Topics

RESOURCE TYPE: | TRANSIT MODE:

ATTAIN Rail/Signals/Traction Power and Facilities/Elevator-Escalator Committees Meeting

The American Transit Training and Apprenticeship Innovators Network (ATTAIN), run by the Transit Workforce Center (TWC), is a peer network created for transit agencies and labor unions to explore new apprenticeship programs or enhance existing programs for their frontline workforce.

This recorded meeting of the ATTAIN committees for Rail/Signals/Traction Power and Facilities/Elevator-Escalator serves as a resource for transit industry stakeholders and includes presentations on apprenticeship and case studies of successful programs across the country.

Transit Workforce Center
September 2022
RESOURCE TYPE: , | TRANSIT MODE:

Transportation Learning Network (TLN)

The Transportation Learning Network (TLN) is part of an industry-wide effort aimed at strengthening transit training programs. It is designed and maintained by the International Transportation Learning Center, and provides a platform for accessing industry specific training materials – both for direct self-led online learning and also for download by trainers to use in a classroom or field settings.

Topics covered include maintenance of transit elevators and escalators, signals, railcar and traction power.

International Transportation Learning Center
September 2022
RESOURCE TYPE: | TRANSIT MODE:

Train-the-Trainer Level 1:  Adult Learning Theory and Teaching Techniques

The International Transportation Learning Center’s week-long, highly engaging train the trainer course takes subject matter experts and gives them the skills to convey their vast knowledge to others in a classroom setting.  Topics include: adult learning theory, teaching techniques and presentation skills.  Participants will spend most of the week applying what they’re learning through rounds of practice teaching in a classroom, lab and field setting.  They’ll also give and receive feedback from peers – one of the most important skills of a trainer!

Subsequent learning opportunities include Train-the-Trainer Level 2: Creating Courseware that Works.

International Transportation Learning Center (ITLC)
August 2022
RESOURCE TYPE: | TRANSIT MODE:

Train-the-Trainer Level 2: Creating Courseware that Works

This week-long, interactive course, Train the Trainer Level 2, builds on Train the Trainer Level 1 by giving experienced trainers the skills to define, design and develop an effective and engaging training course and accompanying courseware and assessments, incorporating established adult learning principles. Participants apply this new knowledge by starting to develop materials for a course of their choosing, which would ultimately be taught at their location.

International Transportation Learning Center (ITLC)
August 2022
RESOURCE TYPE: | TRANSIT MODE:

Traction Power Training Consortium

The International Transportation Learning Center (ITLC) organizes multiple national training consortia to develop standards-based national training courseware for frontline occupations in public transportation organizations.

The Traction Power Training Consortium was launched by the Transportation Learning Center in January 2020. Over the next four years (2020-2023), the Consortium will develop introductory and advanced instruction-ready and interactive courses on traction power maintenance that build on APTA-approved and industry-recognized training standards. Course topics will include: power distribution, industry trends, worker safety, emergency power, tools, and test equipment, catenary and third rail power distribution, grounding, utility power management.

 

International Transportation Learning Center
July 2022
RESOURCE TYPE: | TRANSIT MODE:

TWC Mentor Training

Overview: This workshop is designed for employees or journeyworkers designated as mentors to support on the job learning for apprenticeship programs. The content includes a review of mentor roles, an introduction to learning styles, and a facilitated discussion about communication and problem solving. The second half of the workshop includes role playing exercises for the participants to practice what they learned. The instructor leads the participants through a structured review of that experience and review of the mentoring concepts presented. The program acknowledges the wisdom of the mentors and encourages them to view themselves as ambassadors for the apprenticeship and advocates for the apprentices.

Please click to expand and follow the link below for additional details and to submit a mentor training request.

Transit Workforce Center
June 2022
RESOURCE TYPE: , | TRANSIT MODE:

Bus Operator Recruitment and Retention: Confronting Obstacles and Creating Opportunity

This multimedia case study details a high-road training partnership jointly operated by Golden Gate Transit and Amalgamated Transit Union Local 1575. This resource contains a brief written summary, presentation slides, and video of a Golden Gate Transit / ATU presentation, which can be accessed by clicking here, or the “Learn More” button. The entire June 7, 2022 TWC webinar, Recruiting and Developing Today’s Transit Workforce, can be found here. It includes a question and answer session, beginning at 51:53, that covers more detail on this and other recruitment initiatives discussed in the webinar.

Transit Workforce Center, Golden Gate Transit, & Amalgamated Transit Union Local 1575
June 2022

Golden Gate Transit (GGT) serves four counties in San Francisco’s North Bay. GGT suspended approximately 90% of its commute service during COVID. As of Spring 2022, the agency was operating at roughly 50% of pre -COVID service levels, but needed to hire and retain large numbers of bus operators as ridership demand returned. To achieve this goal, a GGT and ATU labor-management partnership created a high-road training partnership that worked with local colleges and California Transit Works to establish bus operator mentorship, pre-apprenticeship and apprenticeship programs. To guide its initiatives and actions, the partnership also examined data and asked underlying questions about the root causes of their employment challenges, resulting in reevaluating and adjusting some of its pathways to employment and hiring guidelines.

RESOURCE TYPE: , | TRANSIT MODE:

The Power of Partnership: Automotive Technology/Collision Career Technical Education Program

This multimedia case study details an internship program developed by the Central Ohio Transit Authority (COTA) and Transport Workers Union Local 208. This resource contains a brief written summary, presentation slides, and video of a COTA-TWU Local 208 presentation. The entire June 7, 2022 TWC webinar, Recruiting and Developing Today’s Transit Workforce, can be found here. The complete webinar recording includes a question and answer session, beginning at 51:53, that covers more detail on this and other recruitment initiatives.

