Making Connections 2022 – Designing an Impactful Training Program: Linking Program Design to Classroom Learning and On-The-Job Training for Transit Frontline Workers

This session about program design was presented as part of TWC’s Making Connections 2022 transit workforce conference in December, 2022.

Session Summary: This workshop covered the basic building blocks of program design. Participants evaluated the pieces needed to develop a robust program that enables trainers to link good program design to effective classroom and on-the-job learning. This workshop was relevant to those looking to build new programs or refine current programs.

Moderator

• Grant Young: Instructional Systems Design Consultant – International Transportation Learning Center/Transit Workforce Center

Speakers

• Mike Glaeser: Manager, Bus Maintenance Training – Washington Metropolitan Area Transit Authority
• Colleen May: Senior Director of Training – Southeastern Pennsylvania Transportation Authority
• Danielle Wallace: Apprenticeship and Pathways Manager – King County Metro Transit