Resource Center
The Transit Workforce Center is pleased to host a curated collection of publications and other materials to assist stakeholders engaged in transit workforce development. The Resource Center includes case studies, training materials, research reports, and other materials of interest, including publications produced by federal government agencies, transit organizations, and independent research entities. Resources may be filtered by topic, resource type, and transit mode. This TWC blog post explains how to use the Resource Center.
We are continuing to update the Resource Center regularly. Please contact us via the Request Help menu option if you would like assistance using the Resource Center or are looking for resources on a particular topic. We also welcome suggestions of topics or specific resources to add.
Content in external resources linked from the Resource Center is solely the responsibility of the resource authors and does not necessarily reflect the perspectives of or endorsement by the Transit Workforce Center.

Making Connections 2022 – Designing Safety: Bus of the Future and Beyond
This session about bus operator safety was presented as part of TWC’s Making Connections 2022 transit workforce conference in December, 2022.
Transit Workforce Center
December 2022
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Session Summary: In the hierarchy of health and safety protections, engineering controls are at the top. This session addressed the critical issues of operator assaults and operator safety through the lens of safety by design, with a major focus on the significant planning work that has been done to create an effective operator barrier against assault and respiratory hazards. Other advances in safety-related design, such as blind-spot elimination for protection of pedestrians, ergonomics and accessibility, were also reviewed.
Moderators
- Jack Clark: Executive Director – International Transportation Learning Center/Transit Workforce Center
Speakers
- Christy Campoll: Senior Associate – RLS & Associates Inc.
- Brian Sherlock: Safety Specialist – Amalgamated Transit Union
- Mohammed Yousuf: Director, Office of Infrastructure, Safety and Asset Innovation – Federal Transit Administration

Making Connections 2022 – Considerations on the Future of Human-Automation Teaming in the Transit Workforce
As part of the plenary session on “Navigating New Directions: Emerging Technologies and the Future of Transit Workforce” at Making Connections 2022, Carnegie Mellon researchers presented on a study released in spring 2022 on bus automation, examining issues related to the practical safety and operational limitations of deploying driverless buses in transit systems while citing many technologies that can enhance safety and improve driver performance.
Transit Workforce Center
December 2022
TOPICS: Making Connections Conference, Training

Making Connections 2022 – Online Training and Learning Technologies
This session about online training was presented as part of TWC’s Making Connections 2022 transit workforce conference in December, 2022.
Transit Workforce Center
December 2022
TOPICS: Making Connections Conference, Training
Session Summary: The Online Training and Learning Technologies Workshop addressed how online training is evolving, strategies to start or expand an online training program, and ways to incorporate learning technologies, regardless of training program size. The session included an exciting snapshot of how cutting-edge learning technologies are successfully being used in the transit industry today.
Moderator
- Grant Young: Instructional Systems Design Consultant – International Transportation Learning Center/Transit Workforce Center
Speakers
- Julie Deibel-Pundt: Program Director, Instructional Design – International Transportation Learning Center/Transit Workforce Center
- Michael Flocchini: Training and Education Manager – AC Transit
- Todd Marks: Founder, CEO and President – Mindgrub Technologies

Training for New Technologies Workshop
This slide presentation is from the “Training for New Technologies” workshop held during the International Transportation Learning Center’s Making Connections conference held on October 26, 2017.