Transit Workforce Center, Central Ohio Transit Authority (COTA), & Transport Workers Union Local 208
June 2022

Summary:

To meet its need for vehicle maintenance technicians, COTA leadership partnered with TWU Local 208 and Columbus City Schools to provide a Vehicle Maintenance Internship Program, helping students already enrolled in an automotive program to develop additional technology competencies and prepare them for entry level positions. The COTA Vehicle Maintenance Internship Program provides career technical center high school students who have completed their junior year in a participating career-technical program the opportunity to work as paid interns in the Vehicle Maintenance Department at COTA. Students receive classroom training, hands-on training, laboratory experiences, and are partnered with mentors in preparation to enter the workforce as entry level automotive/collision technologies service technicians. From this foundation, COTA has now established a state-registered pre-apprenticeship and apprenticeship program to support vehicle technician hiring, retention, and workforce development.

RESOURCE TYPE: | TRANSIT MODE:

Transit Manager’s Toolkit: Driver Recruitment, Training, and Retention

This section of the toolkit introduces both requirements and suggested practices in the areas of driver recruiting/hiring, retention/motivation, and training.

National RTAP
May 2022
RESOURCE TYPE: | TRANSIT MODE:

Statewide Bus Operator Attraction, Hiring, & Retention Research

These slides were used in a presentation outlining research conducted to better understand the shape and scale of the bus operator shortage in Massachusetts public transit, and the adjustments agencies are making to confront these challenges.

MBTA / MassDOT
April 2022
RESOURCE TYPE: | TRANSIT MODE:

Transit Workforce Center

The Transit Workforce Center (TWC) is the Federal Transit Administration’s first ever national technical assistance center for transit workforce development. Its mission is to help urban, suburban, tribal, and rural public transportation entities recruit, hire, train, and retain the diverse workforce needed now and in the future.

This fact sheet summarizes the TWC’s mission, initiatives, and services.

Transit Workforce Center
March 2022
RESOURCE TYPE: , | TRANSIT MODE:

The Road to Zero Emission Buses — National Coordinated Effort to Prepare Frontline Technicians

Transitioning from work with the 12- and 24-volts electrical systems in traditional diesel and CNG buses to Zero Emissions Buses (ZEBs), with upwards of 800 volts, requires a significant commitment to additional skills training and development. The Transit Workforce Center is producing critical resources as part of a nationally coordinated effort to help prepare frontline technicians with the training needed to meet the challenges and  demands of this new technology. This document summarizes our ZEB resources.

Transit Workforce Center
March 2022
RESOURCE TYPE: , , | TRANSIT MODE:

Providing Training for Zero Emission Buses: Recommended Expanded RFP Language

This document includes recommended language for agencies to build robust training procurement into their ZEB Request for Proposals. It is intended to be used as a starting point for agencies to tailor their training procurement to suit their specific needs.

International Transportation Learning Center & Jobs to Move America
February 2022
RESOURCE TYPE: | TRANSIT MODE:

Southern California Regional Transit Training Consortium (SCRTTC)

The SCRTTC is a provider of training for the public transit industry located in Southern California.

Southern California Regional Transit Training Consortium (SCRTTC)
January 2022
RESOURCE TYPE: , | TRANSIT MODE:

Zero Emission Transit Bus Technology Analysis Volume 2

This report, Volume 2, is the second edition of the Zero Emission Transit Bus Technology Analysis (ZETBTA) which includes results from the fuel-cell electric bus (FCEB), battery electric bus (BEB), diesel hybrid bus, and conventional diesel bus technologies control fleet. It integrates lessons learned and best practices gleaned from AC Transit’s extensive experience in deploying ZEB technologies, including developing innovative workforce training programs, data integration and management, and transit deployment viability.

AC Transit
December 2021
RESOURCE TYPE: | TRANSIT MODE:

Preparing for and Capturing Video Footage for Instructional Video

Digital and video instruction are two ways in which transit agencies can enhance their current training methods for their frontline employees. In a previous skill booster event, we showcased video editing software Filmora™. But before you can edit video, you need to capture it. As videography expert and the presenter of this session Kenyon Corbett says, “there is no replacement for good audio and video.”

This event used real world examples to demonstrate the Dos and Don’ts of capturing video and audio for instructional videos as well as outline how best to prepare for this process.

This is one of several skill booster events held by the International Transportation Learning Center (ITLC). Other webinars can be found by filtering by resource type.

 

 

International Transportation Learning Center
March 2021
RESOURCE TYPE: | TRANSIT MODE:

The President’s National Advisory Council Workforce and Talent Management Study

An in-depth examination of the U.S workforce development system. The Education/Career Readiness Continuum graphic on page 11 of the report has particular applicability as agencies consider comprehensive workforce development plans.

National Infrastructure Advisory Council
March 2021

ASE Transit Bus Tests

ASE initiated this Test Series to identify and recognize those Transit Bus Technicians who demonstrate knowledge of the skills necessary to diagnose, service, and repair various systems on transit buses.

The Official ASE Study Guide for Transit Bus Tests is designed to help technicians prepare for the ASE certification tests.

Automotive Service Excellence (ASE)
January 2021
RESOURCE TYPE: , | TRANSIT MODE:

TCRP Research Report 225: A Pandemic Playbook for Transportation Agencies

TRB’s National Cooperative Highway Research Program and Transit Cooperative Research Program have jointly issued NCHRP Research Report 963/TCRP Research Report 225: A Pandemic Playbook for Transportation Agencies, which was created to improve transportation agency responses to a pandemic.

The Playbook concentrates on what needs to be done, when and by whom. It briefly addresses planning for a pandemic, a topic addressed in greater depth in NCHRP Report 769: A Guide for Public Transportation Pandemic Planning and Response. It summarizes effective practices currently used by transportation agencies based on interviews with state departments of transportation and transit agency leaders and operational personnel, supplemented with national and international research results.

The Playbook contains several sections focused on the transit workforce, including Chapter 4, “Challenges,” and the “Employee Impact” section of Chapter 5.

