Resource Center

The Transit Workforce Center is pleased to host a curated collection of publications and other materials to assist stakeholders engaged in transit workforce development. The Resource Center includes case studies, training materials, research reports, and other materials of interest, including publications produced by federal government agencies, transit organizations, and independent research entities. Resources may be filtered by topic, resource type, and transit mode. This TWC blog post explains how to use the Resource Center.

We are continuing to update the Resource Center regularly. Please contact us via the Request Help menu option if you would like assistance using the Resource Center or are looking for resources on a particular topic. We also welcome suggestions of topics or specific resources to add.

Content in external resources linked from the Resource Center is solely the responsibility of the resource authors and does not necessarily reflect the perspectives of or endorsement by the Transit Workforce Center.

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FTA Annual Report to Congress on Technical Assistance and Workforce Development for FY2025

This report, required from FTA annually, provides information on the FTA Technical Assistance and Workforce Development program, including information about frontline workforce activities and trends. The report describes activities under FTA’s technical assistance centers, including TWC, and updates about standards development and training.

Federal Transit Administration

February 2026

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“Under-the-Hood” CDL Waiver for Transit Bus Operators

To help address bus driver shortages, the Federal Motor Carrier Safety Administration (FMCSA) issues a CDL “under-the-hood” testing exemption for drivers. APTA offers several resources to help transit agencies understand the impacts of the waiver and the process for states to adopt it.

American Public Transportation Association

February 2026

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Building an evidence base for the business case for apprenticeships

Support for expanding apprenticeships in the United States is growing, but low employer participation remains a significant barrier. This report draws on a literature review and interviews with subject matter experts and employers to understand the business case for apprenticeships.

Brookings Institution

January 2026

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Consolidated Rail Infrastructure and Safety Improvements

The Consolidated Rail Infrastructure and Safety Improvements (CRISI) program is an initiative of the Federal Railroad Administration (FRA) that provides grant funding for projects aimed at improving the safety, efficiency, and reliability of intercity passenger and freight rail. The goal of the program is to meet both current and future rail workforce demands by addressing key challenges such as an aging workforce and critical skill gaps. It also aims to prepare the workforce for advanced technology deployments and operational innovations, ultimately contributing to the stabilization and growth of the rail industry workforce. The program includes the Mineta Summer Transportation Academy.

Federal Railroad Administration

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The Lynden Hop’s Legacy: Lessons Learned From Operating Microtransit In-House

This case study explores the lessons learned from the Lynden Hop project and WTA’s experience running an in-house microtransit service, highlighting the strengths of in-house planning, service, and community engagement, as well as discussing how the lessons learned from the on-demand Lynden Hop pilot informed the revised route of the 26 bus and the study of microtransit deployments in other areas of Whatcom County.

Shared-Use Mobility Center

December 2025

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Public Transit Workforce Development for Zero-Emission Vehicles

This TCRP report focuses on vehicle maintenance of battery-electric and fuel-cell transit buses, including case studies from transit as well as lessons from the automotive and school transportation industries. Recommendations include assessing workforce skills through skills-gap analysis, building a systematic process for building skills (including through frontline worker engagement and the creation of formalized training programs, e.g., registered apprenticeship), and working proactively on recruitment and retention.

Transit Cooperative Research Program

December 2025

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Contributor(s): National Academies of Sciences, Engineering, and Medicine; Transportation Research BoardTransit Cooperative Research Program; International Transportation Learning Center, John Schiavone, Karitsa Holdzkom, Douglas Nevins, Michaela Boneva; Planning Communities, Ann Steedly, Brandy Hutson, James Farrell

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Continuing to Serve — Veterans’ Transit Career Routes

In celebration of Veterans Day, TWC and external partners hosted a webinar exploring public transportation workforce pathways and opportunities for veterans. Check out the webinar recording to hear from transit agencies and veterans about the experience veterans bring to public transportation, the various career trajectories they can follow in the industry, and how to launch veteran-focused outreach and recruitment programs.

Transit Workforce Center

November 2025

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In celebration of Veterans Day, TWC and external partners hosted a webinar exploring public transportation workforce pathways and opportunities for veterans. Check out the webinar recording below to hear from transit agencies and veterans about the experience veterans bring to public transportation, the various career trajectories they can follow in the industry, and how to launch veteran-focused outreach and recruitment programs. Several of the veterans and agencies were also represented in the Transit Career Story, Continuing to Serve — Veterans’ Transit Career Routes.

  • Maurice Blue — Senior Sourcing Officer, Proactive Sourcing, Washington Metropolitan Area Transit Authority (WMATA)
  • Olivia Jones — Director, Operations Control Center and Training, CapMetro
  • Leesa Lester — Transit Director, Southern Iowa Trolley
  • Alex Ramos — Outreach Coordinator, Transport Workers Union Local 100/Training Upgrade Fund; Light Maintainer, Metropolitan Transportation Authority–New York City Transit
  • Adam Rosenfield — Program Manager, Workforce Outreach, CapMetro
  • Tim Tarrant — Vice President for Commuter/Passenger, Brotherhood of Railroad Signalmen

Recording: 

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Streamlining Operator Hiring Practices — Key Takeaways from TWC’s Review of Existing Research

TWC is launching a new research effort aimed at documenting current transit agency hiring processes for operators and producing new resources to support agencies’ operator hiring efforts. The first part of the initiative is this introductory brief which reviews prior research on operator hiring practices in the transit industry, including best practices and lessons from other industries.

Transit Workforce Center

November 2025

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