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twc@transportcenter.orgResource Center
The Transit Workforce Center is pleased to host a curated collection of publications and other materials to assist stakeholders engaged in transit workforce development. The Resource Center includes case studies, training materials, research reports, and other materials of interest, including publications produced by federal government agencies, transit organizations, and independent research entities. Resources may be filtered by topic, resource type, and transit mode. This TWC blog post explains how to use the Resource Center.
We are continuing to update the Resource Center regularly. Please contact us via the Request Help menu option if you would like assistance using the Resource Center or are looking for resources on a particular topic. We also welcome suggestions of topics or specific resources to add.
Content in external resources linked from the Resource Center is solely the responsibility of the resource authors and does not necessarily reflect the perspectives of or endorsement by the Transit Workforce Center.
Labor-Management Partnerships for Public Transportation, Volume 2: Final Report
This TCRP report documents the materials used to develop the Volume 1: Toolkit, including an industry survey and case studies. Volume 1 provides resources for public transportation management and labor union leaders to establish, manage, and improve labor–management partnerships.
Transit Cooperative Research Program
January 2015
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Contributor(s): National Academies of Sciences, Engineering, and Medicine; Transportation Research Board; Transit Cooperative Research Program; Scott Baker; Chuyuan (Viktor) Zhong; Douglas Taylor; William F. Scott; Richard Plante
Labor-Management Partnerships for Public Transportation, Volume 1: Toolkit
This toolkit provides resources for public transportation management and labor union leaders to establish, manage, and improve labor-management partnerships. It includes a description of the development of a labor-management partnership charter, recommended actions for both management and labor union leaders, and a workshop framework to prepare management and union representatives with essential skills for establishing and managing labor-management partnerships.
Transit Cooperative Research Program
January 2015
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Volume 2 of this report provides background material that was used to develop this toolkit.
Contributor(s): National Academies of Sciences, Engineering, and Medicine; Transportation Research Board; Transit Cooperative Research Program; Scott Baker; Chuyuan (Viktor) Zhong; Douglas Taylor; William F. Scott; Richard Plante
A National Training and Certification Program for Transit Vehicle Maintenance Instructors
This TCRP report provides a proposed national program structure and plan for training and certifying transit bus and rail maintenance instructors. The report also provides best practices used in the public and private sectors to prepare and certify technical instructors, as well as the attributes and instructional delivery methods found most effective for maintenance instructors.
Transit Cooperative Research Program
January 2015
TOPICS: Trainer and Mentor Development, Training
Contributor(s): National Academies of Sciences, Engineering, and Medicine; Transportation Research Board; Transit Cooperative Research Program Synthesis Program; Transit Cooperative Research Program; Transportation Learning Center; Educational Data Systems Inc
Developing Best-Practice Guidelines for Improving Bus Operator Health and Retention
This TCRP report addresses some of the health and safety issues common throughout the transit industry, and describes approaches that transit organizations in the United States and Canada have taken to address health problems faced by transit employees. The report is supplemented by a presentation, Making the Case for Transit Workplace Health Protection and Promotion, and an Excel worksheet, Transit Operator Workplace Health Protection and Promotion Planning, Evaluation, and ROI Template, that may assist transit agencies with implementing and carrying out transit-specific programs to protect the health of bus operators and other employees.
Transit Cooperative Research Program
August 2014
TOPICS: Policy and Planning, Retention, Safety and Health
Contributor(s): National Academies of Sciences, Engineering, and Medicine; Transportation Research Board; Transit Cooperative Research Program; Robin Mary Gillespie; Xinge Wang; Tia Brown
Developing Best-Practice Guidelines for Improving Bus Operator Health and Retention
TCRP Report 169 Presentation
TCRP Report 169 Worksheet
National Apprenticeship Guidelines for Transit Elevator-Escalator Maintenance Technician
The purpose of these National Guidelines for Apprenticeship Standards (National Guideline Standards) is to provide policy and guidance to local Sponsors in developing these Standards for Apprenticeship for local approval and registration. These National Guideline Standards developed by the Sponsor are certified by the U. S. Department of Labor, Office of Apprenticeship as substantially conforming to the requirements of Title 29, CFR parts 29 and 30. State Apprenticeship Agencies recognized by the Office of Apprenticeship to register local programs, and/or local laws and regulations, may impose additional requirements that must be addressed in the local apprenticeship standards.
International Transportation Learning Center & National Joint Apprenticeship and Training Committee (NJATC)
January 2014
TOPICS: Apprenticeship, Policy and Planning, Training
Establishing a National Transit Industry Rail Vehicle Technician Qualification Program—Building for Success
TRB’s Transit Cooperative Research Program (TCRP) Report 170: Establishing a National Transit Industry Rail Vehicle Technician Qualification Program—Building for Success describes a system of qualification that has been developed for rail vehicle technicians. This qualification system is available for implementation through the Transportation Learning Center.
The program integrates national training standards, progressive classroom curricula and introductory courseware, on-the-job learning modules, an apprenticeship framework that combines well-designed sequences of learning, mentoring to support learners, and coordination of classroom and on-the-job learning. The qualification system also includes written and hands-on certification assessments to confirm that technicians have the practical knowledge and skills required to perform their jobs at the highest level of expertise.
Transit Cooperative Research Program (TCRP) & International Transportation Learning Center
January 2014
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National Apprenticeship Guidelines for Rail Vehicle Maintenance Technicians
The purpose of these National Guidelines for Apprenticeship Standards (National Guideline Standards) is to provide policy and guidance to local Sponsors in developing Standards for Apprenticeship for local approval and registration.
International Transportation Learning Center; National Rail Car Training Committee
June 2013
TOPICS: Apprenticeship, Training
Building a Sustainable Workforce in the Public Transportation Industry—A Systems Approach
TRB’s Transit Cooperative Research Program (TCRP) Report 162: Building a Sustainable Workforce in the Public Transportation Industry—A Systems Approach provides a guidebook that addresses contemporary issues in workforce development, retention, and attraction, and public transportation image management.
The guidebook provides practical tools to transit agencies on a variety of workforce issues including workforce strategies that enhance organizational processes, performance metrics to evaluate the impact of workforce strategies, image management techniques that improve perceptions of the public transportation industry, and benchmarking processes that allow for continuous organizational improvement.
The guidebook is separated into modules that may be used independently or together in the form of the fully integrated guidebook.