National Cooperative Highway Research Program and Transit Cooperative Research Program
January 2021
RESOURCE TYPE: , , | TRANSIT MODE:

Mountain Line Zero-Emission Bus Implementation Plan

The Northern Arizona intergovernmental Public Transportation Authority (referred to as Mountain Line) contracted with the Center for Transportation and the Environment (CTE) to develop a Zero-Emission Bus (ZEB) Transition Plan to identify a zero-emission roadmap for full-scale deployment.

Center for Transportation and the Environment (CTE) and AECOM
December 2020
RESOURCE TYPE: , | TRANSIT MODE:

Creating and Editing Instructional Videos to Engage Learners

Beyond the traditional classroom environment, one way transit trainers can enhance delivery is through video instruction. This recorded webinar demonstrates Filmora™, an affordable and easy-to-use platform that helps you create video instruction modules.

This is one of several skill booster events held by the International Transportation Learning Center (ITLC). Other webinars can be found by filtering by resource type.

International Transportation Learning Center
November 2020
RESOURCE TYPE: | TRANSIT MODE: ,

ITLC Elevator/Escalator Training Consortium

The International Transportation Learning Center (ITLC) organizes multiple national training consortia to develop standards-based national training courseware for frontline occupations in public transportation organizations.

The Transit Elevator-Escalator Training Consortium (the Consortium) was the first in an ongoing series of industry-wide collaborative programs to develop integrated systems of training for key frontline occupations in public transportation. Building on national training standards developed by industry Subject Matter Experts (SMEs) from 2006 to 2010 and then adopted by the American Public Transportation Association (APTA), the Consortium developed a full set of standardized national courseware to support training and apprenticeship programs for transit elevator/escalator (El-Es) technicians. The curriculum and courseware development team was composed of subject matter experts (SMEs) from five member agencies and unions from across the country. Membership of the Consortium consists of transit systems that maintain their vertical transportation equipment in-house, rather than relying on outside contractors. Equipment manufacturers contributed access to their technical drawings and manuals to enrich the courseware.

The list of courseware as of Summer 2020 is contained in the attached catalog.

 

International Transportation Learning Center
September 2020

ITLC Signals Training Consortium

The International Transportation Learning Center (ITLC) organizes multiple national training consortia to develop standards-based national training courseware for frontline occupations in public transportation organizations.

In 2013, public transportation agencies and unions across the country came together to form the National Signals Maintenance Training Consortium. They were driven to create a full set of standardized national courseware to support training and apprenticeship programs for signal maintainers. Since then, over 65 signals maintenance subject matter experts from 26 member agencies and unions have worked with instructional systems designers from the ITLC to create over 500 hours of training materials. The list of courseware as of Summer 2020 is listed in the attached catalog.

International Transportation Learning Center
August 2020
RESOURCE TYPE: , | TRANSIT MODE:

Bus Maintenance and Bus Testing Program Peer-to-Peer Exchange (Report 0160)

This report presents a summary of the bus maintenance worker training peer exchange, hosted by the Federal Transit Administration (FTA). Significant shifts in the types of transit buses being procured (e.g., from traditional buses to alternative fuel/low- and no-emission buses) require new and different types of frontline worker training. Through the peer exchange, stakeholders, including industry representatives, shared knowledge about bus maintenance worker training and discussed best practices for developing the next generation of highly-skilled bus technicians.

Federal Transit Administration
May 2020
RESOURCE TYPE: | TRANSIT MODE:

Integrating eLearning in Transit Frontline Learning

In this webinar, guest speaker Ron Thiele, Xpan Interactive, presented on ways in which some transit organizations use eLearning.

This is one of several skill booster events held by the International Transportation Learning Center (ITLC). Other webinars can be found by filtering by resource type.

International Transportation Learning Center
May 2020
RESOURCE TYPE: | TRANSIT MODE:

Advancing Frontline Workforce Development Meeting: Synthesis

This report synthesizes findings from a two-day gathering of more than two dozen transit industry labor and management representatives who engaged in in-depth discussions on frontline workforce training needs across the U.S. The purpose of the meeting was to identify immediate, short-term, and long-term training needs for the frontline public transportation workforce in the U.S. and ways to connect apprenticeship and formal training programs to support these needs.

National Transit Institute and Federal Transit Administration
February 2020
RESOURCE TYPE: | TRANSIT MODE:

Training and Apprenticeships to Address Transit Workforce Gaps

It is well known that public transit in the United States faces a workforce skills crisis. A lot of attention — properly — goes to training for skilled craft positions, like bus mechanics. Bus operators also do skilled work, and there are a lot more of them. This piece explores the role of training and apprenticeship programs in meeting workforce needs in transit, with a focus on operators.

Eno Center for Transporation
August 2019
RESOURCE TYPE: | TRANSIT MODE:

Behind the Wheel

Behind the Wheel: A case study of Mission College and Santa Clara Valley Transportation Authority’s Coach Operator Apprenticeship Program, is part of SPR’s evaluation of the California Apprenticeship Initiative. The case study describes the development of the Coach Operator Apprenticeship program including why the partners chose an apprenticeship model to meet their training needs, how the program was developed and structured, and what apprentices and employers report about their experiences in the program. It concludes with a discussion of the program’s sustainability.

Foundation for California Community Colleges & Social Policy Research Associates (SPR)
January 2019
RESOURCE TYPE: , | TRANSIT MODE:

Bus Maintenance Apprenticeship Framework

The Bus Maintenance Apprenticeship Framework was developed by the National Bus Maintenance Apprenticeship Committee and approved by the U.S. DOL. It is a competency based framework that includes all of the tasks an apprentice should be able to demonstrate as a result of the training. Tasks are based on the ASE task list and APTA training standards. It is only a guide, locations can add or remove tasks to suit their individual operations.

