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twc@transportcenter.orgResource Center
The Transit Workforce Center is pleased to host a curated collection of publications and other materials to assist stakeholders engaged in transit workforce development. The Resource Center includes case studies, training materials, research reports, and other materials of interest, including publications produced by federal government agencies, transit organizations, and independent research entities. Resources may be filtered by topic, resource type, and transit mode. This TWC blog post explains how to use the Resource Center.
We are continuing to update the Resource Center regularly. Please contact us via the Request Help menu option if you would like assistance using the Resource Center or are looking for resources on a particular topic. We also welcome suggestions of topics or specific resources to add.
Content in external resources linked from the Resource Center is solely the responsibility of the resource authors and does not necessarily reflect the perspectives of or endorsement by the Transit Workforce Center.
ATTAIN Bus Maintenance Apprenticeship Webinar
This ATTAIN webinar focused on bus maintenance apprenticeship programs and featured Milwaukee County Transit System/Amalgamated Transit Union Local 998 and Jacksonville Transit Authority/International Association of Machinists and Aerospace Workers Lodge 759. Panelists from these transit agencies and labor unions outlined the development process and the final structure of their apprenticeship programs while highlighting how this strategy was implemented and why it works, offering benefits for both the agency and the workforce.
Transit Workforce Center
May 2025
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This ATTAIN webinar focused on bus maintenance apprenticeship programs and featured Milwaukee County Transit System/Amalgamated Transit Union Local 998 and Jacksonville Transit Authority/International Association of Machinists and Aerospace Workers Lodge 759. Panelists from these transit agencies and labor unions outlined the development process and the final structure of their apprenticeship programs while highlighting how this strategy was implemented and why it works, offering benefits for both the agency and the workforce.
Case Study: Promoting Job Quality in the Microtransit Workforce
Microtransit, a relatively new form of demand response public transportation, is on the rise. TWC’s new set of microtransit case studies provides various perspectives on microtransit that include examples of how it has successfully been provided in-house and with a union-represented workforce. The case studies share experiences from four transit locations that are implementing microtransit service in ways that promote job quality for operators, technicians, and others, while also providing greater control over the quality of the service.
Transit Workforce Center
May 2025
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Microtransit Solutions in Rural Communities
TCRP Synthesis 178: Microtransit Solutions in Rural Communities: On-Demand Alternatives to Dial-a-Ride Services and Unproductive Coverage Routes provides a comprehensive overview of rural microtransit operations through a literature review, surveys of 19 transit providers, and case examples of seven agencies.
Transit Cooperative Research Program
May 2025
TOPICS: Policy and Planning
Contributor(s): National Academies of Sciences, Engineering, and Medicine; Transportation Research Board; Transit Cooperative Research Program; Alanna McKeeman; Jessica Klion; Laura Duke
Situations and Solutions Finder
The Situations and Solutions Finder offers a library of workplace accommodation scenarios for industries, such as transportation (e.g., bus drivers, mechanics, dispatchers, etc.) to support workers with disabilities (by disability type, limitations, and occupation). The situations and solutions included are examples of accommodations that were made by JAN customers. Because accommodations are made on a case-by-case basis, these examples may not be effective for every individual or workplace but offer ideas about the types of accommodations that may be possible.
Job Accommodation Network
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The Job Accommodation Network provides free, expert, and confidential assistance on work accommodations for employers, workers and job seekers with disabilities, and all others in industries, such as transportation.
A to Z of Disabilities and Accommodations
The A to Z Library of Disabilities and Accommodations presents information on many common work accommodations, which is sortable by disability, work limitation, work function, and accommodation type and issue. This information is designed to help employers and individuals determine effective accommodations and comply with Title I of the Americans with Disabilities Act (ADA). You will find ADA information, accommodation ideas, and resources for additional information.
Job Accommodation Network
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The Job Accommodation Network (JAN) provides free, expert, and confidential assistance on work accommodations for employers, workers and job seekers with disabilities, and all others in industries, such as transportation.
Transportation Research Board
As part of the National Academies of Sciences, Engineering, and Medicine, the Transportation Research Board (TRB) mobilizes expertise, experience, and knowledge to anticipate and solve complex transportation-related challenges. TRB hosts an extensive number of transportation-related committees, including the Committee on Workforce Development and Organizational Excellence, Committee on Transit Management and Performance, Committee on Bus Transit Systems, Committee on Transit Safety and Security, Committee on Transit Data, and others. TRB sponsors research projects though different programs, including the Transit Cooperative Research Program. Published research reports can be found on the National Academies website. TRB also convenes an Annual Meeting with thousands of representatives across the transportation industry to highlight new research, best practices, and more.
Transportation Research Board
TOPICS: Policy and Planning
Case Study—The Next Chapter in a Life of Service: Veterans in Transit
For some members of the armed forces, a military career is lifelong. But for others, a second career comes after, and transit agencies have benefitted from recruiting veterans into varied positions. About 200,000 service members transition into civilian life each year and begin looking for the next meaningful step in their careers.
The transit industry offers dynamic, challenging occupations that serve the community and is experiencing an acute need for skilled workers. Transit occupations’ skill requirements often match closely the qualifications exiting servicemembers already have. This case study explores three examples of how transit agencies have developed intentional recruitment pipelines and career pathways for veterans, and the benefits these efforts have generated for each agency.
Transit Workforce Center
March 2025
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Programs to Expand the Skilled, Technical Transportation Workforce
Programs to Expand the Skilled, Technical Transportation Workforce: Proceedings of a Workshop summarizes the Workforce held in September 2024 at the National Academies of Sciences Building in Washington, DC. The workshop was sponsored by the Federal Transit Administration and the National Science Foundation and brought together experts and educators across academia, government, and industry.
National Academies of Sciences Engineering and Medicine
March 2025
TOPICS: Apprenticeship, Career Pathways, Community Engagement, Hiring and Recruitment, Policy and Planning, Workforce Shortage