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twc@transportcenter.orgResource Center
The Transit Workforce Center is pleased to host a curated collection of publications and other materials to assist stakeholders engaged in transit workforce development. The Resource Center includes case studies, training materials, research reports, and other materials of interest, including publications produced by federal government agencies, transit organizations, and independent research entities. Resources may be filtered by topic, resource type, and transit mode. This TWC blog post explains how to use the Resource Center.
We are continuing to update the Resource Center regularly. Please contact us via the Request Help menu option if you would like assistance using the Resource Center or are looking for resources on a particular topic. We also welcome suggestions of topics or specific resources to add.
Content in external resources linked from the Resource Center is solely the responsibility of the resource authors and does not necessarily reflect the perspectives of or endorsement by the Transit Workforce Center.
Video on New Standards for the Low-No Bus Fleet
In this video, Bryan Sooter, P.E., Director of Standards at the American Public Transportation Association (APTA), and Bekhi Spika, VP and CRO of Spika Design & Manufacturing, have a conversation about low-no standards, including how standards are created in public transportation; the challenges faced by transit agencies in getting prepared for an entirely new way of operating with entirely new technology in existing, new or modified infrastructure; the kinds of areas that new standards on low-no can be expected to encompass; and the guidance on resources available from APTA for transit agencies shifting to low-no fleets.
Spika Design & Manufacturing
February 2024
TOPICS: Low-No, Policy and Planning, Training
Champaign-Urbana Mass Transit District’s Hydrogen Fuel Technology
Check out Champaign-Urbana Mass Transit District’s (MTD) hydrogen fuel technology! In these videos, MTD unveils their hydrogen fuel cell buses and their work to use fully solar-produced hydrogen.
Champaign-Urbana Mass Transit District
February 2024
TOPICS: Low-No
Making a Positive Impact: GCRTA and ATU Local 268’s Operator Mentoring Program
This video provides an overview of the Greater Cleveland Regional Transit Authority (GCRTA) and Amalgamated Transit Union (ATU) Local 268 operator mentoring program. Incorporating the voices of frontline workers, it explains the benefits of mentoring that GCRTA has realized and provides a window into how the program developed.
Greater Cleveland Regional Transit Authority, Amalgamated Transit Union Local 268
February 2024
TOPICS: Mentorship
Case Study: Golden Gate Transit & Amalgamated Transit Union Local 1575
Marin County, California-based Golden Gate Transit (GGT) operates commuter bus lines in four Bay Area counties, including San Francisco. Like many agencies, GGT has struggled with operator recruitment and retention. To address these challenges, the agency and the union representing operators, Amalgamated Transit Union Local 1575, formed a labor-management partnership, the Workforce Investment Network (WIN). The WIN partnership has implemented bus operator mentorship, apprenticeship, and pre-apprenticeship programs; formed partnerships with educational institutions and community groups; and identified opportunities to remove particular barriers to entry for job seekers.
Transit Workforce Center
February 2024
TOPICS: Apprenticeship, Career Pathways, Community Engagement, Hiring and Recruitment, Labor-Management Partnerships, Mentorship, Policy and Planning, Trainer and Mentor Development, Training, Workforce Shortage
Read Rich Diaz’s Transit Career Story on the TWC Blog to learn more.
View the full case study below:
Advancing Rider and Worker Safety
The 2022-2024 Charter tasked the Transit Advisory Committee for Safety (TRACS) with developing recommendations that the Federal Transit Administration could implement to improve public safety. This report includes recommendations related to one of the Charter’s safety focus areas: Advancing Rider and Worker Safety.
Transit Advisory Committee for Safety
February 2024
TOPICS: Policy and Planning, Safety and Health, Training
National Outreach Survey for Transportation (NOST)
This report explores the status of sex and labor trafficking in the transportation industry. It explains and highlights a survey of frontline data collected from across the transportation industry, as well as from sex and labor trafficking survivors and direct victim service providers. Data analysis includes information about the current knowledge base on sex trafficking among frontline transportation workers and suggestions for training.
United Against Slavery
January 2024
TOPICS: Policy and Planning, Safety and Health, Training
Passenger Assistance, Safety And Sensitivity (PASS) Program Handbook
CTAA’s Passenger Assistance, Safety and Sensitivity (PASS) driver training program provides resources and standards for operators to transport passengers in the most safe, sensitive and careful manner possible. PASS is ideal for non-emergency medical transportation (NEMT) trips, for ADA paratransit services, for specialized transit for older passengers, for human and social service riders — really any transportation operation where the passengers require extra care.
Community Transportation Association of America
January 2024
TOPICS: Community Engagement, Safety and Health, Training
Mentoring: A Tool for Employee Engagement & Retention
APTA’s podcast, The Transit Authority, presents a two-part series on mentoring. The Santa Clara Valley Transportation Authority (VTA) and Greater Cleveland Regional Transit Authority (GCRTA) will discuss their partnerships with ATU to build and manage successful mentoring programs and how mentoring is a critical tool for knowledge transfer and positive work culture.