International Transportation Learning Center & The Urban Institute
January 2018
RESOURCE TYPE: , | TRANSIT MODE:

TCRP Research Report 199: Transit Technical Training (Volumes 1 & 2)

TCRP Research Report 199: Transit Technical Training is a two-volume set that presents guidance on technical training programs and the implementation of those for transportation agencies.

The report’s first volume, Guide to Applying Best Practices and Sharing Resources, documents the best models of technical training programs serving U.S. and international transportation agencies and related industries.

The second volume, Guide to Overcoming Barriers to Implementing Best and Innovative Training, provides public transportation agencies with best practices, strategies, and resources to assist with the implementation of effective and innovative training programs and techniques for frontline employees.

Transit Cooperative Research Program (TCRP)
January 2018
RESOURCE TYPE: | TRANSIT MODE:

Training for New Technologies – workshop slides

Slide presentation from “Training for New Technologies” workshop held during the International Transportation Learning Center’s Making Connections conference held on October, 26, 2017.

International Transportation Learning Center
October 2017
RESOURCE TYPE: , | TRANSIT MODE:

Transit Coach Operator Competency-Based Framework

Full Competency-Based Occupational Framework for Registered Apprenticeship for Transit Coach Operator/Bus Operators.

The Urban Institute and International Transportation Learning Center
August 2017
RESOURCE TYPE: , , | TRANSIT MODE:

TCRP Synthesis 126: Successful Practices and Training Initiatives to Reduce Accidents and Incidents at Transit Agencies

TRB’s Transit Cooperative Research Program (TCRP) Synthesis 126: Successful Practices and Training Initiatives to Reduce Accidents and Incidents at Transit Agencies documents current practices and training initiatives, including bus operator training and retraining programs that have been effective in reducing accidents and incidents at transit agencies. The study also focuses on other system approaches that have been implemented to address safety hazards. These approaches include various technology applications, infrastructure modifications, and programs and initiatives such as driver incentive programs and close call/near miss reporting.

Transit Cooperative Research Program (TCRP)
January 2017
RESOURCE TYPE: , | TRANSIT MODE:

Training Syllabus to Instruct/Prepare for the ASE Transit Bus Electrical/Electronics Test

This Recommended Practice provides guidelines for establishing a standardized bus maintenance training related to the ASE certification program syllabus for the electrical/electronics systems used in transit buses and coaches.

American Public Transportation Association
October 2016

Training Syllabus to Instruct Bus Technicians on Hybrid Drive Systems Operations and Maintenance

This Recommended Practice provides guidelines for establishing a standardized bus maintenance training program related to the theory of operation, maintenance and troubleshooting of bus hybrid drive transmissions and related equipment

American Public Transportation Association
October 2016
RESOURCE TYPE: , , | TRANSIT MODE:

Training Syllabus to Instruct Bus Technicians on Hybrid Drive Systems Operations and Maintenance

This Recommended Practice provides guidelines for establishing a standardized bus maintenance training program related to the theory of operation, aintenance and troubleshooting of bus hybrid drive transmissions and related equipment.

American Public Transportation Association
October 2016
RESOURCE TYPE: , , | TRANSIT MODE:

Training Syllabus to Instruct Bus Technicians on EPA Emissions Standards and Treatment Technologies

This Recommended Practice provides guidelines for establishing a standardized bus maintenance training program related to the maintenance and roubleshooting of bus engine and after treatment components used to achieve applicable EPA emission standards.

American Public Transportation Association
October 2016
RESOURCE TYPE: , | TRANSIT MODE:

Training Syllabus to Instruct/Prepare for the ASE Transit Bus Air Brake Systems Test

This Recommended Practice provides guidelines for establishing a standardized bus maintenance training program related to the ASE certification syllabus for transit bus and coach air brake systems.

American Public Transportation Association
October 2016
RESOURCE TYPE: , | TRANSIT MODE:

Training Syllabus to Instruct/Prepare for the ASE Transit Bus Electrical/Electronics Test

This Recommended Practice provides guidelines for establishing a standardized bus maintenance training related to the ASE certification program syllabus for the electrical/electronics systems used in transit buses and coaches.

American Public Transportation Association
October 2016
RESOURCE TYPE: , | TRANSIT MODE:

Training Syllabus to Instruct/Prepare for the ASE Transit Bus HVAC Test

This Recommended Practice provides guidelines for establishing a standardized bus maintenance training related to the ASE certification program syllabus for HVAC systems used in transit buses and coaches.

American Public Transportation Association
October 2016
RESOURCE TYPE: , | TRANSIT MODE:

Training Syllabus to Instruct/Prepare for the ASE Transit Bus Transmission and Drive Train Test

This Recommended Practice provides guidelines for establishing a standardized bus maintenance training related to the ASE certification program syllabus for transmissions and drivetrains used in transit buses and coaches.

American Public Transportation Association
October 2016

The Transit Elevator-Escalator Training Consortium: A Model for Successful Training Development

A report on the process, products and outcomes related to the first National consortium for development of training for public transportation maintenance employees. This joint labor-management effort set a proven model for multiple other similar consortia. Products include – instruction ready courseware, a nationally recognized apprenticeship program for transit maintenance elevator/escalator maintainers and train-the-trainer program.

International Transportation Learning Center
September 2016
RESOURCE TYPE: | TRANSIT MODE:

TCRP Synthesis 120: Use of Automotive Service Excellence Tests Within Transit

TRB’s Transit Cooperative Research Program (TCRP) Synthesis 120: Use of Automotive Service Excellence Tests Within Transit documents how the Automotive Service Excellence (ASE) program is accepted and used within the transit bus maintenance community. The ASE program is nationally recognized as the standard industry credential provider for automotive professionals. The report explores how a cross section of transit bus maintenance personnel view the ASE certification program and summarizes their perspectives to improve ASE certification acceptance and participation.

Other ASE-related resources can be found by using the Resource Center’s search function.

