VIDEO: Fundamentals of Mentoring”

Mentor programs provide a powerful and effective tool for workforce development and retention. For maintenance occupations, mentors deliver hands-on training support, putting skills in diverse workplace contexts beyond the classroom. For bus operators, mentors provide guidance that addresses real world situations, building and expanding on basic training and creating ongoing support for each new operator. In every transit agency across all occupations, seasoned employees have stores of knowledge waiting to be shared. Without mentorship, this knowledge can be lost when workers retire or move on.


• Karina Ricks, Associate Administrator, Federal Transit Administration

• Michael Hursh, General Manager, AC Transit

• Stuart Bass, Principal, Progress Worx

• Jamaine Gibson, Director of Apprenticeships and Workforce Development, Amalgamated Transit Union International

• Dionna McCane, ATU Mentorship and Apprenticeship Coordinator, ATU Local 1070/IndyGo – Indianapolis, IN

• Kevin Philpotts, Apprenticeship Coordinator, TWU 234/SEPTA – Philadelphia, PA

• Anton Pierson, Mentor, ATU Local 1005/Metro Transit – Minneapolis, MN