Making Connections 2022 – Mentoring: A Great Route to Frontline Workforce Development

Making Connections 2022 – Mentoring: A Great Route to Frontline Workforce Development
Transit Workforce Center
December 2022
This session was presented as part of TWC’s Making Connections 2022 transit workforce conference in December, 2022.
Session Summary: This session explored how transit agencies can use structured mentoring programs and mentor training as an effective approach to deal with the challenges of recruiting, supporting, training, and retaining drivers and technicians. Current and former mentors and mentor program coordinators from labor and management discussed the fundamentals of mentoring, the mentoring process and its impact on employees and agencies, along with the varied ways mentoring can and should be an integral part of any training or apprenticeship program.
Moderator
Stu Bass: Principal – Progress Worx; Founding Director – Keystone Development Partnership
Speakers
Raul “Kiko” Diaz: Senior Assistant Business Manager – San Diego Metropolitan Transit System/IBEW Local 465
Rich Hibbs: Co-Director – California Transit Works
Dionna McCane: Mentorship and Apprenticeship Coordinator – IndyGo
Ibrahim Ouattara: Workforce Development Manager – IndyGo
Troy Thornton: Mentor/Bus Operator – Golden Gate Transit/Amalgamated Transit Union Local 1575
Related Topics:
Apprenticeship, Career Pathways, Diversity, Equity, and Inclusion, Making Connections 2022