Transit Cooperative Research Program (TCRP)
January 2016
RESOURCE TYPE: , | TRANSIT MODE:

A Guide for the Development of Career Pathways in Transportation

This Guide outlines the steps that transportation industry stakeholders can take to develop or expand Career Pathways to focus on the skills, competencies, and credentials needed for high-demand jobs in the transportation industry and its subsectors.

U.S. Department of Education (OCTAE), Jobs for the Future, International Transportation Learning Center
December 2015
RESOURCE TYPE: | TRANSIT MODE:

From Operator to Chief – One Employee’s Story

A description of King County DOT’s program for recruitment and advancement options for current employees, with an emphasis on diversity, along with one employees’ story about how he was supported in his journey from bus operator to Base Chief.

 

King County DOT
October 2015
RESOURCE TYPE: , | TRANSIT MODE:

TCRP Report 181: Labor–Management Partnerships for Public Transportation, Volume 1: Toolkit

This toolkit provides resources for public transportation management and labor union leaders to establish, manage, and improve labor–management partnerships.

Transit Cooperative Research Program (TCRP)
January 2015
RESOURCE TYPE: , , | TRANSIT MODE:

TCRP Report 178: A National Training and Certification Program for Transit Vehicle Maintenance Instructors

TRB’s Transit Cooperative Research Program (TCRP) Report 178: A National Training and Certification Program for Transit Vehicle Maintenance Instructors provides a proposed national program structure and plan for training and certifying transit bus and rail maintenance instructors. The report also provides best practices used in the public and private sectors to prepare and certify technical instructors, as well as the attributes and instructional delivery methods found most effective for maintenance instructors.

Transit Cooperative Research Program (TCRP)
January 2015
RESOURCE TYPE: | TRANSIT MODE:

TCRP Report 181: Labor–Management Partnerships for Public Transportation, Volume 2: Final Report

TRB’s Transit Cooperative Research Program (TCRP) Report 181: Labor–Management Partnerships for Public Transportation, Volume 2: Final Report, documents the materials used to develop Volume 1: Toolkit. Volume 1 provides resources for public transportation management and labor union leaders to establish, manage, and improve labor–management partnerships.

The toolkit (Volume 1) can be found on the TWC Resource Center as a separate entry, or by following the link below.

Transit Cooperative Research Program (TCRP)
January 2015

TCRP Report 170: Establishing a National Transit Industry Rail Vehicle Technician Qualification Program—Building for Success

TRB’s Transit Cooperative Research Program (TCRP) Report 170: Establishing a National Transit Industry Rail Vehicle Technician Qualification Program—Building for Success describes a system of qualification that has been developed for rail vehicle technicians. This qualification system is available for implementation through the Transportation Learning Center.

The program integrates national training standards, progressive classroom curricula and introductory courseware, on-the-job learning modules, an apprenticeship framework that combines well-designed sequences of learning, mentoring to support learners, and coordination of classroom and on-the-job learning. The qualification system also includes written and hands-on certification assessments to confirm that technicians have the practical knowledge and skills required to perform their jobs at the highest level of expertise.

Transit Cooperative Research Program (TCRP) & International Transportation Learning Center
January 2014
RESOURCE TYPE: , | TRANSIT MODE:

Pathways to Equity: Effective Transportation Career Partnerships

Expanding access to quality careers in transit systems and in transit capital construction has been the focus of innovative local programs around the country in recent years. This report presents case profiles of two of the most promising examples – one for youth Career Pathways into transit industry careers, and one for targeted construction hiring and training of disadvantaged workers for transit capital projects. This report focuses on two local case profiles for transit Career Pathways: a Project Labor Agreement in Los Angeles providing expanded access to jobs and training for public transportation capital construction, and a youth Career Pathways partnership in Philadelphia linking career and technical education with future transit careers. Both of these models, if taken to scale in the transit industry, can have positive impacts, locally and nationally, for improving access to family-sustaining careers and training and for improving educational outcomes for disadvantaged groups – urban low-income and minority groups as well as women – who have previously been under-represented in these occupations.

 

International Transportation Learning Center
December 2013
RESOURCE TYPE: | TRANSIT MODE: ,

National Apprenticeship Guidelines for Rail Vehicle Maintenance Technician

​The purpose of these National Guidelines for Apprenticeship Standards (National Guideline Standards) is to provide policy and guidance to local Sponsors in developing Standards for Apprenticeship for local approval and registration. ​These National Guideline Standards developed by the Sponsor are certified by the U. S. Department of Labor, Office of Apprenticeship as substantially conforming to the requirements of Title 29, CFR parts 29 and 30. State Apprenticeship Agencies recognized by the Office of Apprenticeship to register local programs, and/or local laws and regulations, may impose additional requirements that must be addressed in the local apprenticeship standards.

This apprenticeship framework was developed by the National Rail Car Training Committee and submitted to US DOL by the International Transportation Learning Center.

International Transportation Learning Center & National Rail Car Training Committee
June 2013
RESOURCE TYPE: , , | TRANSIT MODE: ,

TCRP Synthesis 107: Rail Transit Track Inspection Practices

TRBs Transit Cooperative Research Program (TCRP) Synthesis 107: TCRP Synthesis 107, Rail Transit Track Inspection Practices offers information across a range of older and newer U.S. rail transit agencies on track inspection practices and policies.

Issues addressed in the report include agency staffing, agency organization and characteristics, track inspection program criteria, training and certification, procurement, and track safety practices.

Transit Cooperative Research Program (TCRP)
January 2013
RESOURCE TYPE: , , | TRANSIT MODE:

TCRP Report 162: Building a Sustainable Workforce in the Public Transportation Industry—A Systems Approach

TRB’s Transit Cooperative Research Program (TCRP) Report 162: Building a Sustainable Workforce in the Public Transportation Industry—A Systems Approach provides a guidebook that addresses contemporary issues in workforce development, retention, and attraction, and public transportation image management.

