Resource Center

The Transit Workforce Center is pleased to host a curated collection of publications and other materials to assist stakeholders engaged in transit workforce development. The Resource Center includes case studies, training materials, research reports, and other materials of interest, including publications produced by federal government agencies, transit organizations, and independent research entities. Resources may be filtered by topic, resource type, and transit mode. This TWC blog post explains how to use the Resource Center.

We are continuing to update the Resource Center regularly. Please contact us via the Request Help menu option if you would like assistance using the Resource Center or are looking for resources on a particular topic. We also welcome suggestions of topics or specific resources to add.

Content in external resources linked from the Resource Center is solely the responsibility of the resource authors and does not necessarily reflect the perspectives of or endorsement by the Transit Workforce Center.

Found 16 results for "Frontline worker health and wellness"
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3 Ways to Make Bus Driving a Better Job

This report highlights ways that bus driving can be improved for workers to help increase retention and recruitment. The report explains three specific ways: redesigning the job for health and success, raising pay and creating opportunities for advancement, and making a more flexible schedule.

The National Campaign for Transit Justice

March 2024

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Mental Health, Wellness, and Resilience for Transit System Workers

TCRP Research Report 245: Mental Health, Wellness, and Resilience for Transit System Workers provides a detailed summary of common factors that influence the mental health, well-being, and resiliency of frontline transit workers and includes a range of solutions that transit agencies can implement to address them. Findings were determined using a mix of research methods, including multiple interviews and focus groups with frontline employees, transit agency management, and union leadership at two different points in the project.

Transit Cooperative Research Program

February 2024

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Contributor(s): Sandy Brennan, Elias Frantz Orjuela, Kyle Hearing, Sofie Rhoads, Lori Zeller, Samantha G. Farris, Andrea Lubin, Soumitra S. Bhuyan, Lilly Derby, Koshy Koshy; Transit Cooperative Research Program; Transportation Research Board; National Academies of Sciences, Engineering, and Medicine

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Mental Health Resources for Transit Workers

The Federal Transit Administration has aggregated the mental health resources to support transit industry workers during challenging times. Topics include suicide prevention, active shooter preparedness, mental health first aid, and more.

U.S. Department of Tranportation, Federal Transit Administration

December 2023

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Procedures for Transportation Workplace Drug and Alcohol Testing Programs: Addition of Oral Fluid Specimen Testing for Drugs

This rule amends the U.S. Department of Transportation’s regulated industry drug testing program to include oral fluid testing. This additional methodology for drug testing will give employers a choice that will help combat employee cheating on urine drug tests and provide a less intrusive means of achieving the safety goals of the program.

Department of Transportation

May 2023

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Air Quality in Transit Buses

This report provides a summary from a TRB Transit Cooperative Research Program (TCRP) Insight Event about the air quality in transit buses, particularly since the start of the pandemic. Since then, an increased understanding of infectious disease in confined spaces and the role of droplets and particles in transmission has been increasingly important to the bus industry. At this event, senior transportation executives; representatives from federal, state, and local government; and representatives from technology, consulting, academia, and engineering to discuss opportunities and the challenges of implementing air quality control in buses.

Transportation Research Board

May 2023

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Contributor(s): National Academies of Sciences, Engineering, and Medicine; Transportation Research BoardTransit Cooperative Research Program; Laura Williams

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Not Just an Ache: Examining the Rate of Musculoskeletal Pain in City Bus Drivers

This paper examines the rates of musculoskeletal discomfort in a sample of 957 city bus drivers at King County Metro. The researchers conducted a survey demonstrate that city bus drivers experience very high rates of musculoskeletal pain in at least one area of the body. The paper includes policy recommendations, such as the provision of active-suspension seats in the agency’s fleet of buses and better placement of key controls in the drivers’ workstation, as well as considerations for further investigation.

Mineta Transportation Institute

November 2018

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Improving the Safety, Health, and Productivity of Transit Operators Through Adequate Restroom Access

This report presents a catalog of good practices, tools, and resources that provide a foundation for implementable strategies to improve restroom access, primarily for transit vehicle operators. The report compiles research from 100 transit agencies on current and best practices; the impact of restroom access on health, safety, and operations, and lessons learned.

Transit Cooperative Research Program

October 2022

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A toolbox accompanying the report includes helpful resources such as restroom inventory, planning, and cost estimation tools, as well as templates for restroom access policies and contract language.

Contributor(s): National Academies of Sciences, Engineering, and Medicine; Transportation Research BoardTransit Cooperative Research Program; Robin Mary Gillespie, City University of New York; RLS & Associates Robbie Sarles

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Transit Workforce Shortage: Synthesis Report and Toolkit

The Transit Workforce Shortage Study builds a framework for APTA, its members, and its partner organizations to better understand the workforce shortage’s causes and provides best practices for recruiting, hiring, and retaining transit operations workers.

American Public Transportation Association

March 2023

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APTA’s Transit Workforce Shortage Study combines information from a survey of public transit workers and interviews with public transportation agencies to provide insight into ways to address the national shortage of transit workers. The report provides information on actions agencies have taken to address the workforce shortage, and the toolkit provides step-by-step answers to workforce shortage scenarios agencies are facing every day.

This report builds on findings from the first interim report.

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