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Transit Workforce Center

The Transit Workforce Center (TWC) is the Federal Transit Administration’s first ever national technical assistance center for transit workforce development. Its mission is to help urban, suburban, tribal, and rural public transportation entities recruit, hire, train, and retain the diverse workforce needed now and in the future.

This fact sheet summarizes the TWC’s mission, initiatives, and services.

Transit Workforce Center
March 2022
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The Road to Zero Emission Buses — National Coordinated Effort to Prepare Frontline Technicians

Transitioning from work with the 12- and 24-volts electrical systems in traditional diesel and CNG buses to Zero Emissions Buses (ZEBs), with upwards of 800 volts, requires a significant commitment to additional skills training and development. The Transit Workforce Center is producing critical resources as part of a nationally coordinated effort to help prepare frontline technicians with the training needed to meet the challenges and  demands of this new technology. This document summarizes our ZEB resources.

Transit Workforce Center
March 2022
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Training for New Technologies – workshop slides

Slide presentation from “Training for New Technologies” workshop held during the International Transportation Learning Center’s Making Connections conference held on October, 26, 2017.

International Transportation Learning Center
October 2017
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Quality Training Pays: Training Investment Pays for Itself Six Times Over

You never know how well you are doing until you find metrics with which you can measure outcomes. The Transportation Learning Center has capitalized on this insight through a series of in-depth research reports chronicling work by labor-management partnerships in Philadelphia, PA and Albany, NY. This fact sheet outlines these findings and shows a substantial return on training investment.

International Transportation Learning Center
June 2011
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Transit Partnership Pays: Working Together – Everybody Wins

This report highlights the evidence that the most successful, cost efficient and durable training systems come from industry based labor-management partnerships.

International Transportation Learning Center
September 2009
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APTA Emerging Leaders Presentation: Recruiting & Retaining Bus Operators

This slidedeck, from an APTA Emerging Leaders Program presentation, provides an overview of research and transit agency case studies to capture key themes on the topic of bus operator recruitment and retention.

American Public Transportation Association