Resource Center
The Transit Workforce Center is pleased to host a curated collection of publications and other materials to assist stakeholders engaged in transit workforce development. The Resource Center includes case studies, training materials, research reports, and other materials of interest, including publications produced by federal government agencies, transit organizations, and independent research entities. Resources may be filtered by topic, resource type, and transit mode. This TWC blog post explains how to use the Resource Center.
We are continuing to update the Resource Center regularly. Please contact us via the Request Help menu option if you would like assistance using the Resource Center or are looking for resources on a particular topic. We also welcome suggestions of topics or specific resources to add.
Content in external resources linked from the Resource Center is solely the responsibility of the resource authors and does not necessarily reflect the perspectives of or endorsement by the Transit Workforce Center.

TWU Health & Safety
This page offers various health and safety resources for transportation workers, including COVID-19 guidance, regulatory information, tips for working in extreme weather, and links to trainings and other resources.
TWU International
TOPICS: Policy and Planning, Safety and Health

COVID-19 Work Safe
This page highlights resources from from ATU and industry health and safety experts to help frontline workers stay safe on the job and protect their families from contracting COVID-19. It also includes important information about workers’ rights and how you can hold your employer accountable to ensure a safe workplace during the COVID-19 pandemic.
ATU International
TOPICS: Policy and Planning, Safety and Health

Making Connections 2024 – Mental Health, Well-Being, and Resilience for Transit Workers: Current Research, Practical Applications, and Best Practice Guidelines for Workforce Development
This session about the importance of mental health resources for transit workers was presented as part of TWC’s Making Connections 2024 transit workforce conference in November, 2024.
Transit Workforce Center
November 2024
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Session Description: This session explored mental health and wellness among frontline transit workers, offering actionable insights from the latest research, practical applications, and best practices. Presenters also highlighted the role and importance of workforce development strategies in promoting a healthier, more productive workforce, and its potential organizational impacts, such as reduced turnover and absenteeism.
Moderator:
- Karen Philbrick: Executive Director/CEO – Mineta Transportation Institute
Speakers:
- Janie Berry: Deputy Director of Human Resources –Santa Clara Valley Transportation Authority
- Sandy Brennan: Vice President and Project Manager – Foursquare Integrated Transportation Planning
- Michael Coplen: President & Founder – TrueSafety Evaluation, LLC
- John Courtney: Amalgamated Transportation Union Representative – Amalgamated Transit Union Local 265
- Ed Watt: Principal – WattADR

Assessing Lifecycle and Human Costs of Bus Operator Workstation Design and Components
TCRP Research Report 247: Assessing Lifecycle and Human Costs of Bus Operator Workstation Design and Components, from TRB’s Transit Cooperative Research Program, creates an easy-to-use toolkit for predicting the long-term safety of and promoting a healthy environment in bus operator workstations.
Transit Cooperative Research Board
June 2024
TOPICS: Policy and Planning, Retention, Safety and Health
Driving trucks and buses is a physically demanding occupation that carries one of the highest injury rates of major occupational categories in the United States. Drivers often work in postures that increase risk of low back pain and other musculoskeletal disorders, slow their response time, and put them at increased risk for acute injuries due to crashes.
TCRP Research Report 247: Assessing Lifecycle and Human Costs of Bus Operator Workstation Design and Components, from TRB’s Transit Cooperative Research Program, creates an easy-to-use toolkit for predicting the long-term safety of and promoting a healthy environment in bus operator workstations.
Contributor(s): National Academies of Sciences, Engineering, and Medicine; Transportation Research Board; Transit Cooperative Research Program; Songlin Wu; Eunsik Kim; Andris Freivalds; Yiqi Zhang; Matthew Parkinson

Fatigue Resources for Transit Operations
To support the transit industry, FTA has compiled resources that can be used to better understand fatigue and fatigue-related issues in the workplace. The site includes resources about understanding sleep, causes of fatigue, symptoms and warning signs, effects, relevance to transit workers and agencies, and fatigue risk management systems.
Federal Transit Administration
TOPICS: Policy and Planning, Safety and Health, Training

Workplace Mental Health Toolkit
The Workplace Mental Health Toolkit assists employers’ efforts to support the mental health and well-being of all workers, including people with mental health conditions. Through this toolkit, organizations can learn how to create a mental health-friendly workplace and help their employees access resources that will lead to improved well-being.
Employer Assistance and Resource Network on Disability
TOPICS: Policy and Planning, Retention, Safety and Health

3 Ways to Make Bus Driving a Better Job
This report highlights ways that bus driving can be improved for workers to help increase retention and recruitment. The report explains three specific ways: redesigning the job for health and success, raising pay and creating opportunities for advancement, and making a more flexible schedule.
The National Campaign for Transit Justice
March 2024
TOPICS: Hiring and Recruitment, Policy and Planning, Retention, Safety and Health, Workforce Shortage

Mental Health, Wellness, and Resilience for Transit System Workers
TCRP Research Report 245: Mental Health, Wellness, and Resilience for Transit System Workers provides a detailed summary of common factors that influence the mental health, well-being, and resiliency of frontline transit workers and includes a range of solutions that transit agencies can implement to address them. Findings were determined using a mix of research methods, including multiple interviews and focus groups with frontline employees, transit agency management, and union leadership at two different points in the project.
Transit Cooperative Research Program
February 2024
TOPICS: Policy and Planning, Safety and Health
Contributor(s): Sandy Brennan, Elias Frantz Orjuela, Kyle Hearing, Sofie Rhoads, Lori Zeller, Samantha G. Farris, Andrea Lubin, Soumitra S. Bhuyan, Lilly Derby, Koshy Koshy; Transit Cooperative Research Program; Transportation Research Board; National Academies of Sciences, Engineering, and Medicine