The guidebook provides practical tools to transit agencies on a variety of workforce issues including workforce strategies that enhance organizational processes, performance metrics to evaluate the impact of workforce strategies, image management techniques that improve perceptions of the public transportation industry, and benchmarking processes that allow for continuous organizational improvement.

The guidebook is separated into modules that may be used independently or together in the form of the fully integrated guidebook.

Transit Cooperative Research Program (TCRP)
January 2013
RESOURCE TYPE: , | TRANSIT MODE:

Transit Green Jobs Training Partnership

The Department of Labor selected the Transportation Learning Center as a Green Jobs funds recipient because the Center has been at the forefront of addressing the issue of insufficient training in the transit industry and building constructive partnerships between labor and management to address this critical issue. The grant succeeded in creating new training approaches and providing training to thousands of workers in key transit occupations, with a consistent focus on greening the economy and our communities.

The Green Jobs Training Partnership is built on the Center’s successful model of creating and supporting labor-management partnerships to plan and deliver transit training that provides instruction based on national standards. The Partnerships plan and carry out training, to help transit employees obtain the skills they need to stay current in an industry that is ever changing.

International Transportation Learning Center
August 2012
RESOURCE TYPE: , , | TRANSIT MODE: ,

TCRP Synthesis 95: Practices for Wayside Rail Transit Worker Protection

TRB’s Transit Cooperative Research Program (TCRP) Synthesis 95: Practices for Wayside Rail Transit Worker Protection is designed to highlight knowledge, practice, lessons learned, and gaps in information related to wayside rail transit worker protection programs.

Transit Cooperative Research Program (TCRP)
January 2012
RESOURCE TYPE: | TRANSIT MODE:

Bus Operator Restroom Use Case Study

In collaboration with the Bus Operator National Joint Training Standards Committee, the International Transportation Learning Center developed this Bus Operator Restroom Use report, a case study and compendium of practitioner resources on restroom use, including a history of restroom use policy at Minneapolis Metro Transit. The resources in this report also include a model community restroom licensing agreement, route-specific restroom locations chart, and example collective bargaining language.

 

International Transportation Learning Center
January 2012
RESOURCE TYPE: | TRANSIT MODE:

Addendum to the APTA Recommended Practice for Transit Bus Operator Training

​This addendum was created by the Joint Labor Management National Bus Operator Standards Committee in Seattle, WA on October 12-14th 2011. This addendum was created to be considered for addition into the APTA RP for Transit Bus Operator Training.

The original recommended practice document is also available on the Resource Center, here.

Joint Labor Management National Bus Operator Standards Committee
October 2011
RESOURCE TYPE: , | TRANSIT MODE:

Method and Processes for Transit Training Metrics and Return on Investment

This guidebook was developed by the ITLC to help transit agencies determine benefits and return on investment (ROI) stemming from their training programs.

International Transportation Learning Center
September 2011
RESOURCE TYPE: , | TRANSIT MODE:

TCRP Research Results Digest 100: Professional Certification and Credentialing Program for the Transit Industry

TRB’s Transit Cooperative Research Program (TCRP) Research Results Digest 100: Professional Certification and Credentialing Program for the Transit Industry explores the findings of a literature review and a gap analysis of the efficacy of four transit-specific professional development programs. The report also examines potential strategies that might be used to deploy and maintain a transit industry certification and credentialing program.

Transit Cooperative Research Program (TCRP)
April 2011
RESOURCE TYPE: , | TRANSIT MODE: ,

Rail Vehicles Maintenance Training Standards

​In response to the transit industry’s need for rail vehicles maintenance training, the Transportation Learning Center partnered with APTA, transit agencies and unions representing transit workers to develop these joint labor-management training guidelines and recommended training practices.

​The curriculum, courseware and training guidelines adopted by the group and contained in this Recommended Practice are designed to meet or exceed the licensing requirements of jurisdictions, which currently or in the future, may legislate professional licensure or certification for rail vehicle technicians.

American Public Transportation Association (APTA) & International Transportation Learning Center
June 2010
RESOURCE TYPE: | TRANSIT MODE:

Learning by Doing: Hands-On Training for Transportation Technicians

Today, formal training is absolutely essential to produce technicians capable of providing safe, efficient and cost-effective transport services. The consequences of jeopardizing passenger and public safety are just too great to turn inexperienced workers loose on advanced transit vehicles without proper training, hoping they will learn “as they go.” The question becomes how best to construct an effective training program. This paper, from the International Transportation Learning Center, examines the subject of technical training and advocates “learning by doing” as an essential element to acquiring needed technical knowledge and skills. It stands to reason that someone attracted to becoming a technician is interested in working with their hands. Training, therefore, should make use of that natural inclination and engage students in hands-on activities throughout the entire learning process.

 

International Transportation Learning Center
April 2010
RESOURCE TYPE: , | TRANSIT MODE:

Transit Partnership Training: Metrics of Success

The Metrics of Success series chronicles measurable outcomes, in particular return on investment, of transit training partnerships in which the International Transportation Learning Center has had a substantial role. Each Metrics report focuses on quantitative data from a specific partnership, while Transit Partnership Training: Metrics of Success is an overview of key findings from all Metrics reports to date.

Related reports can be found by following the link below.

International Transportation Learning Center
February 2010
RESOURCE TYPE: , | TRANSIT MODE:

TCRP Report 142: Vehicle Operator Recruitment, Retention, and Performance in ADA Complementary Paratransit Operations

TRB’s Transit Cooperative Research Program (TCRP) Report 142: Vehicle Operator Recruitment, Retention, and Performance in ADA Complementary Paratransit Operations provides guidance for understanding the relationships that influence and enhance operator recruitment, retention, and performance in Americans with Disabilities Act (ADA) complementary paratransit services.

