode. This TWC blog post explains how to use the Resource Center.
We are continuing to update the Resource Center regularly. Please contact us via the Request Help menu option if you would like assistance using the Resource Center or are looking for resources on a particular topic. We also welcome suggestions of topics or specific resources to add.
Content in external resources linked from the Resource Center is solely the responsibility of the resource authors and does not necessarily reflect the perspectives of or endorsement by the Transit Workforce Center.
A to Z of Disabilities and Accommodations
The A to Z Library of Disabilities and Accommodations presents information on many common work accommodations, which is sortable by disability, work limitation, work function, and accommodation type and issue. This information is designed to help employers and individuals determine effective accommodations and comply with Title I of the Americans with Disabilities Act (ADA). You will find ADA information, accommodation ideas, and resources for additional information.
Job Accommodation Network
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The Job Accommodation Network (JAN) provides free, expert, and confidential assistance on work accommodations for employers, workers and job seekers with disabilities, and all others in industries, such as transportation.
Transportation Research Board
As part of the National Academies of Sciences, Engineering, and Medicine, the Transportation Research Board (TRB) mobilizes expertise, experience, and knowledge to anticipate and solve complex transportation-related challenges. TRB hosts an extensive number of transportation-related committees, including the Committee on Workforce Development and Organizational Excellence, Committee on Transit Management and Performance, Committee on Bus Transit Systems, Committee on Transit Safety and Security, Committee on Transit Data, and others. TRB sponsors research projects though different programs, including the Transit Cooperative Research Program. Published research reports can be found on the National Academies website. TRB also convenes an Annual Meeting with thousands of representatives across the transportation industry to highlight new research, best practices, and more.
Transportation Research Board
TOPICS: Policy and Planning
Case Study—The Next Chapter in a Life of Service: Veterans in Transit
For some members of the armed forces, a military career is lifelong. But for others, a second career comes after, and transit agencies have benefitted from recruiting veterans into varied positions. About 200,000 service members transition into civilian life each year and begin looking for the next meaningful step in their careers.
The transit industry offers dynamic, challenging occupations that serve the community and is experiencing an acute need for skilled workers. Transit occupations’ skill requirements often match closely the qualifications exiting servicemembers already have. This case study explores three examples of how transit agencies have developed intentional recruitment pipelines and career pathways for veterans, and the benefits these efforts have generated for each agency.
Transit Workforce Center
March 2025
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Programs to Expand the Skilled, Technical Transportation Workforce
Programs to Expand the Skilled, Technical Transportation Workforce: Proceedings of a Workshop summarizes the Workforce held in September 2024 at the National Academies of Sciences Building in Washington, DC. The workshop was sponsored by the Federal Transit Administration and the National Science Foundation and brought together experts and educators across academia, government, and industry.
National Academies of Sciences Engineering and Medicine
March 2025
TOPICS: Apprenticeship, Career Pathways, Community Engagement, Hiring and Recruitment, Policy and Planning, Workforce Shortage
Fostering AI-Ready Building & Moving CTE Pipelines
This report explores how current and projected developments in AI are revolutionizing building and moving occupations, the potential exposure of building and moving occupations to AI-driven workforce automation, and how building and moving career and technical education providers can prepare their learners for a workplace increasingly shaped by AI technologies.
Advance CTE
March 2025
TOPICS: Career Pathways, Policy and Planning, Retention, Training
Public Transportation Safety Certification Program (PTSCTP)
The Public Transportation Safety Certification Program, provided by the Transportation Safety Institute (TSI) and supported by the Federal Transit Administration (FTA), covers the minimum requirements to enhance the technical proficiency of safety personnel who work in the rail transit industry.
U.S. Department of Transportation
February 2025
TOPICS: Safety and Health, Training
The Public Transportation Safety Certification Program, provided by the Transportation Safety Institute (TSI) and supported by the Federal Transit Administration (FTA), covers the minimum requirements to enhance the technical proficiency of safety personnel who work in the rail transit industry. Two groups are required to complete the PTSCTP training:
- State Safety Oversight Agency personnel and contractors who conduct safety audits and examinations of rail transit systems
- Rail transit agency personnel and contractors who are directly responsible for safety oversight
Bus transit agency personnel and contractors who are directly responsible for safety oversight are not required but encouraged to participate in PTSCTP.
Latinos in Transit Membership Guide
Latinos in Transit is committed to empowering professionals in the transit industry to achieve leadership roles by advancing opportunities for workforce development, mentorship, networking, and education. The LIT Membership Guide explains membership levels and benefits, as well as programming, access, participation, opportunities, and more.
Latinos in Transit
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Understanding Absenteeism in Public Transport Operations
Absenteeism has been a persistent problem that can directly impact an organization’s ability to meet the demands of providing service. Factors such as operator job satisfaction, the attractiveness of the profession to current and future workers, and the evolving attitudes towards work all contribute to absenteeism playing a role in workforce availability. Several APTA members participated in a global study on operator absenteeism. The result is a report which aims to describe the causes and impact of absenteeism, while identifying action plans that organizations can use to address the issue. This report was developed by the International Association of Public Transport (UITP).
American Public Transportation Association
February 2025
TOPICS: Policy and Planning, Retention, Workforce Shortage