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twc@transportcenter.orgResource Center
The Transit Workforce Center is pleased to host a curated collection of publications and other materials to assist stakeholders engaged in transit workforce development. The Resource Center includes case studies, training materials, research reports, and other materials of interest, including publications produced by federal government agencies, transit organizations, and independent research entities. Resources may be filtered by topic, resource type, and transit mode. This TWC blog post explains how to use the Resource Center.
We are continuing to update the Resource Center regularly. Please contact us via the Request Help menu option if you would like assistance using the Resource Center or are looking for resources on a particular topic. We also welcome suggestions of topics or specific resources to add.
Content in external resources linked from the Resource Center is solely the responsibility of the resource authors and does not necessarily reflect the perspectives of or endorsement by the Transit Workforce Center.
Making Connections 2024 – Zero In and Power Up: Resources for a Smooth Workforce Transition to New Fuel Technologies
This full-day intensive session about transitions the transit workforce to low-no vehicles was presented as part of TWC’s Making Connections 2024 transit workforce conference in November, 2024.
Transit Workforce Center
November 2024
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Session Description: Currently managing or expecting to begin the process of transitioning part of your fleet towards electrification? Transitioning from work with the 12- and 24-volts electrical systems in traditional diesel and CNG buses to Low-No buses, with upwards of 800 volts, requires a significant commitment to additional skills training and development for new and incumbent transit technicians. As a central component of a nationally-coordinated effort to help prepare frontline technicians with the training needed to meet the challenges and demands of this new technology, TWC has developed a Low-No familiarization course, currently delivered in partnership with National Transit Institute. This full-day session combined an in-depth introduction to key elements of the course resources, freely available to all, followed by an afternoon technical tour of a nearby low-no maintenance facility.
Moderator:
- Jason Macumber: Senior Advisor of Workforce Development and Technology – International Transportation Learning Center / Transit Workforce Center
Speakers:
- Brandon Liu: Instructional Designer – International Transportation Learning Center / Transit Workforce Center
- Brian Markey: Chief Executive Officer – Custom Training Aids Inc.
Making Connections 2024 – Train-the-Trainer Bootcamp: Strategies for Successful Instruction
This full-day intensive session about tools for new and experienced trainers to increase retention and engagement was presented as part of TWC’s Making Connections 2024 transit workforce conference in November, 2024.
Transit Workforce Center
November 2024
TOPICS: Making Connections Conference, Policy and Planning, Retention, Trainer and Mentor Development, Training
Session Description: This intensive full-day session, an abbreviated version of TWC’s popular 5-day Train-the-Trainer Level 1 course, provided both new and experienced trainers with new tools to increase engagement, application, and retention. Participants added to their knowledge, skills, and confidence to fully engage learners and effectively facilitate a variety of instructor-led training programs. Topics included adult learning theory, teaching techniques, and instructional elements that really work! Participants also had the opportunity to observe and critique a teaching demonstration — learning what does and what does not contribute to impactful learning.
Check out experienced instructors and your trainer-peers from across the industry to explore the following topics:
- How do adults learn, and what does adult learning theory tell us that we can use in our training?
- What are the key instructional elements of successful classroom and hands-on training?
- What are lesson plans, and how are they developed?
- Which teaching techniques help strengthen classes and instructional presentations?
Speakers:
- Frank Burnett: Training Specialist – International Transportation Learning Center / Transit Workforce Center
- Julie Deibel-Pundt: Program Director, Instructional Design – International Transportation Learning Center / Transit Workforce Center
- Marina Budeyeva: Instructional Designer – International Transportation Learning Center / Transit Workforce Center
- Jessica Supervielle: Instructional Designer – International Transportation Learning Center / Transit Workforce Center
Directory of Grant Writers
The purpose of this Directory is to connect transit managers looking to contract with grant writing consultants available for hire. Agencies can contact grant writers using their information provided by clicking the link below.
National Rural Transit Assistance Program (RTAP)
October 2024
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The purpose of this Directory is to connect transit managers looking to contract with grant writing consultants available for hire. Agencies can contact grant writers using their information provided by clicking the link below.
