Resource Center

The Transit Workforce Center is pleased to host a curated collection of publications and other materials to assist stakeholders engaged in transit workforce development. The Resource Center includes case studies, training materials, research reports, and other materials of interest, including publications produced by federal government agencies, transit organizations, and independent research entities. Resources may be filtered by topic, resource type, and transit mode. This TWC blog post explains how to use the Resource Center.

We are continuing to update the Resource Center regularly. Please contact us via the Request Help menu option if you would like assistance using the Resource Center or are looking for resources on a particular topic. We also welcome suggestions of topics or specific resources to add.

Content in external resources linked from the Resource Center is solely the responsibility of the resource authors and does not necessarily reflect the perspectives of or endorsement by the Transit Workforce Center.

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Launching TC3: Foundational Skills for Today’s Transit Workforce

The Transit Core Competencies Curriculum (TC3) is a set of freely available course materials developed by transit organization subject matter experts from across the country. This webinar provides an overview of the full TC3 program, including its structure and key topic areas such as electrical, mechanical, computers, math, and industry awareness. It also explores how agencies can use the materials for onboarding, upskilling, and career pathway development.

Transit Workforce Center

June 2026

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Whether you’re looking to strengthen your curriculum, support new hires, or create more consistent skill development across your workforce, this webinar provides practical insights into how TC3 can support your agency.

link TC3 Landing Page link Webinar Slides
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Streamlining Operator Hiring Practices — Example Hiring Process Flows

This page, part of TWC’s Streamlining Operator Hiring Practices initiative, shows four examples of possible process flows and steps involved in bus operator hiring practices and indicates when steps are conducted concurrently.

Transit Workforce Center

June 2026

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link Example Hiring Process Flows
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Streamlining Operator Hiring Practices — Designing Job Postings

This webpage, part of TWC’s Streamlining Operator Hiring Practices initiative, summarizes common strategies, best practices, and agency examples based on a TWC review and analysis of more than 50 transit operator job postings for minimum requirements, preferred qualifications, information communicated about the hiring process and timeline, job descriptions, etc.

Transit Workforce Center

June 2026

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link Designing Job Postings
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Streamlining Operator Hiring Practices — Transit Agency Practices for Operator Candidate Assessment

This webpage, part of TWC’s Streamlining Operator Hiring Practices initiative, presents four ways of collecting information about applicants: interviews, assessments, references, and application screening practices. It describes common practices and best practices for each, based on our research with transit agencies.

Transit Workforce Center

June 2026

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link Practices for Operator Candidate Assessment
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Streamlining Operator Hiring Practices — Cross-Cutting Strategies to Improve Transit Operator Hiring

This fact sheet, part of TWC’s Streamlining Operator Hiring Practices initiative, presents cross-cutting strategies across four major categories: simplifying and shortening job applications, prompt follow-up to job candidates, aligning hiring and training schedules, and differentiating training for CDL holders and non-CDL holders.

Transit Workforce Center

June 2026

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link Cross-Cutting Strategies
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Streamlining Operator Hiring Practices — Findings From Surveys and Interviews

This research brief provides a summary of the research activities and main findings of TWC’s Streamlining Operator Hiring Practices initiative. It describes the methods used in the project as well as common practices, average timelines, and main challenges faced by transit agencies hoping to shorten hiring processes.

Transit Workforce Center

June 2026

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link Findings From Surveys and Interviews
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Recruitment Messaging That Resonates

TWC partnered with a strategic communications agency to design and implement a sample strategic marketing and outreach program. This report, “Recruitment Messaging That Resonates – Insights into Attracting Frontline Transit Workers,” discusses the findings and recommendations.

Transit Workforce Center

May 2026

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link Full report
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ATTAIN Bus Operator Mentorship and Apprenticeship May Webinar

Panelists from Star Transit (TX), WeGo and ATU Local 1235 (TN), and NJ TRANSIT and ATU Local 819 each described their recent success in starting a bus operator mentorship program. These agencies offered unique perspectives and insights due to the relative size of their workforce and the different scales at which they operate. This webinar showed examples of programs with both represented and non-represented workers. TWC team members facilitated a panel discussion and an audience Q&A.

Transit Workforce Center

May 2026

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link Webinar Slides
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