Transit Cooperative Research Program (TCRP)
January 2010
RESOURCE TYPE: , | TRANSIT MODE:

Electrical Standards Fundamentals

A document of electrical safety standards and fundamentals. The fundamentals include Electrons, Static Electricity, and Magnetic fields. It also covers how power is transmitted to buildings through the power grid and how grounding is built into delivery systems.

International Transportation Learning Center
January 2010
RESOURCE TYPE: | TRANSIT MODE:

Jointly Sponsored Training Systems In American Industries

​This paper examines recent developments in credentialing in jointly sponsored training and qualifications systems across the United States. This paper builds on previous work on building trades joint apprenticeship and training programs, which describes their structure and activities and documents their superior performance over programs unilaterally operated by employers. Jointly sponsored training programs are not common in the U.S., but strong programs are found in the building trades where they serve important roles in preparing and qualifying the skilled craft workers.

 

International Transportation Learning Center (with Robert W. Glover, the University of Texas at Austin)
February 2009
RESOURCE TYPE: , | TRANSIT MODE:

Working Together: A Systems Approach for Transit Training

​Transit faces a critical skills challenge driven by changing technologies, shifting workforce demographics and record-breaking growth in ridership.

Working Together: A Systems Approach for Transit Training outlines how constructive training partnerships provide the most effective way for the transit industry to address its skill challenges. National labor-management committees have met regularly for several years to develop consensus training guidelines. These joint committees have been focusing on five transit maintenance occupations: bus, rail signals, traction power, rail vehicles and elevator/escalator. A parallel joint effort has been crafting a national framework for transit apprenticeship.

International Transportation Learning Center
January 2009
RESOURCE TYPE: , | TRANSIT MODE: ,

Current Practices of Rail Vehicle Technician Training and Measures of Competency

​In August 2008, the Transportation Learning Center (TLC or “the Center”) designed and conducted a comprehensive survey on the transit rail car mechanic population and their current training and certification practices based on recommendations from the TCRP E- 7 panel. The Center reached out to transit rail agency managers as well as their union counterparts to complete the online survey. The survey was piloted at four rail locations before being distributed to all 29 rail agencies across the country. At the September 29th Rail Car Training Standards Committee meeting in New York City, the committee members strongly recommended that the Center expand the section on current training practices in the survey questionnaire. Subsequently, a follow-up questionnaire was emailed to those who had already responded and an updated online survey to those who had not.

 

International Transportation Learning Center
January 2009
RESOURCE TYPE: , | TRANSIT MODE:

Building an Apprenticeship and Training System for Maintenance Occupations

​This article discusses the joint training and apprenticeship system emerging in maintenance occupations in the American transit industry, its challenges and strategies to overcome them. The article reports on early results, including efforts to develop a consensus national framework for apprenticeship and training in transit maintenance.

 

International Transportation Learning Center (with Robert W. Glover, the University of Texas at Austin)
January 2009
RESOURCE TYPE: , | TRANSIT MODE:

Building Capacity for Transit Training: International and Domestic Comparisons

This working paper provides an initial overview of the findings from ongoing research at the Transportation Learning Center regarding strong industry-wide workforce development systems in six other countries and in several US industries.

International Transportation Learning Center
December 2008
RESOURCE TYPE: , | TRANSIT MODE:

TCRP Research Results Digest 88: Innovative Practices in Transit Workforce Development

TRB’s Transit Cooperative Research Program (TCRP) Research Results Digest 88: Innovative Practices in Transit Workforce Development examines innovative practices in workforce development in several cities in Canada, France, and Belgium.

Transit Cooperative Research Program (TCRP)
June 2008
RESOURCE TYPE: , | TRANSIT MODE:

Metrics of Success Series

The Metrics of Success series chronicles measurable outcomes, in particular return on investment, of transit training partnerships in which the International Transportation Learning Center has had a substantial role. Each Metrics report focuses on quantitative data from a specific partnership, while Transit Partnership Training: Metrics of Success is an overview of key findings from all Metrics reports to date.

International Transportation Learning Center
May 2008
RESOURCE TYPE: , | TRANSIT MODE:

Signals Training Standards Curriculum Map

​A curriculum map of the Signals Training Standards released on January 22, 2008.

International Transportation Learning Center
January 2008
RESOURCE TYPE: | TRANSIT MODE:

Developing a Joint System of Training and Apprenticeship in American Transit

​Transit systems in the United States are facing unprecedented challenges in obtaining the workforce skills in maintenance departments to address pervasive technological changes, to replace an impending wave of retirements of “baby boom” workers, and to accommodate significant growth in transit ridership. ​Several new technologies have been driving change in the transit industry, especially advanced electronics used in controls for engines, transmissions, or brakes and in all aspects of communications, including global positioning satellite (GPS) systems. Many technologies such as electronic fare cards, automatic vehicle location (AVL) supporting real-time information systems, and new transit rail lines have increased customer convenience and led directly to growing ridership. In addition, environmental concerns are driving adoption of new clean propulsion technologies. Earlier innovations such as compressed natural gas are being augmented by cleaner-burning diesel and hybrid gas-electric and diesel-electric propulsion systems. Prospects are for continued changes; biodiesel, hydrogen, ultra-clean diesel and fuel cell power are on the horizon.

This paper reviews training innovations and lessons that may be applicable to the transit industry from practices used in other industries. It draws on a rich body of experience of joint apprenticeship and training  programs, as well as employer-sponsored training.

International Transportation Learning Center (with Robert W. Glover, the University of Texas at Austin)
September 2007
RESOURCE TYPE: | TRANSIT MODE:

APTA Recommended Practice for Transit Bus Operator Training

​This recommended practice provides guidance for standardized transit operator training to assist in the development of professional bus operators resulting in quality service. Individual operating agencies can modify these guidelines to accommodate their specific training goals and operating modes.

