The Lynden Hop’s Legacy: Lessons Learned From Operating Microtransit In-House

This case study explores the lessons learned from the Lynden Hop project and WTA’s experience running an in-house microtransit service, highlighting the strengths of in-house planning, service, and community engagement, as well as discussing how the lessons learned from the on-demand Lynden Hop pilot informed the revised route of the 26 bus and the study of microtransit deployments in other areas of Whatcom County.