FTA Safety Training Resources
This landing page features FTA safety training resources, including the 2024–2025 Virtual Safety Risk Management and Safety Assurance Workshop and De-Escalation Training Resource Directory, as well as FTA sponsored resources, such as the USDOT Transportation Safety Institute (TSI).
Federal Transit Administration
September 2024
TOPICS: Safety and Health, Training
ATTAIN Facilities & Elevator/Escalator Maintenance Meeting
This ATTAIN meeting featured discussions from Pittsburgh Regional Transit/ATU 85 and Bay Area Rapid Transit about how their facilities and elevator/escalator maintenance apprenticeship programs are developed, work, and the benefits they offer.
Transit Workforce Center
September 2024
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The American Transit Training and Apprenticeship Innovators Network (ATTAIN) is a peer network created for transit agencies and labor unions to explore new apprenticeship programs or enhance existing programs for their frontline workforce. Through ATTAIN, TWC promotes apprenticeship, advances frontline worker training, facilitates peer exchange, and provides technical assistance to agencies and unions interested in developing apprenticeship programs for their frontline workforce.
This ATTAIN meeting featured discussions from Pittsburgh Regional Transit/ATU 85 and Bay Area Rapid Transit about how their facilities and elevator/escalator maintenance apprenticeship programs are developed, work, and the benefits they offer.
Map – Apprenticeship and Mentorship Programs
This map visualizes the growing trend of registered apprenticeship in U.S. transit agencies, displaying transit locations with registered apprenticeship or mentorship programs. Users can reveal information about the active apprenticeship/mentorship programs at each agency, the agency’s workforce-related statistics (such as wage, employee count, labor hours, and ridership), and links to Standards of Apprenticeship, which include details about qualifications, wages, hours, and training schedules.
Transit Workforce Center
September 2024
TOPICS: Apprenticeship, Career Pathways, Community Engagement, Labor-Management Partnerships, Mentorship
2024 Sector Strategies Framework
The Employment and Training Administration (ETA) released an updated Sector Strategies Framework to guide national, state, and local practitioners in their efforts to launch and implement effective sector strategies. It clearly lays out essential concepts and was developed to harness lessons learned from the field, provide support to overcome common barriers, and help practitioners build knowledge in new areas.
WorkforceGPS
September 2024
TOPICS: Hiring and Recruitment, Labor-Management Partnerships, Low-No, Policy and Planning, Retention, Trainer and Mentor Development, Training, Workforce Shortage
In September 2024, ETA released an updated Sector Strategies Framework to guide national, state, and local practitioners in their efforts to launch and implement effective sector strategies. The Framework is intended to advance knowledge and support the development, scaling, and durability of sector strategies. It provides workforce system practitioners with a clear picture of the concepts and elements essential to the successful implementation of sector partnerships and sector strategies. The Sector Strategies Framework was developed by ETA to harness lessons learned from the field, provide support to overcome common barriers, and help practitioners build knowledge in new areas.
Along with the Framework, the ETA released additional resources including:
- Implementation Guide and Self-Assessment and Action Planning Tool: Resources to help practitioners implement the Framework and assess and strengthen existing sector strategies efforts.
- ETA Blog Post: “Demand-driven training: Reimagining sector partnerships to build career pathways”
- Training and Employment Notice No. 08-24: Release and Availability of Updated 2024 U.S. Department of Labor’s Sector Strategies Framework
- Virtual Training Series: Learn more about the Framework and strategies to implement and scale sector strategies by viewing each session in this three-part series.
Case Study: Mentoring in the Paratransit Setting
In Ohio, Greater Cleveland Regional Transit Authority (GCRTA) and Amalgamated Transit Union (ATU) Local 268 have pioneered a structured mentoring program for paratransit operators. This “mini case study” focuses on their lessons learned from its first two years.
Transit Workforce Center
September 2024
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“Someone to Rely On”
Mentoring programs are growing more common across transit agencies in the U.S., but most of them are specific to fixed-route operators and technicians. In Ohio, Greater Cleveland Regional Transit Authority (GCRTA) and Amalgamated Transit Union (ATU) Local 268 have pioneered a structured mentoring program for paratransit operators, as well as fixed-route operators. This “mini case study” focuses on the paratransit mentoring program, including lessons learned from its first two years.