American Public Transportation Association (APTA)
May 2007
RESOURCE TYPE: , | TRANSIT MODE:

People Make the Hardware Work: Transit Experts Call for Labor-Management Training Partnerships

This short piece outlines five tools for success in labor-management training partnerships:
1. Unions as Partners
2. A Joint Training Strategy
3. Empowering the Workforce
4. Cultivating a Learning Organization
5. Reaching High Performance

International Transportation Learning Center & TCRP
March 2007
RESOURCE TYPE: , | TRANSIT MODE:

Pennsylvania Transit on the High Road

This report is part of a larger case study that chronicles the development of the Keystone Transit Career Ladder Partnership, including the process of job task/work task analysis, skills gap analysis, and data-driven training development.

International Transportation Learning Center
RESOURCE TYPE: , | TRANSIT MODE:

Digital Multimeter Reference Guide

A reference guide for using digital multimeters including glossaries, safety precautions, and related resources.

International Transportation Learning Center
RESOURCE TYPE: | TRANSIT MODE:

Electrified Transportation Pro+ Training and Certification Program

The objective of the Electrified Transportation Pro+ program is to ensure that all individuals across all transportation industries are trained in Electrified Vehicle Systems and Technologies consistently to one standard. The training is completed in preparation to perform the practical and written exams for earning the corresponding Level 1, Level 2, and Level 3 Certifications.

Electrified Transportation Pro+
RESOURCE TYPE: , | TRANSIT MODE:

Transit Apprenticeship at Pierce Transit: From the Ground Up

Pierce Transit is part of a transit apprenticeship initiative and has received technical assistance in structuring their apprenticeship program as well as financial assistance to reimburse some training costs.

International Transportation Learning Center & APTA Passenger Transport
RESOURCE TYPE: | TRANSIT MODE:

Training for Transportation Technicians: Which Delivery Methods Work Best?

This paper explores the question “what is the most effective way to train transportation technicians?” It proposes a blended approach combining classroom time with interactive hands-on demonstrations, followed by structured on-the-job training (OJT) and mentoring.

International Transportation Learning Center
RESOURCE TYPE: | TRANSIT MODE:

West Coast Center of Excellence in Zero Emission Technology

Funded by the FTA, this center serves to bring education to transit agencies looking to establish or increase their zero-emission fleets and technologies. Course Offerings:
• Leadership and Employee Relations
• Zero Emission Bus Overview
• Zero Emission Bus Operations
• Zero Emission Bus Maintenance
• Financial Management
• Zero Emission Bus Procurement
• Zero Emission Bus Policies and Regulations
• Planning for ZEB Operation

SunLine Transit Agency
RESOURCE TYPE: , , | TRANSIT MODE:

Battery Electric Bus Familiarization Webinars

The Transportation Learning Center presents three distance-based courses to help transit bus technicians gain fundamental understanding of battery electric bus (BEB) technology. These courses are recorded from live online sessions.

In each  session, experts from various BEB manufacturers presented on specific topics, with over 400 participants attending. Each session is introduced by John Schiavone, who moderated many questions from participants. Please click “Learn More” to view the recorded sessions, slides and presenters’ notes, and sample tests and test answers.

International Transportation Learning Center
RESOURCE TYPE: , , | TRANSIT MODE:

Battery Electric Bus Familiarization Webinars

The Transportation Learning Center presents three distance-based courses to help transit bus technicians gain fundamental understanding of battery electric bus (BEB) technology. These courses are recorded from live online sessions.

In each session, experts from various BEB manufacturers presented on specific topics, with over 400 participants attending. Each session is introduced by John Schiavone, who moderated many questions from participants. Please follow the link below to view the recorded sessions, slides and presenters’ notes, and sample tests and test answers.

International Transportation Learning Center

Training Course – Transit Bus Emissions Control Systems

A three-day course designed to deepen bus technicians’ understanding of the operation and maintenance of transit bus emission control systems.​

Intermountain Transit Career Ladder, Inc.

Rail Signals Training Content and Standards

Overview of the signals training course  (2 modules—level 100 and 200)​. Related resources can be found by entering “signals” in the search bar.

International Transportation Learning Center
RESOURCE TYPE: | TRANSIT MODE:

Santa Clara Valley Transportation Authority (VTA) Joint Workforce Investment (JWI) Program

The Joint Workforce Investment (JWI), established in 2006, is a joint labor management partnership between the Santa Clara Valley Transportation Authority (VTA) and the Amalgamated Transit Union Local 265 (ATU).  Both organizations operate together as one “JWI” team. Three primary programs were brought together under the JWI initiative: the Maintenance Career Ladders Training Project (MCLTP), New Operator/Mentor Pilot Project, and Health and Wellness Project. This case study reviews details of the programs and data on their benefits.

ICF International
RESOURCE TYPE: , | TRANSIT MODE:

National Joint Apprenticeship and Training Committee (NJATC) – Job Function 1: Fundamental Skills

Matrix of training materials available to members of the National Joint Apprenticeship and Training Committee (NJATC) through other Committee members and from third-party resources. This document refers to JOB FUNCTION 1: FUNDAMENTAL SKILLS of the Center developed, Department of Labor Apprenticeship Framework for Bus Maintenance.

Interested parties should contact the provider of each resource directly. Some resources may not currently be available.

National Joint Apprenticeship and Training Committee & International Transportation Learning Center
RESOURCE TYPE: , | TRANSIT MODE:

National Joint Apprenticeship & Training Committee (NJAT) – Job Function 2: Electrical and Electronic Systems

Matrix of training materials available to members of the National Joint Apprenticeship and Training Committee (NJATC) through other Committee members and from third-party resources. This document refers to JOB FUNCTION 2: Electrical and Electronic Systems of the Center developed, Department of Labor Apprenticeship Framework for Bus Maintenance.

Interested parties should contact the provider of each resource directly. Some resources may not currently be available.

National Joint Apprenticeship and Training Committee & International Transportation Learning Center